PH TRAVEL LTD Reviews 

Flight was cancelled, refund was promised, but after several follow-ups I still haven’t received my money back. will open a chargeback case today

Great customer services, thanks Michael .

Fantastic customer service from robert

Robert was really helpful in finding me the most affordable option to upgrade my upcoming flight to business class. He made sure the process went smoothly and was professional at all times. Thank you!

5 STARS SERVICES AND SALES TEAM VERY HELPFULL ,THEY UPGRADE OUR TICKET FOR FREE AND FLEXI,
MANY THANKS AMBER FOR DO THAT FOR ME

Great customer service from Alina. Recommended travel agent.

Ryan was great help - resolved my issue in seconds - fab service!

Michael as a travel agent was very efficient and helpful. I recommend Got a flight travel agent for the air tickets.

I had a good service from Ryan, he was kind and helpful.

Great experience, thanks Robert for the help

Fantastic service from this company and easy to make my flight bookings. Definitely recommend 5 stars.
(Alina)

Fantastic experience booking my flights and customer service is excellent. 5 stars, definitely worth booking again.
(Alina)

Easy to use. Michael, the agent rang for extras and went through the process.

I am very satisfied. Paul was very helpful, especially with unavoidable price changes and then a mistake I made in a middle name spelling. I felt I was in very good hands throughout. Highly recommend.

Booking a ticket is a click of a button. That is the easy part that can be done with any company. We were stuck in DUbai and PH stayed in touch and tried to advise and help as much as they could regarding flights cancellations , refunds etc. I mainly spoke to someone called Robert who would promptly reply to my messages on WhatsApp and helped a lot answering my queries.

Quick and easy service. Amber is the best.

I found PH TRAVEL's Getaflight listed as a recommended provider on Skyscanner, advertising business class flights to Tokyo for around £2,300. When I clicked through and tried to pay, the transaction was declined by my bank. I then called Getaflight directly, and was told the flights were not available at that price, but they offered a different flight for around £3,200. I didn't agree to that purchase and ended the call to rethink my plans. They called me multiple times after that, and I received a fraud alert from my bank showing two separate payment attempts had been made on my card: one for £2,300 and one for £3,200, the higher figure being a price the Getaflight agent had offered me, which I had not agreed to.

I booked successfully elsewhere at a fair price. Despite this, the Getaflight agent continued to call me multiple times, and also contacted me by email, text message, and WhatsApp, making clear that even an acknowledgement of the messages was considered agreement to buy the flights from them. I've had to block them to stop the constant messages.

I have reported this to Action Fraud and to Skyscanner for their bait and switch tactics and harassing communications. I would strongly advise other travellers to be cautious when clicking through from price comparison sites, and to check your bank statements carefully if you have had any dealings with this company.