pinnaclebanner.co.uk Reviews 

115
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers had a great experience with this company. Customers frequently highlight the speedy service and fast delivery of their orders, alongside the product quality, noting its durability, vibrant colors, and excellent print. Reviewers also appreciate the cooperative staff and clear communication during the ordering process. However, some people were dissatisfied with the product quality, reporting issues like smudges, incorrect colors, poor print, or banners that were creased or badly joined. Some reviewers were not happy with the service, citing unfulfilled orders, delays, and a lack of support for faulty items, including refusal to replace them without additional cost.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality, with many customers expressing satisfaction with... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers praising the vibrant colors, excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast delivery times and... See more

Service

Customers consistently note ambiguous experiences with service, with many praising the excellent, flexible,... See more

Order

Customers had ambiguous experiences with order, with some reporting satisfaction and others expressing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered a banner only a couple of days before an event so required a quick turnaround. The banner was printed and posted only a couple of hours after the invoice was paid which was fantastic. Throug... See more

Rated 5 out of 5 stars

We used Pinnacle to print and make a vinyl banner to advertise our art group. The whole process, from receiving a quote (which was very competitive) to the delivery of the banner, took less than a w... See more

Rated 5 out of 5 stars

Brilliant service⭐️⭐️⭐️⭐️⭐️ I am a chauffeur for VIP fimily based in London.My client’s friend had a birthday today.I was told to get a birthday banner two days before.Called several companies and a... See more

Rated 5 out of 5 stars

Pinnacle have supplied us with a number of mesh banners for use in the harsh environment of large construction sites. Turnaround of proofs and speed of delivery once approved has been excellent, as ha... See more


3.9

Great

TrustScore 4 out of 5

115 reviews

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3.9

All reviews

(115)

46 reviews in the last 12 months

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Rated 4 out of 5 stars

Contacted Max from Pinnaclebanner

Contacted Max from Pinnaclebanner, ordered a few, they arrived quickly and promptly, and seemed to be be of good quality.
Even to the extent I have ordered another twenty.
Took one point off as banners were folded and not rolled, but have been promised this won’t happen again.
Would recommend.

March 18, 2022
Unprompted review
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Rated 4 out of 5 stars

Nice working with Pinnacle

Nice working with Pinnacle . Good customer service . Optimum turn around time and approachable staff. Nice art work. Value for the price . Banner carefully packed and shipped . Qualities are nice . Keep up good work team. Highly recommend to others.

March 18, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service from Start to finish

From the call back to the advice on what I needed these guys were instant and efficient.
Could not have been more hlepful and the banner which is massive and being used as a stage back drop is brilliant. Within 15 minutes I had my order sorted and confirmed and the banner arrived within 5 days.

February 15, 2022
Unprompted review
Rated 1 out of 5 stars

This is basically poor drop shipping…

This is basically a poor drop shipping operation with a virtual address in the UK, the goods came from Pakistan and were not even correctly printed, and poor quality materials were used.

It also took nearly 2 weeks to arrive when I was told 5 working days, this is not a professional operation it seems to me to be a 1 man operation with no fixed premises address, it's basically 1 guy with a phoneline and a computer somewhere, who has no control over the quality of the products that he is dropshipping and no knowledge of when or how they will arrive.

November 2, 2021
Unprompted review
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Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. We needed five banners in two different designs turned around super fast and Max not only helped with the design but was very easy to contact and super helpful. It doesn’t get much better than this. Thankyou.

September 16, 2021
Unprompted review
Rated 5 out of 5 stars

I needed 2 banners urgently for my…

I needed 2 banners urgently for my father's birthday party and Max from pinnacle banner was such a great help. He was so patient with all the changes I needed done and the customer service was superb!

I would highly recommend this company.

September 15, 2021
Unprompted review
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Rated 5 out of 5 stars

I was looking for a banner to add a…

I was looking for a banner to add a photo of my friends son who has been a victim to knife crime. With such a sensitive subject I needed the banner to be perfect. What can I say, it came absolutely perfect. I spoke with Max about what I was looking for. The service was excellent. My banner was delivered the next day. Extremely fast. I can’t recommend this company highly enough
Thankyou all

August 19, 2021
Unprompted review
Rated 5 out of 5 stars

Private party banner

I ordered a banner for my mums retirement party and was very impressed with the service. Having no clue what to order, someone was on hand to guide me through what I would need via their online chat feature and everything was seem less and so easy to do. I had the design within an hour and payment and delivery was fast and efficient,but what I was most impressed about was the quality! Very, VERY pleased!

July 5, 2021
Unprompted review

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