Mark rang today to confirm our holiday arrangements and check that we were happy with everything. He couldn’t make contact with us initially but he was persistent in phoning until we were available to... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Mark Gibson was very helpful in submitting the claim form for Wizz Air flight which was delayed by over 5 hours. Thank you Mark. I have booked several holidays with Plan My Tour and have been very hap... See more
Company replied
Elon was very helpful and re assured me as I needed to change my payment date. Very co operative would definately use this company again to book a holiday. This is my first time and although there w... See more
Sometimes I had doubts. I asked and got the right answers in a short time!!👍 For the reservation made, I received the details of the vacation (flight, hotel, meal plan, transfer) very well presente... See more
Company replied
Company details
Written by the company
Whether you're after an affordable luxury beach holiday, an ultra luxury holiday, or something in between, PlanMyLuxe – and our fantastic range of holidays to suit all budgets for the discerning traveller – has got you covered. Is your perfect holiday a city break exploration or even a trip to the Italian lakes? We've got great deals that are sure to catch your eye. Our holidays cover more than 60 destinations across Europe and beyond, making it easy to discover new places or explore old favourites. Plan My Luxe collection of more than 9,000 hotels covers all bases, too. We've got everything from luxurious, all inclusive resorts to family-focused hotels and adults-only escapes, not to mention our exclusive flash-sale deals. Tempted? Each great value package includes your flights, accommodation, and a 23kg bag, plus we throw in free transfers on our beach and lake holidays. We pride ourselves on our ultimate flexibility which means you can book a holiday with total confidence. And did we mention that all our holidays are ATOL protected, too? We've got a fantastic programme of flying from airports all over the UK – often with multiple departures a day – so you can tailor those travel plans to suit you.
Contact info
United Kingdom
- planmyluxe.co.uk
4.9
Excellent
256 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Sam was very helpful
July 9, 2026
Unprompted review
Reply from Planmyluxe
Hello Gillian,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
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Danny was very helpful over the phone
Danny was very helpful over the phone
July 8, 2026
Unprompted review
Reply from Planmyluxe
Dear Zurab,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Always a great service given by the…
Always a great service given by the company. Sam made contact to check all is well with holiday-thank you.
July 8, 2026
Unprompted review
Reply from Planmyluxe
Dear Lynsey,
Thank you so much for your positive comments.Which will be passed on to Sam.
We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Luxe
Mark called me today with confirmation…
Mark called me today with confirmation of our upcoming holiday
He Went through everything we needed to know and I felt confident that if we had any issues I could easily contact him
Thankyou
July 7, 2026
Unprompted review
Reply from Planmyluxe
Dear Julie,
Thank you very much for your amazing feedback for Mark.We are thrilled that you were so impressed with his level of service.
Please do not forget that we are here and happy to help if you have any queries at all and We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Tour
well Mark was excited with the hhelp he…
well Mark was excited with the help he gave me for my holiday the service was 100 💯 p cent i be using your company again thank you Mark again
July 7, 2026
Unprompted review
Reply from Planmyluxe
Dear Bertie,
Thank you so much for your positive comments.Which will be passed on to Mark.
We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Luxe
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Tanny was most helpful with dealing my…
Tanny was most helpful with dealing my quiry . It was a pleasure doing business with him. My experience was on 7th July 2026. Hope to do business him again. Thank you for your hospitality.
July 7, 2026
Unprompted review
Reply from Planmyluxe
Dear Jasvir,
Thank you so much for your positive comments.Which will be passed on to Danny.
We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Luxe
Dany was very helpful regarding the…
Dany was very helpful regarding the payment plan.
July 7, 2026
Unprompted review
Reply from Planmyluxe
Dear Jeanna,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Danny was very helpful with the payment…
Danny was very helpful with the payment plan
July 7, 2026
Unprompted review
Reply from Planmyluxe
Dear Steven,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Danny was very helpful in terms of…
Danny was very helpful in terms of helping me with the payment plan for my holiday. I would thoroughly recommend using this company, I refuse to use anyone else when it comes to travelling!
July 7, 2026
Unprompted review
Reply from Planmyluxe
Dear Jinae,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
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Mark Gibson's and team was very good…
Mark Gibson's and team was very good and efficient and pleasant too
July 5, 2026
Unprompted review
Reply from Planmyluxe
Dear Ashwin,
Thank you so much for your positive comments.Which will be passed on to Mark.
We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Luxe
Dani very helpful and sorted the rest…
Dani very helpful and sorted the rest of the payment really smoothly
July 6, 2026
Unprompted review
Reply from Planmyluxe
Dear Alexandra,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Speaking to Mark very helpful and make…
Speaking to Mark very helpful and make our holiday pleasant 👌👍
July 6, 2026
Unprompted review
Reply from Planmyluxe
Dear Manjit,
Thank you so much for your positive comments.Which will be passed on to Mark.
We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Luxe
Reply from Planmyluxe
Dear Customer,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
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Had a curtesy call from Mark
Had a curtesy call from Mark
A week before my travel date
He checked that all my information was correct so very helpful .
July 5, 2026
Unprompted review
Reply from Planmyluxe
Dear Yvonne,
Thank you so much for your positive comments.Which will be passed on to Mark.
We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Luxe
Holidays
Sam gave me a courtesy call today to confirm the holiday which was great. At first we were sent to a hotel/bungalow which the reviews said were awful and not safe but Plan My Tour sorted it out and transferred us to another hotel
July 5, 2026
Unprompted review
Reply from Planmyluxe
Dear Glenda,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
The pick up from the airport and hotel…
The pick up from the airport and hotel in Barcelona was good
May 31, 2026
Unprompted review
Reply from Planmyluxe
Hello Francisca,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Very professional
Very professional, especially Marc. Looking forward for my holiday
July 5, 2026
Unprompted review
Reply from Planmyluxe
Dear Corina,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
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Mark was very helpful
Mark was very helpful through the process of booking the holiday very understanding and listened well.. Would recommend
July 4, 2026
Unprompted review
Reply from Planmyluxe
Dear Jordan,
Thank you so much for your positive comments.Which will be passed on to Mark.
We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Luxe
EMMA IS A CREDIT TO YOUR COMPANY.ith…
Absolutely pleased and satisfied with all you have done mark has been brilliant
But haven't had this opertunity to also highly rate EMMA! now Emma has been 110% up there with how and above and behond super helpful and reassuring with everything. 5star. Credit to company.
July 4, 2026
Unprompted review
Reply from Planmyluxe
Dear John,
Thank you very much for your amazing feedback for Emma.We are thrilled that you were so impressed with her level of service.
Please do not forget that we are here and happy to help if you have any queries at all and We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Luxe
Great service
July 4, 2026
Unprompted review
Reply from Planmyluxe
Dear Marilyn,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
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