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Rated 1 out of 5 stars

Absolutely rubbish I phone chargers! I’ve bought 2 now in the last 4 months thinking the first one was possibly a duff one when it suddenly stopped charging my phone but no, apparently they’re all s... See more

Rated 3 out of 5 stars

Bought a Pifco 12 inch desk fan 6 days ago ,and it is rubbish !!. Had to assemble ,which was not easy as front grill does not fit properly .It has now stopped working altogether ,so I have used for... See more

Rated 2 out of 5 stars

PIFCO Electric under Blanket bought from Home Bargains for just under £20 approx 10 months ago worked fine for about 9 months and appeared good value and then stopped working.I thought it may be the... See more

Company replied

Rated 1 out of 5 stars

Pifco kettle from Homebargains. No more than 6 months old. Started getting noisy to boil, but now it's stopped working all together. Probably only used twice a day for coffee. Cheap rubbish product... See more

Company replied

Company details


Contact info

1.9

Poor

TrustScore 2 out of 5

26 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 53% of negative reviews

Typically takes over 1 month to reply

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Heated clothes dryer

Heated clothes dryer
Very flimsy plastic, split, and one of the wings broke and ended up bent the wrong way. All wires was exposed with wet washing on, I'm very surprised and lucky the dryer didn't set alight. Would not recommend this heated dryer.

December 8, 2024
Unprompted review
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Rated 1 out of 5 stars

Bought a steam cleaner in 2013

Bought a steam cleaner in 2013. Went to use it, only a green light came. Took it to a repair shop. They charged me £28 to unblock it.
Tried it this year, same issue with the light, again.

Contacted Pifco:
Customer service replied on 4th June.
"Thanks for getting in touch about the issues you have experienced with your appliance.

I was sorry to read of the issues and fully appreciate how disappointing this must be for you.

To enable me to resolve your enquiry in the shortest possible time, I would appreciate if you could supply an image or screenshot of your proof of purchase, and your proof of registration for the extended warranty.

Once received we can establish the quickest way to resolve your enquiry.


We look forward to hearing from you.
Kind regards

Jaheda

And so emails were sent back an forth, until finally
Jaheda said :


"13 Jun 2024, 14:20 BST

Good afternoon

Thank you so much for your email.

I hope you are well.

I am sorry to say that your appliance is now out of warranty, therefore we will not be able to assist any further.

I apologise for any inconvenience caused by this, if you require any further help, please do not hesitate in contacting us.

Kind regards

Jaheda"

Why couldnt they say that in the first place, instead of wasting my time an effort!

Clearly needs extra training in customer service.
Not to be recommended!

June 13, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic heated blanket

Heated blanket is the best thing I've bought in a long time. Definitely helped keep us warm through the winter without breaking the bank. 5 stars to Pifco!! *****

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

Professional

Professional, quick and patient to answer all my queries! Thank you, Pifco.

February 12, 2024
Unprompted review
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