pingpong-online.de Reviews 

6
TrustScore 3.5 out of 5

3.6

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3.6

Average

TrustScore 3.5 out of 5

6 reviews

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3.6

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(6)

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Rated 2 out of 5 stars

Delivery time not respected

I'm very disappointed with this website. The delivery time indicated on the check out was one week but about a week and a half after the order, I still had no tracking number. I contacted the customer service and they told me that they were waiting to receive the pram the I ordered! They did not have it in stock while it was not mentioned anywhere on the website! After sending several emails they told me they would ship it but again no confirmation email with a tracking number... I'm still waiting and considering canceling the order and asking for a refund!
I would definitely not order anymore on this website even though they have good prices...

February 20, 2016
Unprompted review
Rated 5 out of 5 stars

the new online shop is great and the service very good ;-)

We got the recommendation for the online shop from a friend. However, the shop was down when we checked first time. Anyways, since it is back online it is a great store, and I like shopping there. We found our favourite pram there (Teutonia BeYou). Since the expected delivery time was quite long, we contacted pingpong beforehand and got an answer within 2h!
We ordered it and just got it in time before our baby arrived ;-)
Since then, I ordered two more times with no problems, last time the parcel even arrived after 3 days :-)

Thanks to the PingPong team!

November 28, 2013
Unprompted review
Rated 5 out of 5 stars

Shipping time is late,But Product is very nice and no ploblem!!

E-mail Contact..................English is OK but This shop did'n't answer about difficult question.Answer within 1 week.
Telephone..........................English OK
Order to shipping Time.............This shop will ship to your item within 2-4week
Order item is very nice and items is NOT wrong.Shipping cost is Cheap!!

December 16, 2009
Unprompted review
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