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Phoenix Motorcycle Training Reviews 

9,379
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,124 reviews, reviewers overwhelmingly had an excellent experience with this company. Customers consistently praise the staff and instructors for their helpfulness, patience, and extensive knowledge. People frequently highlight the clear, comprehensive instructions and a supportive learning environment that builds confidence. Many found the overall service outstanding, making the experience enjoyable and stress-free, often leading to successful first-time passes. Instructors are genuinely caring, going above and beyond to ensure students become safe riders, supported by top-of-the-range bikes and well-organized training. Reviewers appreciate the positive atmosphere, feeling at ease and supported throughout their training journey, even when initially nervous.

What people talk about most

Staff

People report positive experiences with staff, consistently praising the instructors and office personnel for... See more

User experience

Customers had positive experiences with user experience, consistently praising the well-organized training... See more

Instructions

Reviewers highlight positive aspects of instructions, consistently praising the professionalism, patience,... See more

Service

Consumers find service to be positive, with many reviewers expressing satisfaction and appreciation for the... See more

Product

Customers consistently note positive experiences with the product, highlighting the quality and maintenance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 3rd time doing a CBT and whilst the general content was the same I want to highlight Nic MacMillan my instructor. He was clearly experienced and kept the training flowing. Even though he had 3 trai... See more

Company replied

Rated 5 out of 5 stars

Great experience! Ci put me, a very nervous-never been on a bike before-scaredy cat, at ease and explained everything clearly along the way. I left feeling very proud of myself and holding a CBT certi... See more

Company replied

Rated 5 out of 5 stars

It was my first CBT and I found the instructors to be extremely helpful and patient. I was made to feel at ease practicing at the base and during my trip on the roads corrections I needed to make w... See more

Company replied

Rated 5 out of 5 stars

Phoenix Chippenham provide Top Notch Motorcycle Training. I took a DAS course at Chippenham and can't say enough good things about the experience. Lisa on the admin side was on top of bookin... See more

Company replied


Company details

  1. Motorcycle Driving School
  2. Motorcycle Dealer

About Phoenix Motorcycle Training

Written by the company

Phoenix Motorcycle Training is the UK’s Highest Rated Training School, providing quality motorcycle lessons at competitive prices across the UK. All motorcycle instructors are trained to Level 3 Motorcycle Rider Training Instructor (MRTI) level. Riders who train with us benefit from our adaptable and supportive training techniques.

Our motorcycle training centres offer motorcycle CBT courses, CBT renewal training, motorcycle training for Mod 1 and Mod 2 of the UK motorcycle licence test and teach students how to ride a motorcycle safely, confidently and competently on UK roads. With motorcycle training schools across the UK, there is sure to be a training centre near you!

When you learn to ride a motorbike with us, you’ll reach test standards in the shortest and most cost-effective way possible.

Contact info

Promotion box for Phoenix Motorcycle Training

Compulsory Basic Training (CBT)

CBT is where your motorcycling journey starts! Courses from £170


4.9

Excellent

TrustScore 5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(9,379)

1,033 reviews in the last 12 months

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Rated 5 out of 5 stars

Would recommend 100%

I can’t recommend Phoenix Motorcycle Training in Canterbury highly enough! From start to finish, the whole team were friendly, professional, and incredibly supportive throughout my Direct Access course.

A huge thank you to Ashley, whose patience, knowledge, and encouragement made a real difference. His coaching was clear, calm, and gave me the confidence I needed to pass and gain my full unrestricted motorcycle licence.

Everyone at Phoenix genuinely wants you to succeed, and they create a relaxed, enjoyable learning environment while maintaining the highest standards of training and safety. If you’re thinking about getting your motorcycle licence, this is definitely the place to do it.

Thank you again to Ashley and the entire Phoenix Motorcycle Training team I couldn’t have asked for a better experience!

Oli

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great

I was recommended by one of my friends.
Very polite and Helpful Staff.
Would definitely recommend.

July 8, 2026
Rated 5 out of 5 stars

Cai was absolutely BRILLIANT

Cai was absolutely BRILLIANT. What a great instructor, I did my CBT 6 years ago, came back to renew it and my god Cai was so knowledgable and friendly, made the whole day so enjoyable. The nerves I had were instantly gone, and it was such an amazing session. Hats off to Cai, 10/10 instructor :)

July 13, 2026
Rated 5 out of 5 stars

Was very thorough

Was very thorough, superb communication. I understood every that was explained to me. Really enjoyed my day. Thank you so much.

July 7, 2026
Rated 5 out of 5 stars

Try ride, pre cbt, cbt review

I did the try ride, pre cbt, and cbt all with an instructor named Jorge he was a great instructor as well as a amusing instructor he taught me and walked me through everything step by step and with care and patience and I would enjoy his talks while learning with him. It was a great experience and enjoyed Jorge's company and instructions as he taught me properly and mindfully, I was able to learn how to ride and balance and understand the bike surprisingly easy with his help and I will surely be back for the whole license.
Thank you Phoenix Motorcycle Training,
Thank you Jorge

July 7, 2026
Rated 5 out of 5 stars

Great company to do my cbt with the…

Great company to do my cbt with the booking was easy and straightforward, staff were very welcoming upon arrival and put you at ease before the cbt started and they were very professional and helpful during the cbt to gain the qualification to get you on the road couldn’t recommend them enough and I’m looking forward to gaining my full access with you very soon

July 10, 2026
Rated 5 out of 5 stars

Ashley was an amazing trainer

Ashley was an amazing trainer. He’s very easy going and thorough in the training. He will let you know if you’re ready and he will iron out your faults. He’s now more of a friend than a trainer and I will be popping back to see him with my new bike soon. Thank you

July 11, 2026
Rated 5 out of 5 stars

I had a fantastic experience training…

I had a fantastic experience training with Phoenix Motorcycle Training. The entire team was incredibly friendly and supportive throughout the process. Thanks to their expert guidance, I was able to pass my Mod 2 test on the first attempt. A special thank you to Mark, Sam, and Chris for their help and encouragement.

July 3, 2026
Rated 5 out of 5 stars

CBT done, thanks to Ray.

Done my CBT a couple of days ago, apart from the weather being so bloody hot, i had a great day.
Ray was brilliant, didn't beat about the bush, got on with the training, both verbal and practical and made the day a good one. I highly recommend Pheonix, and of course, Ray!.. 👌👍🏻

July 8, 2026
Unprompted review

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