Planio Reviews 

220
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I've been using Planio for a number of years and to be honest they've always been really helpful and responsive to support queries. We now use it as a primary development board and the fact it has a b... See more

Rated 5 out of 5 stars

We have been using Planio for over 17 years now, and we couldn't manage without it. We rely on it for customer support desk communication as well as internal issue tracking to manage our daily work. W... See more

Rated 3 out of 5 stars

We have started using Plan.io as our single means of collaboration and task assignment system. However, there are areas that we are still exploring. Our eventual target will be to use plan.io as an in... See more

Company replied

Rated 4 out of 5 stars

plan.io is fantastic with regards to ease of use and available features. My team consists of people of varying techy abilities yet all have raved about the usefulness of plan.io system. From... See more

Company details

  1. Software Company

Information provided by various external sources

Building a product. Shipping software. You need fingertip access to information. Too often, that information is spread out through issues, git commits, ideas sketched out in the wiki and random documents. Planio helps you put all this information in one place.


Contact info

4.1

Great

TrustScore 4 out of 5

220 reviews

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No recent history of asking for reviews

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4.1

All reviews

(220)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Planio is awesome!

I'm using Planio for a few years now (started in the middle of 2013) and I never had issues with the service. Whenever I had to contact Planio in regards to subscriptions, upgrades, customer support, etc, I had no problems with the solution. Their support is awesome, flexible and really helpful. I can recommend this company to anyone :)

December 20, 2018
Unprompted review
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Rated 5 out of 5 stars

Very good and quick support!

Each time I have request, planio does answer very quikcly (usually less than 20 minutes) and the answer is usually OK immediately. If I still need assistance because it is not clear enough, they take time to give the entire detail of the procedure. I am glad to benefit of such a good support.

November 7, 2018
Unprompted review
Rated 5 out of 5 stars

A perfect transition

We have had Redmine in our own servers for over 10 years, so I was a little concerned with the transition to Planio. However, all went perfect (they were even faster than they said) and now we are happy we made the change.

July 2, 2018
Unprompted review
Rated 4 out of 5 stars

The service works very well

The service works very well, the web interface is easy to use and has a nice design. The only problem I faced was that I was not able to copy text from a chat box.

June 8, 2018
Unprompted review
Planio logo

Reply from Planio

Thank you for the kind words, Arnold. I'm sorry to hear that you weren't able to copy text from Planio Team Chat. I've reached out to you via email so we can try and solve this together!

Thanks again,

Jan Schulz-Hofen
Managing Director

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Rated 5 out of 5 stars

Excellent support

Excellent support!

We migrated from another system, and although two systems had little in common, support staff migrated everything in just a couple of days.

We discussed and planned with Planio support, and at the end of the day got what we have targeted in timely manner.

April 24, 2018
Unprompted review
Rated 5 out of 5 stars

10/10 would recommend planio

We choose planio for it's flexibility to fit several different workflows, and because we could have everything we needed in one place. It was really easy to set up, their support answered our questions quite fast so we were able to solve our doubts. They also helped us to migrate the data from our previous tool into planio, which was done without mistakes and really fast. 10/10 would recommend.

April 23, 2018
Unprompted review
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Rated 4 out of 5 stars

Redmine review

Reasonable UI for customizations.
Helpful support.
However pricing is very rigid, although has quite a flexible pricing model. Price negotiation is treated as rude and customer was dealt with impolitely!

August 14, 2017
Unprompted review
Rated 5 out of 5 stars

Simple and Affordable Project Mgt for Your Dev Team - Synced with Your Repos

If your software development project requires a small team and simple project management, Planio offers a simple and affordable solution that can be synced to your repositories. They have a free trial and a tech support team who is eager to help you if you have questions or need help.

In my estimation, they are a quality company and have a helpful solution for for our development team. I'm glad we found them.

July 5, 2017
Unprompted review
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