Austin did a great job working with me and explaining some of the challenges with flights around Christmas. Additionally he followed up after our selection when there was a better option available fo... See more
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Review summary
Created with AI, based on recent reviews
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Excellent service….. I booked a flight online and the price went up as my payment was being authorised… I called PH Travel who offered me a slight discount on the increased price… I turned it... See more
Adam was very knowledgeable and gave up to date advice on my inquiry. I am pleased he handled and spoke pleasantly during my phone conversation.
I am very satisfied. Paul was very helpful, especially with unavoidable price changes and then a mistake I made in a middle name spelling. I felt I was in very good hands throughout. Highly recommen... See more
Company details
Written by the company
PH Travel is an ATOL, ABTA, IATA protected company dealing with most of the airlines. We try harder to provide best of our services and deals to our customers. Our motto is to Serve the Best.
Contact info
Suite 5/6 Ideas House, Station Estate, Eastwood Close, E18 1BY, London, United Kingdom
- 02077257000
- customerservices@phtravelltd.co.uk
- phtravelltd.co.uk
4.8
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Organised company and Amber phoned as…
Organised company and Amber phoned as soon as booked to confirm
May 29, 2026
Unprompted review
Tricked into giving a good review
After I made the booking one of their customer service reps called me and asked me to leave a positive reviews quoting her name, in return for a flexi ticket. I think I had bought a flexible ticket in the first place anyway. Very odd.
The girl was polite and helpful and I’m sure she was only doing her job, but I felt uncomfortable being forced to give a good review
May 29, 2026
Unprompted review
I spoke to Travies who is very helpful…
I spoke to Travies who is very helpful to solve my concerns in regarding about the size of suitcase.
May 29, 2026
Unprompted review
Great communication
Travies was very helpful and patient. He needed to call the airline for us to confirm some details and called me back straight away. He also called to confirm all the tickets as well as sending an email. Communication wss really good.
May 28, 2026
Unprompted review
My experience was great as I have used…
My experience was great as I have used this to book flights previously and it has been very useful nd I've had a good experience
May 28, 2026
Unprompted review
Amber was very helpful and informative
Amber was very helpful and informative. She called me soon after making the booking, and she answered all my questions.
May 28, 2026
Unprompted review
Michael was most helpful in every way
Michael was most helpful in every way
May 28, 2026
Unprompted review
Smooth transaction
Smooth transaction, Austin has been very helpful and responsive. Selected seats for me! Five stars
May 27, 2026
Unprompted review
I liked Austin
I liked Austin. Was very polite and made the whole process very smooth.
May 27, 2026
Unprompted review
Got my ticket
May 26, 2026
Unprompted review
Ryan was very helpful in assisting with…
Ryan was very helpful in assisting with my booking
May 25, 2026
Unprompted review
Flight was cancelled- no refund
Flight was cancelled, refund was promised, but after several follow-ups I still haven’t received my money back. will open a chargeback case today
May 19, 2026
Unprompted review
Great service by Ryan
May 21, 2026
Unprompted review
Robert was really helpful
Robert was really helpful in finding me the most affordable option to upgrade my upcoming flight to business class. He made sure the process went smoothly and was professional at all times. Thank you!
May 20, 2026
Unprompted review
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