Friendly and helpful staff
Friendly and helpful staff. Willing to support my school magazine with free products to review. Arranged postage of goods.
September 19, 2025
Reply from Pitod
Thank you for your Review :)
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Company details
Written by the company
Pitod is a Sustainable, Timeless & Genderless Clothing & Accessories Brand.
Contact info
80 Bittacy Hill, NW7 1TG, London, United Kingdom
- customerservice@pitod.com
- pitod.com
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The best shorts I’ve ever worn
The best shorts I’ve ever worn! The quality, the colour, the fit, the pockets. I’m obsessed.
July 24, 2025
Reply from Pitod
Thank you for your review :)
Reply from Pitod
Thank you for your review :)
Reply from Pitod
Thank you for your review :)
Reply from Pitod
Thank you for your review :)
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Reply from Pitod
Thank you for you review :)
Reply from Pitod
Thank you for your review :)
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Not worth it
Not alone the delivery was very slow, actual cotton fabric felt cheap and the artwork print quality was cheap too. On a screen it looks pristine but it feels like I bought it from a tourist sight. I was so disappointed. The fit was okay.
August 10, 2024
Reply from Pitod
Thank you so much for sharing your feedback with us. We noticed your comment on Instagram and have already replied, asking you to reach out to us directly so we can assist you further. We're sorry to hear that you’re not completely satisfied with your order, and we want to make sure you have a great experience with Pitod. At Pitod, we pride ourselves on the quality and fit of our garments, and it’s important to us that you’re happy with your purchase. Since all of our products are made to order to minimize waste and promote sustainability, this does mean that delivery can sometimes take a bit longer. However, we believe this approach is worth it to contribute to a more sustainable future. If the item you received didn’t meet your expectations, you’re absolutely welcome to return it. Our team is here to help make the process as smooth as possible. Please feel free to contact us directly if you need any assistance, and we’ll be more than happy to guide you through the return process or help with anything else you need.
Love the T Shirt
Love the T Shirt. Although the original came in with damage, the replacement was sorted and delivered very quickly and is excellent design and quality
August 8, 2024
Reply from Pitod
Thank you for your review :)
Good prompt delivery and service
Good prompt delivery. High quality product. Quick to answer customer service query using web chat.
July 25, 2024
Reply from Pitod
Thank you for your review :)
A friendly customer service
A friendly customer service. Returning products went smooth. A reliable company. And for me it is important that they have fairtrade clothes.
April 30, 2024
Reply from Pitod
Thank you for your Review! :)
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Extra costs
I wasn't informed on the fact I had to pay extra costs when the package entered the NL. I found it too expensive and now I have no t-shirts for €50.
October 19, 2023
Reply from Pitod
We have been in touch with the customer since the review. We have re-delivered the products and no extra cost has been incurred :)
Reply from Pitod
Thanks for your review :)
I absolutely love my hoodie dress!
I absolutely love my hoodie dress!
I'm interested in genderless/gender-free/unisex/etc clothing, as I find it difficult to find styles I want for my body shape. Also, my kid is non-binary, and as they grow up it's getting harder to find a good range of clothes for them too. So I'm really happy to have found Pitod, and to learn that they're working on a kids range too.
I had a scary hiccup with Paypal when ordering, but Pitod were patient and understanding and resolved my problem within minutes. They also helped with information about sizing and shapes/measurement of the various styles while I was trying to decide what to buy.
Eventually I decided on a particular piece and couldn't be happier with the quality, fit and style. It's a real luxury item, with the added bonus that Pitod are obviously a very ethical company :) (my hoodie says "green" on the front to boast that fact a little)
Would definitely recommend to anybody!!
June 7, 2023
Reply from Pitod
Thank you so much for your review!
Love their shorts!
The material is amazingly soft! The shorts are soooo comfortable and fit true to size!
May 31, 2023
Reply from Pitod
Thank you for your review :D
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Reply from Pitod
Thank you for your review :)
Only good stuff to say
Easy to order. Fast shipping. Excellent hoodie quality (super soft. Design doesn’t fade after wash)
Highly recommend!
November 19, 2022
Reply from Pitod
Thank you for your review! We're glad you liked our products :)
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