PixArt Creatives Reviews 636

I couldn't be happier! Customer service reached out to me with a proof prior which was greatly appreciated. After seeing it, I couldn't wait for it to come in. Absolutely beautiful portrait. I love it so much!

Product turned out beautiful and all expectations were met!

Didn’t get it yet. It’s been delayed for weeks

Great job! Made changes quickly. Such a cute final portrait.

Great products. Communication 10. Delivery pretty convenient.

I cannot thank you enough for this picture.
My husband’s lost his best friend 7 years ago so this is the perfect present for him!

Thank you so much!

The site was easy to use, and communication with the artists was very good. I initially was disappointed with the rendering, so I gave my feedback and they made the adjustments I requested until I was totally satisfied with the work! Thank you so much!

Beautiful piece of art. I appreciate that the portrait gets sent for approval first. The company also sent me a complimentary mug as well! I think maybe because it was a bereavement gift. I appreciate the thoughtfulness so much.

You guys are absolutely amazing! Such awesome work! The response time and art is impeccable. So happy! Thank you so much!

I have ordered 4 pictures from them. Each one outstanding. You can’t go wrong!

The photo looks so much like my pup! We miss him very much. The first one I got was not what I wanted, and i let them know and they redrew mine......It PERFECT!!!

amazing job of capturing his image

A1 service. Excellent product

Easy to order, quick to receive, darling pictures.

The team worked until we had the perfect print of our beloved Rolo. There was a small issue with the frame when it arrived but was resolved very promptly. I would have no hesitation recommending Pix Art Creatives for anyone wanting a special drawing of their beloved pet. Many thanks!!

PixArt Creatives made the most wonderful Disney-fied dog portrait of my two French Bulldogs. They are so great! And they were so easy to work with. I have several adjustments over two drafts and they were patient and helpful. Highly recommend!

It came out great. I love it. And as we went back-and-forth with slight detail changes, the artist was extremely professional. I might do the same thing with previous pets and put them all together. Time to look at pictures.

I am so happy with the experience I had in commemorating a beloved family companion for my daughter as a birthday gift. Communication was amazing and the entire experience gave us art that will be cherished lifelong.
Thank you for a wonderfully fun product!

It was easy to submit pictures and to give feedback for changes.

I previously left a positive review after my order was canceled and a refund was confirmed. However, I am now still waiting for the refund well beyond the stated 3–5 business days.
Despite multiple follow-ups, I have not received a transaction/reference ID or a clear confirmation of when the refund was actually processed. Communication has remained polite, but the lack of concrete information is concerning.
I hope this situation is resolved soon, as it is currently affecting my overall experience.

Update:

I am updating my previous review. While my order was officially canceled, the refund has still not been received despite the initial 3–5 business day timeframe.
Communication has remained polite, and I have now received confirmation that the order was canceled. However, the refund process has taken significantly longer than expected, and I am still waiting for the funds to appear in my account.
I hope this matter is resolved soon and will update this review again once the refund is completed.

Update: After 11 work days I just go my money back but had to write an email everyday to remember them otherwise would take me longer.