Pine Hosting Reviews 849

Shawkat was very quick to reply to my questions and offer further support.

Excellent customer service experience with Shawkat, exactly the setup info I need whenever I asked for it in under 10 seconds. Have the ability to install whatever custom modpacks I created too. Highly recommend.

had issues with server, Shawkat helped me and was a great assistance!

Quick support and Shawkat knew how just to help me

Shawkat help me and he was great give him a pay rase

The service worked great, and as expected.
The main recommendations I would make is regarding customer service.
The service was always available, by actual people, and very helpful.
It felt like they actually cared about their customer, with Elana being the person to talk with me.

Shawkat really helped me with my issue. The response time was on point. Great help. Give him a raise please

Shawkat was a great help and resolved the issue within seconds, great customer service

very clear and to the point and helpful. 5/5

Shawkat really helped me out and fix everything its less than 5 minutes

as of the first day, i am EXTREMELY satisfied with my current experience. pine hosting has made it incredibly easy for me to manage and setup my server for me and my friends, thanks to their specialised tools and LIGHTING FAST support team. special shoutout to Shawkat, who helped me resolve my first issue with 0 hassle.

Nadeem was the best support person i have met in a while. helped me when my server wouldn't start up. very happy with my service - maylakoifish

My friend and I were looking to play Soulmask. We went through the process of making a server cluster. We got everything done. We didn't want to lose our progress. In order to do so you have to migrate one .db file into another. I asked the CSR Nadeem if he could do this for me (as all the files were present in the directory) as I was unable to figure out how to do it. He told me to 'do it myself' without offering any help. When I told him I was going to give feedback on my experience he asked me 'why' and then proceeded to tell me what I needed to do.

Pine Hosting is a bit pricey so didn't expect this lack of customer service or his attitude. There are many server hosting companies so I decided to take my business elsewhere. Cancelled my account immediately.

allows me to enjoy gaming with friends with ease. great service for modifying and maintaining my rental host server.

Spent 3 days trying to get my server running, their "support" took 18 hours for me to figure out the problem was they had some sort of limit of characters. yes you read that right, I figured out the problem before their paid support agent. then once that problem was solved, their services are just so slow, they kept telling me it was my causing the problem its a configuration issue, so finally i said ok ill reset everything and test again, still would not load a map. their support finally said yea there is something wrong this is now 72 hours into me paying for the server and still not having it run. After speaking with the owner, I am giving it another chance. they have improved a lot.

I had some question for server spec transfer and Owen Jeremiah helped out very quickly.
Great Customer service and got us a quick and easy solution.

Helpful, kind, sweet, funny, genuinely the best guy ever. Helped me with my server, he was funny, knowledgeable, and i even made a friend with him on discord xD

get Shawkat a damn raise!

My gmod server had an issue with the port upon purchase so i opened a ticket on their discord. The support replied withing seconds and fixed it. Shoutout to Zed. 🙏

they fixed my server problem instantly his name was Shawkat