Plants Galore Reviews 

2,256
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the plants arrive in wonderful condition, featuring healthy foliage, secure packaging, and careful handling. Many people also appreciate the smooth online ordering process, friendly assistance, and overall efficient service provided. However, some customers also noted that deliveries could sometimes take longer than expected, often accompanied by communication delays regarding order tracking. A few reviewers additionally experienced unfortunate issues with damaged packaging or less than optimal plant health upon arrival. Despite these occasional drawbacks, buyers generally found the overall purchasing journey satisfactory, truly worthwhile and reliable.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting that items arrive quickly and in healthy... See more

Quality

Reviewers highlight positive aspects of quality, noting that purchases arrive in healthy condition,... See more

Delivery service

People report ambiguous experiences with delivery service, as many reviewers highlight fast arrival times,... See more

Service

Customers consistently note positive experiences with service, highlighting helpful drivers, prompt email... See more

Order

Consumers find order to be positive, highlighting that the process is very easy to complete online and that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered 2 patio olive trees 100cm tall. They arrived well packaged and in excellent condition. I’d been to a few garden centres prior and came away disappointed. But these are simply perfect , in fant... See more

Rated 5 out of 5 stars

Beautiful plants, very well packed, we are very happy. The plants were larger, cheaper and delivered faster the similar offers from other suppliers. It would have been nice to have slightly more... See more

Rated 5 out of 5 stars

Five Stars - Excellent Value & Quality I am absolutely thrilled with this beautiful tree! The price is completely unbeatable for the quality you get. On top of that, it arrived incredibly fast and wa... See more

Rated 5 out of 5 stars

It is Spring bank holiday Monday morning, I live near Plants Galore so am a frequent visitor. Today it excelled itself in being so gloriously stocked. Amelia, on the cash desk, was totally charmin... See more


Company details

  1. Garden Center

Information provided by various external sources

- Unbeatable Value - Due to the high volume that our nursery produces, not only are our products of the highest quality but our prices are extremely competitive. We stock a large range of Garden Centre products such as tools, gifts & plant care... In fact, everything you need to make your garden spectacular! - A Growing Family - The original plants nursery was founded on it's current site located in Roydon in 1935 by the Koert family. Over the years the produce has gradually adapted from Salad Crops to Pot Plants & the wholesale trade. Today, the retail nursery is open to the public & produces Shrubs, Bedding Plants and Hanging Baskets on a tremendous scale.

All About Plants Galore

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(2,256)

129 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

GREAT PLANTS

The most important thing was the plants I received and they were great - exceeded my expectations after a few disappointments with other online retailers. Website was easy to use and customer services were responsive when I asked them about delivery. I will definitely use them again.

August 6, 2025
Rated 5 out of 5 stars

Beautiful Hibiscus

Plants galore ordered in a new variety of hibiscus for
me, it arrived a week later in perfect condition with lots of flower buds, it’s doing very well and looking beautiful, thank you plants galore.

August 5, 2025
Rated 5 out of 5 stars

Wonderful Plants

I've had some brilliant plants from Plants Galore. Their website is packed full of plants to choose from. Quick delivery and very well packed. Good quality plants at a great price.

July 8, 2025
Rated 3 out of 5 stars

Fake picture…

The bougainvilea pyramid pictured on the web site was covered in flowers. The actual pyramid delivered had one small flower and luxurious green leaves.
Certainly not what was expected
Disappointed !!!

July 9, 2025
Rated 1 out of 5 stars

wish I could give zero

wish I could give zero, placed the order a week ago and requested express delivery, despite two emails and 40 minutes of calling all their various departments not one answer. I have requested cancellation and refund but I'm certain I will have to arrange a back charge via my bank

July 5, 2025
Unprompted review
Rated 5 out of 5 stars

Good prompt service & plants.

Looking for a specific rose, Plants Galore was the only place that had it in stock.
Delivery was prompt, much quicker than the time it said to allow. The rose was well packaged and in good, healthy condition.
It was also good value, compared with other websites. I would be happy to use them again.

June 12, 2025
Rated 5 out of 5 stars

The plans were a very good size and…

The plans were a very good size and very healthy. They were well packaged and arrived in good condition. The only negative thing I can say is that the dispatch time is longer than usual despite the carriage charges being higher than most companies. That said the plants themselves were cheaper than on other websites especially for the size so I would definitely recommend.

May 27, 2025
Rated 5 out of 5 stars

Stunning all the way

Stunning all the way from choice, ease of online ordering and the actual delivery and the plants. One of the best sites for gardening

June 3, 2025

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