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Review summary

Created with AI, based on recent reviews

Considering 180 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and appealing designs, often highlighting the variety available. Many people also appreciate the efficient delivery service, noting that orders arrive quickly and as expected. However, some people were dissatisfied with aspects of their orders, specifically mentioning issues with sizing inconsistencies where items were either too large or too small. Additionally, a few customers expressed concerns about the return policy, finding it difficult to navigate or receiving store credit instead of a refund to their original payment method.

What people talk about most

Product

People report positive experiences with product. Customers consistently praise the quality and cuteness of... See more

Quality

Reviewers mention positive feedback about quality. Many customers consistently praise the amazing and... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast shipping, with... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers express satisfaction, noting quick shipping,... See more

Return policy

Clients share ambiguous opinions on the return policy. Many customers found the return process super simple,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased several jewelry boxes as teachers gifts and they are fantastic. The quality is great and they’re super cute. I also purchased a size medium Christmas sweater. I’m 5’4, 130lbs, and average... See more

Company replied

Rated 5 out of 5 stars

This was my first time doing business with Pink Lily! Such a great experience! Great quality and super cute clothes (excellent variety as well)! Ordering on line was easy and shipping and delivery... See more

Company replied

Rated 5 out of 5 stars

Fast shipping and quality clothing! Got several cute pieces for back to school. Some trendy items and useful basics. Only one shirt was a little funky with the proportions and will sadly be returni... See more

Company replied

Rated 5 out of 5 stars

I’ve been shopping with Pink Lily for about three years and I have never received anything that I wasn’t 100% satisfied. I’m always excited to receive my order, because I know the quality of their pro... See more

Company replied


Company details

  1. Women's Clothing Store

Written by the company

Picking out the next must have item of the season is easy when Pink Lily is your favorite online boutique. Enjoy free shipping on all orders over $99


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

408 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

First time buyer

First time buying from you guys and everything was perfect! Fast shipping, everything was true to size and superb quality! Thank you.

August 21, 2025
Unprompted review
Pink Lily logo

Reply from Pink Lily

Hey Marcey! Thanks so much for your feedback! We can't wait to see what you purchase next.

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Rated 5 out of 5 stars

Great quality and super cute

Great quality and super cute! My order was shipped quickly. I'll be back :-)

August 28, 2025
Unprompted review
Pink Lily logo

Reply from Pink Lily

Hi Tiffany! Thanks so much for your feedback! We can't wait to see what you purchase next.

Rated 5 out of 5 stars

Quality of clothing is great

Quality of clothing is great, shipping was fast and I got everything on sale so that was a plus.

August 20, 2025
Unprompted review
Pink Lily logo

Reply from Pink Lily

Hi LT! Thank you so much for your feedback and for shopping with us!

Rated 5 out of 5 stars

Items arrived quickly

Items arrived quickly. Items are true to size this was my first order and I am very satisfied

September 1, 2025
Unprompted review
Pink Lily logo

Reply from Pink Lily

Hey Elizabeth! Thank you so much for your feedback. We're so happy you love your items.

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Rated 5 out of 5 stars

I love Pink Lily!

I love Pink Lily and how fast products get shipped. The quality is great and they clothes are so cute!

August 29, 2025
Unprompted review
Pink Lily logo

Reply from Pink Lily

Hey Hillary! We're so happy you loved your items and received them quickly!

Rated 5 out of 5 stars

Fast shipping and I absolutely loved…

Fast shipping and I absolutely loved everything!! All the items fit perfectly and looked great!!

August 31, 2025
Unprompted review
Pink Lily logo

Reply from Pink Lily

Hey Renee! We love that you received your package quickly. Thanks so much for your feedback!

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Rated 5 out of 5 stars

10 out of 10!

This was my first time doing business with Pink Lily! Such a great experience! Great quality and super cute clothes (excellent variety as well)! Ordering on line was easy and shipping and delivery were very quick! I will definitely continue to shop with Pink Lily! I give this company a 10out of 10!

September 1, 2025
Unprompted review
Pink Lily logo

Reply from Pink Lily

Hey girl! We love being able to provide fast shipping, great customer experiences, and high quality products.

Rated 5 out of 5 stars

Great

Great, loved everything!

September 1, 2025
Unprompted review
Pink Lily logo

Reply from Pink Lily

Thank you so much, Katie!

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Rated 5 out of 5 stars

The clothing selection is so cute and…

The clothing selection is so cute and they are great quality! I bought a number of items and only 1 didn’t fit so your sizing is spot on as well. Thank you

August 29, 2025
Unprompted review
Pink Lily logo

Reply from Pink Lily

We are so glad that you were satisfied with our service! We put great importance on the customer experience and the satisfaction of our customers! Thank you for your review and feedback.

Rated 4 out of 5 stars

This was my first time ever buying from…

This was my first time ever buying from pink lily and it was an absolutely dream of an experience. It was extremely smooth and I was kept informed every step of the way. I can’t wait to place my next order.

August 29, 2025
Unprompted review
Pink Lily logo

Reply from Pink Lily

We are so glad that you were satisfied with our service! We put great importance on the customer experience and the satisfaction of our customers! Thank you for your review and feedback.

Rated 5 out of 5 stars

Loved all of the items

Loved all of the items! Thank you so much!

August 22, 2025
Unprompted review
Pink Lily logo

Reply from Pink Lily

We are so happy you enjoy everything in your order!

Rated 5 out of 5 stars

Love shopping with them

Love shopping with them, cute clothes, easy to use their website, wish I could win the fabulous giveaways on instagram, but I'll keep trying. excellent sales!!!!

August 19, 2025
Unprompted review
Pink Lily logo

Reply from Pink Lily

We are so glad that you were satisfied with our service! We put great importance on the customer experience and the satisfaction of our customers! Thank you for your review and feedback.

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Rated 5 out of 5 stars

Great Shopping

Everything was so easy to order and on sale. They always have such cute things on this website. It makes me want to buy almost everything. All my items arrived within 7 days.

August 7, 2025
Unprompted review
Pink Lily logo

Reply from Pink Lily

We are so glad that you were satisfied with our service!  We put great importance on the customer experience and the satisfaction of our customers! Thank you for your review and feedback.

Rated 5 out of 5 stars

Very easy to exchange for a new size

Very easy to exchange for a new size. Shipping/tracking information was made readily available, product arrived on time. Drop-off of original item was made very easy with mobile QR code. The quality of my item was top notch!

August 13, 2025
Unprompted review
Pink Lily logo

Reply from Pink Lily

Hey Meghan! Thanks so much for your feedback on our shipping and exchanges. We strive to provide the best products and service.

Rated 5 out of 5 stars

Cute clothes

I always get cute clothes from you guys. I love everything I've gotten. Can't wait to visit the store in person.

August 12, 2025
Unprompted review
Pink Lily logo

Reply from Pink Lily

Thank you so much, Aimee! We appreciate all your support.

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