Phomemo Reviews 

You have to pay $9.99/month to use it! Plus buying labels. Not worth the money at all.

DO NOT BUY. Is the most expensive and worst printer I ever used and owned. Since the begining always giving problems, I always have to print 2 or 3 times and sometimes it doesn’t even can print right. It’s clearly made for printing label as the description says but it’s incapable doing it. I didn’t just spent money for this printer but for all the thermal lable wasted because this printer, it really sucks don’t waste your money.

EDIT after a month having problems and talking with the support service that never helped me, I resolved the Issue with Chatgpt you can imagine the quality of the service…

Phomemo m08f good product,
Having questions, just go to Phomemo customer service and they help you right away!!
Nothing negative to say!!

If you’re considering the Phomemo M832, don’t. I’ve owned mine for a while now and it has been a disaster every single time I’ve tried to use it. The printer constantly shows as offline, jobs get stuck in “sending data,” and even after installing their official drivers, it simply will not print.

Support is absolutely no help. They send generic driver packages that don’t work, ignore the specific issues you raise, and provide no real solutions. Weeks of back-and-forth and I’m still left with a printer that won’t function as advertised.

For a product marketed as a professional label printer, this is unacceptable. It feels like an unfinished device dumped on the market without proper software or support. Save yourself the frustration, wasted time, and money — avoid Phomemo and look for a brand that actually stands behind its hardware and supports Mac users properly.

The Phomemo thermal printer is one of the worst purchases I’ve made. The build quality feels extremely cheap, flimsy, and not durable at all. It looks and feels like a toy rather than a proper device. The print quality is terrible – the text comes out faint, uneven, and often smudged. Images are barely recognizable, and no matter how many settings I tried, the output was consistently disappointing. For a device that markets itself as a convenient mini printer, it completely fails to deliver even the basics.

On top of that, the Bluetooth connection is unstable and frustrating. It disconnects constantly, making the entire printing process a headache. The app you’re forced to use is buggy, slow, and crashes far too often. Instead of being “portable and easy to use” as advertised, it ends up being unreliable and practically useless.

Customer service makes things even worse. When I reached out for support, they were completely unhelpful. They gave generic copy-paste answers, ignored the actual issues I reported, and eventually stopped responding altogether. There was no real attempt to resolve the problem or provide any meaningful solution.

Overall, the Phomemo printer is a complete waste of money. Poor design, terrible printing results, constant technical problems, and useless customer service make this brand one I will never buy from again.

This company chooses to use a courier that has a policy of destroying packages that they fail to deliver rather than returning them to Sender, leaving the customer with the charges having not received the item. Also their Courier doesn't seem to understand how to use the buzzer system at apartment buildings, or the phone number information provided as part of the delivery information. As far as I can tell there's been no attempt to actually contact me. I am having to dispute these charges with my bank.

I had an issue with my labels not lining up correctly. The support team were extremely helpful, always responding quickly and with useful advice until the issue was resolved.

PM-241-BT Thermal Address Label /Shipping Label Printer!
What’s not to like! This is excellent & has been one of the best items I have ever bought. I went with Phomemo for the shipping Label Printer because I have used ( still using ) several of their other printers Portable M11, 220 & A4 Portable Printer, all of which I’ve had and used for a number of years without problems. I have personally never had to contact their support, as any problems I’ve trouble shot via videos online.
The 241-BT I wish I’d bought years ago, as it saves a fortune on printer ink & A4 Label paper I used to buy for my normal canon printer. It prints out labels in seconds, takes literally 2 minutes to set up, all I had to really
Learn was where to put the Labelife App on my iPhone , so I can seamlessly print out in seconds. I’m happy to recommend this & most of Phomemo Printers, as from my experience they’re brilliant. I have 2 of these 241-BT Printers now, one at home and one at my dad’s house.
I honestly can’t recommend them highly enough !

Waste of money. Connected to Bluetooth and did one print that actually didn't print the document I selected, then the printer wouldn't connect again on Bluetooth. Not only that, I can't even turn it off or on, though I'm long pressing the power button as stated in instructions. I'm glad I bought mine one Temu for £49.99 rather than Amazon for £112.99 otherwise I would of wasted that extra £50. Bottom line, what a load of bollox

You need a degree in computer science to connect this printer to a windows operating system. I had one connected and used it for about 1 and half months. I ordered two more for my business. The one I had been using died. I connect both of the new ones and was completely unsuccessful. Keep getting driver unsavable messages. Customer service was completely unhelpful.
I ordered the first on through Amazon. The other two through Phomemo website. I hope I can get my $$$ back. I would not ever recommend these printers to anyone! M08F is the printer I am referring of.

Printer would not connect. Support no help either. Their online video instructions were not accurate and could only connect via blue-tooth. Eventually managed to sort and teh print quality was pretty bad. Have sent the printer back. Perhaps I had a dodgy one?!

My printer stopped working properly months ago. I contacted the manufacturer and through many emails they refused to help me with their product's cause of malfunctioning. I mean I would hate to think they have no clue/knowledge about their own products. Completely unprofessional. I will never buy another one of their products ever again. They proved to me and showed me I need to seek a better product elsewhere.

We had problems with Bluetooth connectivity with an M110 printer and Phomemo was exceptionally good with quick response and advice. It turned out that it was our confusion with software but the service from Phomemo customer support and following their advice resulted in us finding what was going wrong and problem was immediately solved. I am puzzled that there are so many negative reports for this company , as our experience was a very good one indeed and the printer has been working well for two years now so also puzzled with amount of defective or malfunctioning product. As for customer service, our experience was very good with excellent response with company even following up to see if we were still ok and see if their advice had helped us solve the issue we had experienced.

2 boxes Clear plastic printer paper which don't print correctly and impossible to tear even though web site says "Easy Tear" contacted store and their attitude was USE SCISSORS TO CUT! the did eventually agree to swap but sent 2 packs of white rolls that are half price to clear plastic rolls. Don't buy their stuff it's poor quality and Customer Service very poor

I have wasted hours on this printer trying to print on both my phone and pc.
it will connect but then the next time you try to use it it will not connect. total waste of time and money.
have printed a few pages since buying , great idea but just not functioning properly. very frustrating.

I only were able to print one label right it's really crappy I do not recommended at all

Phomemo website is brilliant I have bought 2 different sized printers from them as well as a range of labels over the past year. It is great fun printing price labels etc. for my little business, they have a great range of designs too.
The staff are very helpful answering questions (Fifi was great 😊) thank you!! ⭐️⭐️⭐️⭐️⭐️

I regret purchasing the Phomemo M220, the only app that supposedly works with this - PrintMaster - is unreliable and more often than not hangs, or does not even give me settings or tools when open, or does not even save when I try save a label.

I am extremely disappointed with my recent experience with Phomemo. I purchased a “Phomemo D30 Portable Bluetooth Label Maker” at the advertised price of €18.39, which included a premium bundle. However, without my consent, Phomemo canceled my order and issued a refund, citing a pricing error on their website.

Despite my numerous attempts to resolve this issue directly with their customer service, including requests to escalate the matter to a supervisor, all I received were repetitive responses offering a 20% discount for a future order instead of honoring the original purchase. This is unacceptable and does not align with fair consumer practices.

I have tried to explain that I did not request a refund and expect the company to honor the advertised price at which the product was purchased. Unfortunately, my efforts have been met with scripted replies and no genuine attempt to resolve the situation.

Phomemo’s unwillingness to address this issue or provide proper customer service is frustrating and unfair. I am sharing this experience to warn other potential customers about the lack of accountability and poor service.

I hope Phomemo will reconsider their approach and provide a satisfactory resolution to this matter. If not, I will have no choice but to escalate this further with consumer protection agencies and consider other actions.

Please advise if there is anyone at Phomemo who can assist with this issue more effectively.

I recently purchased the M832 Thermal printer. As it sometimes happens with electronics it developed a mechanical problem. I contacted customer service through the chat feature. The response has been very professional and helpful with prompt follow up.