I’ve purchased in the neighborhood of 2 dozen blueberry plants from various places over the years. This is hands down the best packaging I’ve seen to avoid shipping damage. Plants arrived looking... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was able to find specific cultivars that were not available or already sold out from my local nursery. The price point was comparable and it arrived right to my front door (with the soil still moist... See more
I've had a great experience with Plant Addicts. The plants arrived healthy, well-packaged, and exactly as described. Their selection is excellent, and the quality has been consistently good. As someo... See more
From start to finish, Plant Addicts is a great company, recommended to me by a plant-loving friend. The first time I ordered lilacs, I was astounded when the large boxes stood in my driveway, delivere... See more
Company details
- #6 of 21 best companies in Garden Center
- #4 of 13 best companies in Plant Nursery
About Plant Addicts
Written by the company
Plant Addicts is a small, family-owned business that strives to provide the highest quality plants, gardening products, and the best customer service to our customers. Our mission is to help you create the outdoor oasis of your dreams.
Free Best In Class Plant Warranty
Plant Addicts provides a free 1-year plant warranty to all bushes, trees, and perennials. Plant Addicts also provides a 30-day guarantee on all annuals and houseplants. So you can order with confidence that the plants you receive will be happy, healthy, and ready to thrive at your home!
Why Choose Plant Addicts?
-
Best in Class Plant Warranty & Guarantee
-
Family-Owned Business - Customer Service With A Personal Touch
-
Exclusive Plant Varieties You Can't Find Locally
-
Free Plant Care Advice
4,000+ Different Nursery Quality Plants Available
Contact info
United States
- (833) 577-0999
- info@plantaddicts.com
- plantaddicts.com
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 34% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The plant arrived before scheduled date…
The plant arrived before scheduled date and was in good shape except one branch was broken which did diminish the size of the plant
June 3, 2026
Plant Addicts does an amazing job with…
Plant Addicts does an amazing job with mail order plants. Their plants arrive robust and timely. They also have a wide selection.
May 8, 2026
Unprompted review
I was having a problem with my address…
I was having a problem with my address and they fixed the problem and I received my plants is wonderful condition would buy again. Thank you again
May 25, 2026
Unprompted review
Leaf spot
Plants arrived quickly and well packaged. Problem was one of the plants came with leaf spot in numerous leaves. I sent pictures of the diseased leaves attached via email to customer service within an hour of receipt requesting either a replacement plant or refund. I have not heard back from anyone except these emails requesting feedback or gardening tips.
June 6, 2026
Found what I was looking for
June 8, 2026
Plant Addicts are the best!
Plant Addicts has the healthiest plants I have ever bought, that’s includes through mail order and locally where we live.
They are packaged well and thrive the minute you plant them.
The customer service (Renzo)is the epitome of professionalism and the foundation of their business.
Quick to respond and receptive to the customers questions, issues and needs.
Their business name says it all.
They are the best!
June 8, 2026
Unprompted review
Very large size David Austin rose for…
Very large size David Austin rose for $75 and free shipping. It came blooming. I'm very happy with the size and the quality packaging. Great price! I will be a repeat buyer whenever you restock more David Austin roses.
June 1, 2026
plants were beautiful and healthy
plants were beautiful and healthy, very carefully packed, and delivered promptly. Amazing!
June 3, 2026
The Plants are grate
June 6, 2026
80th B'DAY PRESENT TO SELF! GREAT EXPERIENCE!
COULDN'T BE HAPPIER WITH MY EXPERIENCE WITH PLANT ADDICTS. THEY WENT OUT OF THEIR WAY TO MAKE SURE I WAS PLEASED WITH MY PURCHASE.
BETTY
June 8, 2026
Good Purchase.
Plants arrived in a timely manner, good quality, and good condition.
Plant addicts have varieties that you don’t always find in the local garden center.
June 1, 2026
Pearl of Perfume Mock Orange shrub
Plant arrived in timely and good condition. Am very excited to see it grow and thrive!
June 3, 2026
Purchased three2-gallon hydrangeas
Purchased three2-gallon hydrangeas, one was damaged very badly during transit. I contacted Plant Addicts the next day and provided pictures. Not only did they respond to my email very quickly, but also replaced the hydrangea. I can totally appreciate great customer service as I myself am also in customer service. Thank you!
May 29, 2026
Unprompted review
Very disappointed
1. Terrible packing. Plant was not secured to the pot. There is an oversized draw string bag around the pot and it is not doing anything to secure the plant. Root ball was sitting outside the pot when it was delivered.
2. Pot size- plant was sent in a 3 gallon pot. Root ball is so small, I could fit it in a quart size pot (I had to replant because root ball was literally sitting outside the pot). Seems like size gouging.
3. I gave 2 stars instead of 1, because plant was healthy. Now hopefully it will survive the trauma 🤞
Hope Plant addict team takes this review seriously and reassess their packaging as well as pot size. Wish I can post photos. I was traumatized looking at the condition of the plant.
May 31, 2026
Ordered a Rose
Ordered a Rose, it’s a good size and full of blooms and buds. Very happy with it.
June 2, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.