phonecase.pk Reviews 

66
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality of the materials, the sleek profiles, and the impressively wide variety of phone cases available on the website. Many people also appreciate the reliable delivery service, noting that their orders usually arrive right on time and are always securely packaged. However, some people mentioned experiencing frustrating issues regarding product quality and design accuracy. A few reviewers reported receiving items with misaligned prints, completely incorrect products, or colors that did not match the promotional images. Reviewers expressed disappointment over these defects and encountered difficulties when seeking assistance or trying to return items.

What people talk about most

Product

People report ambiguous experiences with product, as many consumers praise the solid quality and excellent... See more

Quality

Reviewers highlight ambiguous aspects of quality, as many consumers praise the durable materials, perfect... See more

Order

Users describe ambiguous interactions with order experiences, as many consumers highlight great product... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting that orders arrive on time and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

"If you are looking for the best premium phone cases in Pakistan, look no further than phonecase.pk! I recently ordered a custom shockproof case from their website, and the experience has been absolut... See more

Company replied

Rated 5 out of 5 stars

i have been ordering from this website from last 5 years and loved their products. and they always send the exact same prodcut as mentioned

Company replied

Rated 5 out of 5 stars

The packaging was very good, the product was exactly as expected, and it arrived on time. Overall, I’m very satisfied with my purchase.

Company replied


Company details

  1. Cell Phone Accessory Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store

Written by the company

Pakistan’s favorite phone case store, trusted and loved by 1 million+ happy customers. From premium quality to trendsetting designs, we bring style, protection, and personality to your phone.


Contact info

3.9

Great

TrustScore 4 out of 5

66 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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3.9

All reviews

(66)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I always order from phone case.pk…

I always order from phone case.pk excellent quality of mobile covers and original accessories available at this store highly recommended with reasonable prices .. thanks phloncase.pk

June 17, 2026
Unprompted review
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Reply from phonecase.pk

Thank you for your continued trust and support! We're delighted to hear you're happy with our mobile covers, accessories, and service. Your recommendation means a lot to us. We look forward to serving you again!

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Rated 5 out of 5 stars

Ordered a cover for 16 pro and quality…

Ordered a cover for 16 pro and quality was top notch

July 24, 2026
Unprompted review
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Reply from phonecase.pk

Thank you for your feedback! We're delighted to hear you loved the quality of your iPhone 16 Pro case. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Ordered a case for my 15 pro max

Ordered a case for my 15 pro max, the quality is solid and delivery was on mentioned time

July 23, 2026
Unprompted review
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Reply from phonecase.pk

Thank you for your feedback! We're glad to hear you were happy with the quality and that your order arrived on time. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Ordered 2 cases one mage safe and the…

Ordered 2 cases one mage safe and the other was printed one, quality was good and was delivered in the time given

July 22, 2026
Unprompted review
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Reply from phonecase.pk

Thank you for your feedback! We're glad you were happy with the quality of your cases and that your order arrived on time. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Good quality

Good quality

July 22, 2026
Unprompted review
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Reply from phonecase.pk

Thank you for your feedback! We're delighted to hear you liked the quality. We truly appreciate your support and look forward to serving you again!

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Rated 1 out of 5 stars

NOT WORTH THE PRICE

I ordered a phone case from Phonecase.pk for 1,500 PKR and I'm extremely disappointed. The case quality is extremely average and simply not worth the price since, I can easily find the same or better quality covers for 800-900 rupees, making this a 60-70% price markup for no added value.
The main issue is the print quality; the design is crooked and there are visible ink marks on the back of the case. Since it's white, these marks stand out very vividly and look unprofessional, which appears to be a quality control failure. I'm really disappointed with this purchase and I'm requesting either a full refund of 1,500 PKR or an exchange for a properly printed case without defects. I expect much better quality control from your store, especially at this price point, and would appreciate a prompt resolution.

July 21, 2026
Unprompted review
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Reply from phonecase.pk

Thank you for your feedback. We're sorry to hear about your experience. If your case has a printing defect or quality issue, please share your order number with our support team. We'll review your case and assist you under our 7-day free replacement policy.

Rated 5 out of 5 stars

Received a parcel today

Received a parcel today, it was pretty nicely packed. Also delivered on time.

July 18, 2026
Unprompted review
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Reply from phonecase.pk

Thank you for your kind words! We're glad your order arrived on time and was safely packed. We appreciate your support and hope you enjoy your purchase.

Rated 5 out of 5 stars

I’m ordering cases from phonecase.pk…

I’m ordering cases from phonecase.pk from last 3 to 4 years. Never disappointed me .

July 1, 2026
Unprompted review
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Reply from phonecase.pk

Thank you for your trust in PhoneCase.pk. We look forward to serving you again! 😊

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Rated 1 out of 5 stars

Cheap product premium price

The website and their WhatsApp support both assured me this case is MagSafe compatible, but it has absolutely no magnetic strength. It does not stick to magnetic mounts, chargers, or accessories. Very disappointed with the misleading description and support.

July 15, 2026
Unprompted review
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Reply from phonecase.pk

Thank you for your feedback. We sincerely appreciate you taking the time to share your experience.

At PhoneCase.pk, customer satisfaction is our top priority. We offer a 7-day free replacement policy for any product with a manufacturing defect or issue. If you experience any problem within 7 days of receiving your order, our support team will be happy to arrange a replacement after a quick verification.

Please reach out to our customer support with your order details, and we'll do our best to resolve the matter as quickly as possible. Thank you for giving us the opportunity to make things right.

Rated 5 out of 5 stars

Ordered 2 cases from them.

Ordered 2 cases from them.
Received on time, and quality was premium.
can say its totally value for money

July 15, 2026
Unprompted review
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Reply from phonecase.pk

Thank you for your trust in PhoneCase.pk. We look forward to serving you again! 😊

Rated 4 out of 5 stars

Ordered case from them

Ordered case from them, delivery was late one day but it's okay ig, cuz the quality is promising

July 14, 2026
Unprompted review
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Reply from phonecase.pk

Thank you for your trust in PhoneCase.pk. We look forward to serving you again! 😊

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Rated 5 out of 5 stars

Wide variety of Amazing Phone Cases

Wide variety of phone cases. I don't think there is any phone that they don't have a case of. Amazing!

March 15, 2026
Unprompted review
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Reply from phonecase.pk

Thank you for your trust in PhoneCase.pk. We look forward to serving you again! 😊

Rated 5 out of 5 stars

Very good service product deliver…

Very good service product deliver within one day. The price is affordable.
The quality of product is very good

July 13, 2026
Unprompted review
phonecase.pk logo

Reply from phonecase.pk

Thank you for your trust in PhoneCase.pk. We look forward to serving you again! 😊

Rated 5 out of 5 stars

Had a great experience ordering from…

Had a great experience ordering from phonecase.pk, the quality is 10/10 and the process was smooth.

July 10, 2026
Unprompted review
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Reply from phonecase.pk

Thank you for your trust in PhoneCase.pk. We look forward to serving you again! 😊

Rated 5 out of 5 stars

I recently ordered a phone case from…

I recently ordered a phone case from phonecase.pk and had a great experience.
TOTALLY RECOMMENDED

July 9, 2026
Unprompted review
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Reply from phonecase.pk

Thank you for your trust in PhoneCase.pk. We look forward to serving you again! 😊

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Rated 1 out of 5 stars

Want to get scammed

Want to get scammed ? Order now. Cheap quality trash resolution and more.

June 6, 2026
Unprompted review
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Reply from phonecase.pk

Thank you for your feedback. We sincerely appreciate you taking the time to share your experience.

At PhoneCase.pk, customer satisfaction is our top priority. We offer a 7-day free replacement policy for any product with a manufacturing defect or issue. If you experience any problem within 7 days of receiving your order, our support team will be happy to arrange a replacement after a quick verification.

Please reach out to our customer support with your order details, and we'll do our best to resolve the matter as quickly as possible. Thank you for giving us the opportunity to make things right.

Rated 1 out of 5 stars

Pathetic

Pathetic.
The cover looks like used and cheap not worth more than 300 pkr even that would be expensive for this. Also when i said i want to exchange they first said you have to Send it to us and pay 200 delivery charges again. Wow. Then blocked me, when i posted about them and their reviews unblocked me and told me to send it lol
Selling products at 6x expensive rate.

May 31, 2026
Unprompted review
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Reply from phonecase.pk

Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations.

We'd like to clarify that PhoneCase.pk offers a 7-day free replacement policy for products with manufacturing defects or issues. In such cases, our team is always happy to assist and ensure the matter is resolved promptly according to our replacement policy.

Regarding the concerns about communication and delivery charges, we never intend to inconvenience our customers. If there was any misunderstanding during the process, we sincerely apologize. We kindly request you to share your order number or contact our support team so we can review your case and provide an appropriate resolution.

Your feedback is valuable to us, and we're committed to improving our service and ensuring every customer has a positive experience.

Rated 5 out of 5 stars

Good work

They did a good job. i am satisfied. have used product for more than a month now and it looks good

May 13, 2026
Unprompted review
phonecase.pk logo

Reply from phonecase.pk

Thank you for your feedback. We're genuinely sorry to hear about your experience.

At PhoneCase.pk, we strive to ensure that every product closely matches the approved design and meets our quality standards. We also understand how important timely customer support is, and we're sorry if our response time did not meet your expectations.

We'd appreciate the opportunity to review your order and make things right. Please share your order number with our support team, and we'll investigate the issue. If your product has a manufacturing defect or quality issue, it is covered under our 7-day free replacement policy.

Your feedback helps us improve, and we hope to have the chance to provide you with a much better experience.

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