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PH TRAVEL LTD Reviews 

2,937
•
TrustScore 5 out of 5

4.8

Airline Ticket Agency
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Review summary

Created with AI, based on recent reviews

Evaluating 600 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff members for being extremely helpful, highly knowledgeable, and polite throughout every single interaction. Travelers highlight that the online and phone booking process is remarkably quick, smooth, and very easy to manage. Many individuals also express strong satisfaction with the competitive ticket prices and the attentive follow-up care offered. However, some people mentioned unexpected price differences, higher follow-up quotes, or additional charges when modifying their travel bookings. A few reviewers also experienced notable difficulties with customer support and receiving satisfactory alternative arrangements during schedule changes.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting the exceptional patience,... See more

Service

Clients share satisfaction on service, frequently praising helpful staff members who ensure smooth and... See more

Booking process

Consumers find booking process to be positive, highlighting clear information, competitive prices, and a... See more

Customer service

Customers consistently note positive experiences with customer service, frequently praising helpful staff... See more

Price

Reviewers mention positive feedback about price, highlighting competitive rates and finding the cheapest... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Adam was very knowledgeable and gave up to date advice on my inquiry. I am pleased he handled and spoke pleasantly during my phone conversation.

Rated 5 out of 5 stars

Robert was really helpful in finding me the most affordable option to upgrade my upcoming flight to business class. He made sure the process went smoothly and was professional at all times. Thank you!... See more

Rated 5 out of 5 stars

Customer service agent Adam was so lovely to speak with. I would definitely use their services whenever I can.

Rated 5 out of 5 stars

easy booking experience with good customer service from Alina. Very happy with price as well

Company details

  1. Airline Ticket Agency
  2. also in
  3. Cruise Travel Agency
  4. Flights Search Site

Written by the company

PH Travel is an ATOL, ABTA, IATA protected company dealing with most of the airlines. We try harder to provide best of our services and deals to our customers. Our motto is to Serve the Best.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(2,937)

543 reviews in the last 12 months

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Rated 5 out of 5 stars

Booking was very easy

Booking was very easy as it was through skyscanner. Michael called me to confirm everything and offered an upgrade from basic ticket to flexible ticket. So quite happy so far. He also mentioned he will be the dedicated person on my tickets which is good as it means I don’t need to explain my situation or tickets to a new person each time.

July 20, 2026
Unprompted review

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