PixArt Creatives Reviews 636

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 234 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products and the outstanding service they received. Many highlight the staff's kindness, patience, and willingness to accommodate requests, making the entire process pleasant and personalized. People are particularly impressed with the final artwork, often describing it as beautiful and accurate. The customer service is frequently mentioned as excellent, with fast response times and a helpful approach to revisions and inquiries. However, some people were dissatisfied with the physical quality of certain items, specifically mentioning a mug that felt cheap and had a "made from China" sticker, which was disappointing given the price.

What people talk about most

Product

People report positive experiences with the product, expressing delight with the artwork's ability to capture... See more

Quality

Reviewers express high satisfaction with the quality of the artwork, often describing portraits as... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team's patience,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very friendly people despite a very busy time of year. They made sure they got it right and were patient with me despite several revision requests, some annoyingly small and specific. But it seems the... See more

Rated 5 out of 5 stars

The team worked until we had the perfect print of our beloved Rolo. There was a small issue with the frame when it arrived but was resolved very promptly. I would have no hesitation recommending Pix A... See more

Rated 5 out of 5 stars

I was already incredibly pleased with my initial purchase and had left a 5* review stating so. Sadly 2 days after receiving the image, our beautiful boy crossed the rainbow bridge. I reached out to se... See more

Rated 5 out of 5 stars

I couldn't be happier! Customer service reached out to me with a proof prior which was greatly appreciated. After seeing it, I couldn't wait for it to come in. Absolutely beautiful portrait. I love it... See more


Company details

  1. Artist

Written by the company

Premium Custom Cartoon Pet Portraits


Contact info

4.8

Excellent

TrustScore 5 out of 5

636 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

My furbaby passed away in May and I was…

My furbaby passed away in May and I was looking for the perfect picture of him to have tattooed on me and to also frame in the house, I’m a huge Disney fan and came across this company. I’m so glad I did because it turned out perfect! I will cherish it forever x

September 14, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible work

Incredible work! My experience with PixArt Creatives was hassle-free and outstanding, from the user-friendly website to the timely product delivery. I had portraits of all 3 of my dogs done, they did a wonderful job! Even went above and beyond with edits when I couldn’t make up my mind for what color I wanted their collars to be. 10/10 experience. Thank you!!

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

Zoey

My dog Zoey passed away and she was my rock. The artist did an amazing job with all my requests, even did 4 different revisions for me until I thought it was perfect.

September 9, 2025
Unprompted review
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Rated 5 out of 5 stars

Absolutely perfect prints on the first try!

I used PixArt twice in the last two months and they nailed it both times. Not only did they get the pictures right they got it right on the first try both times. It's reasonably priced (use the promo code) and they are very fast on completion. Will definitely use this company in the future.

August 25, 2025
Rated 5 out of 5 stars

PixArt turned out amazing

PixArt turned out amazing ! Great communication, with a quick turnaround. I asked for a modification which Brianna did quickly. Highly recommend.
Can’t wait to give this to my daughter as a Christmas gift.

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

I love my portrait.

The first proof was alrady awesome but I did ask for a small change and they did it perfectly and quickly. This will be a cherished photo on my wall for a lifetime.

September 5, 2025
Unprompted review
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Rated 5 out of 5 stars

Wonderful customer service

My service dog passed away 2 months ago and my children and I have been taking it really hard. I saw an advertisement for PixArt Creatives on Instagram and decided to give it a shot. The designers were so kind and patient tweaking little things here and there. We must have emailed back and forth about 6 times. The ending results were perfect. My heart is so full seeing my sweet pups face in Disney animation form.

September 2, 2025
Unprompted review
Rated 4 out of 5 stars

Six pets transformed into Pixar characters…Love them!…

My experience working with the artists was amazing. They edited Tinkerbell a couple times for me. I am in love with all the results. The only negative, and I’m sure it’s my fault, I didn’t understand that I would only get a digital image. I thought the price I paid would get me the canvas rendering like the people in the ads. I didn’t even notice there were options.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Really lovely people and great service

Really lovely people and great service. Very understanding of my requests and talented enough to action them and make me a fabulous piece of unique art for my best friends birthday! Will definitely use this company again, just brilliant! 😊

August 26, 2025
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Rated 5 out of 5 stars

Loved the outcome

I stumbled upon Pixart creatives by random scrolling. I saw their art and thought it would be the perfect gift for a memorial of our family pet. They did such a wonderful job capturing our beloved Mr. Peabody. Highly recommend— loved the outcome.

August 30, 2025
Unprompted review
Rated 5 out of 5 stars

From start to finish, perfect!

Where to begin - was sort of sceptical buying off an ad on Instagram, but I was drawn to it as my partner LOVES Disney and loves her doggo. I thought I may had been scammed but then I had the order fulfilled, followed instantly by an email from the company stating the reason for the delay and what the cause of it was (being that there was a lot of orders over the weekend and weren’t at the desk). The process began and they sent me a email with an attached digital photo, asking if I was happy with it and asked for any changes I would like to add in total - generally it’s a “you get what you pay for” service with this type of stuff, but no, they were happy to change and add anything I asked for which I didn’t expect. After I was happy they asked me to confirm to send it to printing for a canvas photo, and didn’t continue the process until I specifically said yes go ahead. Great way to run a business if you ask me, friendly as hell and great communication. For those saying it’s “basic”, yes it may be, but what are you expecting from a cartooned photo?
Exceptional, high quality all made from a single photo. Extremely happy

August 30, 2025
Unprompted review
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Rated 5 out of 5 stars

A must if you have pets and love Disney!!

I saw their work online and knew this would be the perfect gift! I love Disney and to be able to have a picture of my dogs after they have been Disney-fied is incredible!! The first proof came over and I loved it!! I asked for a slight update-and wanted them to add my dogs name to her dog tag. They updated this immediately and resent it.
I am over the moon with how this turned out!! They look like they are in Lady and the Tramp-their features and personality shine through in the picture.
Today is my pups 8th birthday and this is the perfect gift. I’ll be passing on PixArt Creatives info to everyone!!!

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Best Company Ever!!

This company is absolutely amazing!! They are so good at what they do and I’m extremely happy with how my portrait turned out, it looks just like my dog! I got this for my mom as a birthday gift and I can’t wait to give it to her, she loves Disney and our dog so I thought why not put them together! They are so easy to deal with and got back to my questions very quickly and were able to edit the portrait and get it back to me in less than a day! Would highly recommend this company and I will definitely place more orders with any other pets I have! Thanks again Pixart, you guys rock :)

August 25, 2025
Unprompted review

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