PH TRAVEL LTD Reviews 

2,906
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 669 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the helpful staff for making the entire flight booking process completely smooth, efficient, and stress-free. Many people also appreciate the very competitive ticket prices and the wonderful follow-up care provided by dedicated agents. However, some reviewers were not happy with unexpected price increases that occurred right after completing their initial online reservations. A few consumers also noted serious difficulties when trying to manage inconvenient flight schedule changes or getting proper support during disruptions. Some travelers mentioned that dealing with alternative arrangements was frustrating when they needed reliable assistance.

What people talk about most

Staff

People report positive experiences with staff, highlighting the exceptional help and professionalism they... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficient and professional support... See more

Booking process

Customers consistently note positive experiences with booking_process, highlighting that the overall... See more

Customer service

Consumers find customer service to be positive and helpful, often noting prompt follow-up calls after... See more

Price

Customers report widespread satisfaction regarding pricing, noting that rates are highly competitive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Austin did a great job working with me and explaining some of the challenges with flights around Christmas. Additionally he followed up after our selection when there was a better option available fo... See more

Rated 5 out of 5 stars

Excellent service….. I booked a flight online and the price went up as my payment was being authorised… I called PH Travel who offered me a slight discount on the increased price… I turned it... See more

Rated 5 out of 5 stars

Adam was very knowledgeable and gave up to date advice on my inquiry. I am pleased he handled and spoke pleasantly during my phone conversation.

Rated 5 out of 5 stars

I am very satisfied. Paul was very helpful, especially with unavoidable price changes and then a mistake I made in a middle name spelling. I felt I was in very good hands throughout. Highly recommen... See more


Company details

  1. Airline Ticket Agency
  2. Cruise Travel Agency
  3. Flights Search Site

Written by the company

PH Travel is an ATOL, ABTA, IATA protected company dealing with most of the airlines. We try harder to provide best of our services and deals to our customers. Our motto is to Serve the Best.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,906)

622 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very satisfied.

Adam was very knowledgeable and gave up to date advice on my inquiry. I am pleased he handled and spoke pleasantly during my phone conversation.

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

The website was very easy to navigate…

The website was very easy to navigate and the staff were extremely helpful throughout, customer service was next level which is always a bonus. Demi was able to help me through all of my questions as well as helping me with my flight information. Highly recommend.

June 28, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful staff

Alina phoned me a few minutes after I had made an on-line booking to inform me that particular flight was no longer available. Alina found me another flight for the same ticket price and re-booked my ticket.

June 28, 2026
Unprompted review

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