Photoframesandmore Reviews

276

•

4.6

Picture Frame Shop

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Review summary

Created with AI, based on recent reviews

Considering 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the materials and how wonderfully the items showcase their treasured artwork and family photos. Consumers truly love the prompt shipping and mention that packages always arrive carefully wrapped and well protected. Buyers find the website simple to navigate, making the entire purchasing journey smooth and completely stress-free. Some reviewers were not happy with sizing discrepancies, mentioning that certain custom frames did not fit their pictures properly. A few people also experienced unexpected delivery delays and handling issues when parcels were managed through external courier services.

What people talk about most

Product

Consumers find product to be positive, highlighting that frames are well-made, sturdy, and fit their... See more

Quality

People report positive experiences with quality, expressing deep satisfaction with the well-made and sturdy... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages arrive promptly and securely... See more

Order

Users describe positive interactions with order, noting that the website provides clear instructions and... See more

Service

Customers had overwhelmingly positive experiences with service, noting consistently excellent support and... See more

Reviews shaping this summary

I ordered tray frame in black for my painted art work. Painting fits perfectly, all fittings provided, very good quality, delivered earlier than estimated time on order confirmation. My picture looks... See more

Have previously used this company on etsy for gifts, however now had reason to do a bigger purchase for our nursery. Messages were replied to really quickly, and they were always really helpful! Place... See more

Company replied

I ordered one of their Made to Measure frames recently and I couldn't be happier. I had a couple of questions before ordering that were answered quickly and clearly. The quality of both the product a... See more

Company replied

The Frame and the inserts are quality and really display my father in laws WWII medals and his photo in a befitting, professional way . It reminds us that things such as this should be on display, be... See more

Company replied

Company details

Written by the company

Small Family Run Framing business based in the UK. We Specialise in Military Medal, Sports Medal, Memorabilia and Flag Framing. As well as suppling a huge range of Multi Aperture frames, Photo Frames and Ready Made Frames. We also provide a range of frames than can be made to your measurement, with our bespoke framing service.

Contact info

W&G Prints, CB10 1XA, Saffron Walden, Little Walden, United Kingdom
info@photoframesandmore.com
photoframesandmore.com

4.6

Excellent

276 reviews

5-star

4-star

3-star

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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All reviews

(276)

144 reviews in the last 12 months

Write a review

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Mar 20, 2026

Very happy with the Tray oak frame we…

Very happy with the Tray oak frame we ordered to replace a very dated dark frame for our wedding canvas ( almost 30 years old!). The canvas looks fab in the frame as it gives it a modern look ( can’t say the same about us now though!! 😂). Delivery was very quick and we would definitely recommend this company.

March 20, 2026

Unprompted review

Reply from Photoframesandmore

Mar 24, 2026

Thank you so much for your lovely review! We’re thrilled the Tray oak frame has given your wedding canvas a modern touch - we are almost at 30 years married and completely get what you mean 😂

Mar 19, 2026

Frames are very good quality and were…

Frames are very good quality and were dispatched quickly with adequate packing to ensure they were received in perfect condition. Super service.

March 2, 2026

Reply from Photoframesandmore

Mar 24, 2026

Thank you for your kind words! We’re delighted you’re happy with the quality and speedy delivery. It means a lot that our service hit the mark!

Mar 14, 2026

Great service and quick delivery of my…

Great service and quick delivery of my custom jigsaw frame, also amazingly well packed.

March 14, 2026

Unprompted review

Reply from Photoframesandmore

Mar 24, 2026

Thank you! We’re thrilled you’re happy with your custom jigsaw frame and that it arrived safely.

Mar 13, 2026

Excellent product

Excellent product, really fast delivery

March 2, 2026

Reply from Photoframesandmore

Mar 24, 2026

Thank you! We’re delighted you’re happy with the product and speedy delivery. Your feedback really made our day!

Mar 10, 2026

Very understanding, help me. Because I put in the wrong measurements

March 5, 2026

Reply from Photoframesandmore

Mar 24, 2026

No worries at all! We’re glad we could help and get everything sorted for you. Thank you for your kind words!

Mar 8, 2026

Lovely frame, but fiddly to get a large canvas even

I’m very happy with my frame. I ordered a custom size to fit an existing canvas. It came quickly and I was kept informed about the expected delivery. The loss of one star is down to the instructions of fitting the canvas into the frame. The video instructions on the site made it look very easy, but were so quick it was hard to catch all the steps and my canvas was big, so not easy to get an even gap all the way around with only 4 spacers. I also had to use some additional screws to support the centre of the canvas on the 900mm sides. The finished result is beautiful though.

March 4, 2026

Reply from Photoframesandmore

Mar 24, 2026

Thank you for your detailed feedback! We’re delighted you’re happy with your custom frame and that it arrived quickly. We really appreciate your notes about the fitting process—we’ll look at making the instructions clearer for larger canvases. It’s wonderful to hear the finished result is beautiful!

Mar 3, 2026

A service completed.

Your product was good quality and sent without any problem, just as I had hoped. Therefore we are both happy, that’s it.

February 26, 2026

Reply from Photoframesandmore

Mar 24, 2026

Thank you so much for your review. We are glad you are happy with the quality and service

Mar 2, 2026

I order a lot from Photoframesandmore. Always a really efficient and service and the products are fantastic quality.

February 4, 2026

Feb 10, 2026

Very happy with my framing

Very happy with my framing from photoframesandmore.com Will definitely return for more once more work completed.

February 6, 2026

Feb 9, 2026

Really excellent quality frames…

Really excellent quality frames received much quicker than expected. Will be back for more soon.

Highly recommended!

February 5, 2026

Feb 7, 2026

Beautiful floating frame

Beautiful floating frame, perfect for my needs. Easy to frame my canvas, really impressed with the quality and ease of use. Ordered 3 more!

February 7, 2026

Unprompted review

Reply from Photoframesandmore

Mar 24, 2026

Thank you! We’re thrilled your floating frame was perfect for your canvas and that you found it easy to use. Excited to hear you’ve ordered three more—enjoy framing them! 🎨

Feb 5, 2026

Perfect frames and prompt delivery

Perfect frames and prompt delivery. Very happy with the products and the company

February 1, 2026

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