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Rated 1 out of 5 stars

Terrible experience. I signed up, set up prompts, uploaded an image, and in over 2 hours, not only did it fail to create anything with a priority alert for paying users, but it also took away my free... See more

Rated 2 out of 5 stars

Don’t bother , it’s very unpredictable and doesn’t follow your instructions. I’ve asked it to put writing onto a video and it puts a lot of hieroglyphics. It doesn’t offer any proper support if you cl... See more

Rated 1 out of 5 stars

This is such a scam! The results are terrible and it’s a super predatory site. They’ll hit you with pop ups right over the generate button that lock you into a YEARLY subscription automatically! Avoid... See more

Rated 5 out of 5 stars

Great support! I subscribed to the yearly Pro plan because of a feature that had been advertised on their YouTube channel two years ago. Unfortunately, that feature was no longer available, so I conta... See more

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1.8

Poor

TrustScore 2 out of 5

65 reviews

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No history of asking for reviews

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1.8

All reviews

(65)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 2 out of 5 stars

During the video production I got a…

During the video production I got a "high demand" warning and I couldn't produce any more videos. It was the end of the month. I couldn't use my credits, I sent many emails, no answer. Both my time and money wasted!

March 21, 2025
Unprompted review
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Rated 1 out of 5 stars

Victim of fraud

Victim of fraud
I never signed up and they took £76 out of my account. I emailed them straight away and they said they'd blocked my card. Nope!
Although my card is blocked a week later they are still attempting to make payments!!

February 1, 2025
Unprompted review
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Rated 1 out of 5 stars

DEFINITELY NOT WORTH YOUR MONEY!

First off, when you upgrade from one plan to another, you pay full price, so basically you end up paying for two plans. Secondly, they customer service email either doesn't work or they simply don't answer. Next, when you upgrade to the version without watermarks, your work is still watermarked. When you retry a rendering which is normal because it often comes out wrong or watermarked, you lose 100 credits per retry. When you try their technical support, the answers you get don't handle anything. Their Discord (customer service platform) shows hundreds of queries and complaints like this one. This software is definitely not worth your money - there's much better stuff out there.

December 30, 2024
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

Do not buy from this company. I repeat… DO NOT BUY FROM THEM… They are scammers and will take your money and keep charging you even after you cancel for a service that does not work. I had to upgrade to remove watermark that did not go away. I asked for a refund and to cancel but they continued to charge me. Someone named Doug finally responded after 30 days and several emails disputing the transactions and said that I would have to keep using the product for another month even though I cancelled more than 30 days prior. A waste of $70. I had to dispute with my bank. I originally used cash app to avoid using my bank but they somehow charged my bank through cash app the second second month well after I disputed the first charge. Scammers.. 😡

November 27, 2024
Unprompted review
Rated 1 out of 5 stars

Tried their Pro version

Tried their free service recently. when they started giving the Pika 2.0 usage for all users until 22 December 2024. As the speed of creation was taking ages, I was prompted to upgrade to Pro membership, which costs $32 per month. I upgraded it for one month as a test before I commit to one full year.

After first hour of upgrading I have witnessed a speed-up in video creation at the beginning, but then it went back to the same slowness as the free version. It is also prompting me to upgrade to pro to get faster creation. It is almost not doing anything.

I tried to reach the customer support but with no avail. No one is responding to their support email or forum. I tried all the means of contacting them, even through Discord, but got no answer.

Stay away from it.

December 22, 2024
Unprompted review
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