PixArt Creatives Reviews 636

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 234 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products and the outstanding service they received. Many highlight the staff's kindness, patience, and willingness to accommodate requests, making the entire process pleasant and personalized. People are particularly impressed with the final artwork, often describing it as beautiful and accurate. The customer service is frequently mentioned as excellent, with fast response times and a helpful approach to revisions and inquiries. However, some people were dissatisfied with the physical quality of certain items, specifically mentioning a mug that felt cheap and had a "made from China" sticker, which was disappointing given the price.

What people talk about most

Product

People report positive experiences with the product, expressing delight with the artwork's ability to capture... See more

Quality

Reviewers express high satisfaction with the quality of the artwork, often describing portraits as... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team's patience,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very friendly people despite a very busy time of year. They made sure they got it right and were patient with me despite several revision requests, some annoyingly small and specific. But it seems the... See more

Rated 5 out of 5 stars

The team worked until we had the perfect print of our beloved Rolo. There was a small issue with the frame when it arrived but was resolved very promptly. I would have no hesitation recommending Pix A... See more

Rated 5 out of 5 stars

I was already incredibly pleased with my initial purchase and had left a 5* review stating so. Sadly 2 days after receiving the image, our beautiful boy crossed the rainbow bridge. I reached out to se... See more

Rated 5 out of 5 stars

I couldn't be happier! Customer service reached out to me with a proof prior which was greatly appreciated. After seeing it, I couldn't wait for it to come in. Absolutely beautiful portrait. I love it... See more


Company details

  1. Artist

Written by the company

Premium Custom Cartoon Pet Portraits


Contact info

4.8

Excellent

TrustScore 5 out of 5

636 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I all worked out in the end, happy with end result

It was an easy process
But I did have some Issues probably because I am old. First, when I got me digital file back it came over as orderpix blahbah and did not land in my in box because of the "order" heading and it laned in my unread file. that caused some delays with that process.
Second when I sent in for revisions I also asked if I would need to send in a email stating I accept that as a approved before I ordered my print. I did not get any directions on that. That did cause some confusion with one of my pics and delays but it all worked out in the end.

January 30, 2026
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Rated 5 out of 5 stars

Great experience!

The company was very responsive and I received my artwork quickly. I asked for a slight revision and they did it very quickly to perfectly represent my dog. I love my piece!

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Essence captured of our baby girls

The team really captured the essence of our beautiful baby girls from the photos I provided. I couldn’t be more pleased with the outcome.
I look forward to having this printed and being able to remember my beautiful girl forever.

January 13, 2026
Unprompted review
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Rated 5 out of 5 stars

The picture of my adorable baby boy…

The picture of my adorable baby boy gives a fun twist to his personality. It shows our favorite place to visit in the background and adds a little something to our photos on the wall. After showing our family my brother in law actually did this last year for my sister. This is one of my treasured pictures of my Hercules! I can't wait to get it printed!

December 25, 2025
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Rated 5 out of 5 stars

Excellent Customer Service

I am very pleased with the quality of work and opportunity to have changes made. The service was quite fast especially considering I ordered over the holidays. The custumer service is wonderful and I would absolutely use this company again!

January 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Better than I could hope for!

Not only did the portrait of my dog come out fabulous, but their wonderful team answered all my questions, made the change I requested (after purchase) and were extremely polite and attentive to my emails. I would highly recommend them to anyone!

December 31, 2025
Unprompted review
Rated 5 out of 5 stars

Great service & fantastic portrait

I was really pleased with service from the Pix Art Creatives Team. They were very responsive & helpful when I asked for slight changes & they created a wonderful dog portrait for my auntie 😊. Would definitely recommend!

December 19, 2025
Unprompted review

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