Pictadesign Reviews 49

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

This company needs to be shut down. They are charging extra for people to order CVS and Walgreens photo prints. They are NOT officially supported by CVS or Walgreens. CVS does not require an upfr... See more

Rated 3 out of 5 stars

I bought a Banksy print from PictaDesign which is excellent and more then i am happy with. I did have an issue with the shipping, I understood from the website that the canvas was being shipped... See more

Rated 1 out of 5 stars

I received the canvas but I need to change it due to a fault on the canvas but the customer service is playing dead since one month!!! This is absolutely frustrating as I paid a lot for that and n... See more

Rated 1 out of 5 stars

Bunch of con artist google search comes across that they are Walgreens but if you read close it's a Walgreens partner so you pay them a dollar on top of the Walgreens $.46 price forget these people go... See more

Company details

  1. Poster Store
  2. Picture Frame Shop

Written by the company

Unique Wall Art Prints for Interior Design in one click: low price - Super Quality!


Contact info

1.4

Bad

TrustScore 1.5 out of 5

49 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service Quality

Still no information about my order
It has been 10 days since the order
But everything fine in the end and canvas are on top !

December 8, 2020
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Reply from Pictadesign

Hello! This is Andrea, your items are on their way already. You could have contacted us via email or whatsapp before actually making a bad review for no reason. Hope you will be pleased with your products as soon as you get them, and modify this review, which does not reflect our hard work at all.

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Rated 5 out of 5 stars

Great pictures

Great pictures, fast delivery and friendly customer service. What more could you want!

Definitely recommend this company.

November 18, 2020
Rated 3 out of 5 stars

Shipping was incredibly fast

Shipping was incredibly fast.
Was a little unhappy with a few scratch marks on the framing. Careful going to large on some prints as they will start to get more pixilated.

October 31, 2020
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Rated 5 out of 5 stars

I was so happy with my purchase

I was so happy with my purchase, I bought the self destruction piece, absolutely stunning in the floating frame.
Better still, was the customer service I received from Andrea. I did have some issues although not at the fault of pictadesign and Andrea was patient, professional, friendly and helpful and informative. A real credit to the company

July 17, 2020
Unprompted review
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Rated 5 out of 5 stars

Wall art

The best canvas prints I bought so far, but art online was never that easy. Fast shipping and great service!

July 9, 2020
Unprompted review
Rated 5 out of 5 stars

Beautiful artwork!

Incredible customer service. Quick shipping which is rare in this Covid environment. The art arrived flawless looks beautiful on my walls. Will definitely order from them again.

June 30, 2020
Unprompted review
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Reply from Pictadesign

Thank you so much for the kind words Adam!

Rated 5 out of 5 stars

Quick delivery

Quick delivery, excellent service

June 29, 2020
Unprompted review
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Reply from Pictadesign

Thank James for the review! Appreciated!

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Rated 5 out of 5 stars

Great company to deal with

Great company to deal with
My order was damaged replaced it straight away
Will buy again Thanku

Jack

June 24, 2020
Unprompted review
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Reply from Pictadesign

Thank you for the kind words! We do our best 🙏🏼

Rated 5 out of 5 stars

Nice job

Nice job. Great art work.

June 24, 2020
Unprompted review
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Reply from Pictadesign

So glad to see you are happy with your product!

Rated 5 out of 5 stars

Beyond perfection!!

This art is perfect! The canvas is beautiful and the blind frame is 100%
HIGHLY RECOMMENDED! Will for sure order again - thank you.

June 23, 2020
Unprompted review
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Reply from Pictadesign

Hi Fanney.

It's really sad to read your words, given the situation. You have reached out to us via email and we always replied.

The whole situation with your package is complicated and we couldn't do more than what we already did.
We have shipped your package regularly and we gave you a tracking code within days.

The issue was TOTALLY caused by FEDEX who falsely claimed the package had been delivered and signed. So, the fact that you might have received other packages from FEDEX in the meantime, means nothing.

This is something we obviously couldn't control and we apologized for it.

A new Canvas is being produced right now for you free of charge and hopefully, if FEDEX manages to do its job properly, you will receive it soon.

We also hope you will consider modifying this review as soon as you get your Canvas.

EDIT* 30 JUNE 2020

So glad you finally received your package and edited your review! Thank you very much!

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Rated 5 out of 5 stars

Best Picture Art store ever

great quality and a very friendly and helpful customer service! Have already 3 pictures from them and they all look amazing! Will definitely buy a 4th one!

June 18, 2020
Unprompted review
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Reply from Pictadesign

Thank you for your kind review! We can't wait to serve you again!

Rated 5 out of 5 stars

Good job Picta Design

Great artwork and even better customer service. Trust this online company. Looks great on the wall. Thanks Picta.

June 11, 2020
Unprompted review
Pictadesign logo

Reply from Pictadesign

Thank you very much Jay! Appreciate!

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