piyama.com.au Reviews 120

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the soft, comfortable, and luxurious fabrics, as well as the beautiful and unique designs. Many people appreciate the versatility of the items, often wearing them as casual outfits in addition to sleepwear. Reviewers also frequently mention the fast and efficient delivery service. However, some people were dissatisfied with aspects of the customer service, citing issues with return policies, difficulties with sizing variations between styles, and unhelpful responses to concerns. A few customers also mentioned receiving defective items or experiencing problems with order cancellations.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design. Many customers praise the excellent... See more

Quality

People report high satisfaction with product quality. Many consumers praise the beautiful designs, soft... See more

Order

Customers consistently note positive experiences with order. Many reviewers express satisfaction, with some... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers praise the outstanding, quick,... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Title: Giselle Bridal Robe - Cotton Modal Off White Quality is beyond 2026. I haven't seen or felt 100% cotton like this possible ever. Do not hesitate to purchase this magnificent robe. True to si... See more

Rated 5 out of 5 stars

Gorgeous product . Frequent new styles and fabrics always being added . The fabrics are fresh , soft , comfy and so easy to care for . Ive been buying Piyama for family, friends and myself since t... See more

Rated 5 out of 5 stars

Piyama is one of my favourite Australian brands. These aren’t just PJs! I own 8+ pairs, which I wear multiple times a week, including as matching sets or and mixing different sets as casual outfits. I... See more

Rated 5 out of 5 stars

Have been wearing piyama myself and buying piyama for family and friends for years now and the premium quality always remains the same. Customer service is also fantastic. Pyjamas aren’t something peo... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

120 reviews

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Replied to 42% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Premium Quality, Incredibly Soft

Have been wearing piyama myself and buying piyama for family and friends for years now and the premium quality always remains the same. Customer service is also fantastic. Pyjamas aren’t something people normally compliment on and when I am wearing these, I always get compliments. I also bought two pairs for my postpartum period and they made me feel dressed up whilst not having to get out of my Pjs.. win!

November 28, 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful pjs

I have several pairs of these pjs.They are flattering for any size or shape.They launder well.These are pjs you can get caught out in! I have given them to my family for gifts and I even bought the blue stripes for my husband who has had knee surgery.He found them very comfortable.You will always look flash in you piyama pjs.Bright colours liberty designs make them a great buy.Thanks Piyama.
,

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

My absolutely favourite pyjamas brand!

Every order that I have made with piyama has been seamless and I have been highly satisfied with the products!
The quality of their pieces is top tier and their designs are unique and beautiful - I honestly often wear them as clothing rather than just pyjamas.

I’ve also had experience with customer service/ the return process and had no issues. I did have to pay to cover the cost of shipping, but this was disclosed before purchasing so I was aware.

One of my favourite brands and I will continue to order 🩷🌸

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Such beautiful pyjamas

Such beautiful pyjamas - we have a family tradition that we all get a pair of piyamas on Christmas Eve to wake up in on Christmas Day. They are great quality and beautiful prints.

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect Present

This is my go to present for girlfriends. Soft material, great design & size guide is accurate. Always look forward to the release of a new range.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Long live Piyama !

Gorgeous product . Frequent new styles and fabrics always being added . The fabrics are fresh , soft , comfy and so easy to care for . Ive been buying Piyama for family, friends and myself since the companies launch and will continue to do so . Always fast efficient delivery too . And its been heartwarmimg to see this fab local brissy business flourish and grow , its been a great journey to be part of . Long live Piyama !!

September 16, 2025
Unprompted review
Rated 4 out of 5 stars

Honest review

I love most of my sets from piyama. Sometimes the sizing can be hit and miss depending on the style but I do appreciate the descriptions. My absolute favourite pair for comfort, perfect fit on top and bottom is the Lydia sleep set! I hope they make more of this exact style in different patterned fabrics as I would purchase again!

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect for pregnancy, postpartum and beyond

I had been looking for PJs for awhile that are sustainable, fit my budget, ethically made, and have a cute design. Luckily, I was sent a Piyama ad and went straight to their site. I bought two sets to wear during my third trimester of pregnancy and postpartum. Both sets are well made and my husband loves them on me. They fit true to size (pre-pregnancy size) and fit me well. All the designs are feminine and cute to wear inside and outside the house!

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful set! Great for postpartum

Got this set for the hospital while I was there having my second baby and had 2 different nurses buy it. I received so many compliments and it helped me feel a little like myself. I have also worn it out of the house postpartum as it’s nursing friendly, great for the summer weather and most of all beautiful.

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

My favorite pajamas!

These pajamas are absolutely amazing! The quality is incredible – you can tell right away that they’re made with care. They’re unbelievably soft, cozy, and comfortable, yet still feel durable and well-made. I love that they feel luxurious without being heavy, and they’ve quickly become my favorite pair to wear. If you’re looking for pajamas that are both stylish and super comfortable, these are perfect!

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Am quite picky with my pajamas..

Am quite picky with my pajamas as items that are too tight, pull etc drive me crazy! But the Piyama brand has hit it outta the park!!! I’ve now bought sets for several women in my family and we each are built a little differently, but this inclusive Brad fits us all. Am addicted

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

10/10 Recommend

10/10 - Piyama does it again! I’ve been ordering since 2020 and have 6 pair now. For this most recent pair, I sized up so I could wear while pregnant and postpartum & I’ve been living in these.

September 7, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. I purchased a nighty that was advertised online as 130 cm long, but when I measured it, the actual length was 136 cm. Despite the incorrect information on their website, I was refused a refund due to their “final sale” policy. If the garment had truly been 130 cm as advertised, it would have been perfect.

I’ve been a loyal customer and purchased many items in the past, but after this experience and the poor service I received, I won’t be buying from them again.

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

I won't buy any other PJ brand

I've got 4 pairs of Piyama PJ's, all different styles and I love them all. They are pretty, feel luxurious and are reasonably priced. I won't buy any other PJ brand now that I have found them - I also bought a pair for my daughter and she loves them too.

September 1, 2025
Unprompted review

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