Just had some double glazed sealed units replaced through the house that were stained and damaged due to wear and tear. Had called a number of local glaziers, most didn't have the decency to reply o... See more
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Review summary
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Brilliant place to find and buy plastic products to refurnish the outside of your house when required. Superb selection of available items to find a perfect match. Great service and prices, with fast... See more
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Visited the Cramlington branch today 16th September 2025. The manager D J gave us product advice and talked us through the kit we needed to fix our gutter problems. What a star!! 10/10 for customer... See more
Company replied
I searched almost everywhere to get a replacement 19" round steel inspection cover. Your plastic cover was perfect, will fit when the weather improves, there are 2 more that will also need replacin... See more
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Company details
Written by the company
With over 5,000 products in stock, The Plastic Centre is your go-to supplier for rainwater systems, underground drainage, fascias, soffits, cladding, decking, doors, windows, and more. Find trade-quality products at trade prices, backed by expert advice and fast, reliable service.
Contact info
664-652 Warwick Road, B11 2HJ, Birmingham, United Kingdom
- 0121 227 5093
- online@plasticcentre.co.uk
- plasticcentre.co.uk
4.3
Excellent
539 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 52% of negative reviews
Typically replies within 2 weeks
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It's been a complete nightmare
Well first off ordered on a Wednesday didn't arrive till the following Wednesday despite only being 4 miles away then when it arrives was thrown down out the front of my house when opened the next day found part of the order smashed it got replaced the following Friday very poor service in my honest opinion
May 21, 2026
Customer service how it should be
Fantastic experience with the Coventry branch. Called them as had been let down for soffits and fascia’s, had them the next day. Then realised 2 days later the fascia’s I ordered were too small and needed bigger ones, called and they swapped them the same day. Great customer experience from James.
June 1, 2026
Unprompted review
Really well priced
Really well priced , some of the facia arrived damaged, didnt realise until I went to use it, we got in contact with them about it ,.and a lovley lady on the phone had it all sorted to be delivered the following day , if the facia wasn't damaged I would have given 5 stars , so maybe a word with the delivery company about how easy it is to damage it !
May 16, 2026
Great advice as well
Nipped into the Tamworth branch for some bit. Great advice received as well.
No problem recommending them.
May 30, 2026
Unprompted review
Great and helpful bunch of guys.
May 15, 2026
Fair price for product and fast…
Fair price for product and fast delivery. Because no local supplier stocked the item is was good that the plastic centre had them. However I do feel the postage cost is excessive at fixed price £30 for two light and not huge items. I think I might have been cheaper driving from Edinburgh to collect in my EV.
Hey ho sometimes needs must
May 14, 2026
Absolutely Fantastic Customer Service &…
Absolutely Fantastic Customer Service & continuous updates of delivery - Lilly(Sales Administrator) is a credit to the company along with her manager. We would recommend this company to all.
Absolutely over the moon with the product & delivery driver are very courteous, polite & friendly.
Thank You
May 29, 2026
Unprompted review
Good service and quick delivery…
It was easy to find and order the guttering I needed on the website. Good price and reasonable delivery charge. Delivery was good and on time and arrived in good condition. Good sturdy guttering and replaced the existing guttering quite quickly. Would recommend the products and The Plastic Centre.
May 12, 2026
Doubly happy
I have made two purchases from The Plastic Centre over the past six months or so and each time have been very satisfied with the service from ordering to delivery. They were able to provide the product I needed to the correct specifications when other suppliers couldn't.
May 8, 2026
Top quality and including the staff
May 7, 2026
The plastic company have a great range…
The plastic company have a great range of products.We ordered
Green pvc for our summerhouse.It was on sale so we ordered and it came within a reasonable time.They only deliver to Scotland one day a week.We are delighted with the product and would definitely order again.thanks
March 28, 2026
Never received my order
Never received my order ! Scammers !
Made an order on 16/04/2016 now 14days later my order still haven’t arrived . I emailed multiple times getting ignored , calling them daily - nothing no reply . Scammed and frauds paid a lot for two plastic items and 15£ for delivery and nothing , never got my items .
AWFUL customer service ( not existing ) just don’t trust this website not worth the issues.
After 15 days waiting ( they charge us 15£ for delivery) Plastic Centre sent us two random wrong items , the parcel states 5£ delivery so they are overcharging for delivery , scamming and sending wrong items .
This is awful ! Never experienced anything like this . Liars and scammers !! This is just unbelievable
April 16, 2026
Unprompted review
Slow delivery and bad customer service
I ordered 2 small gutter parts and paid a lot for delivery (MORE THAN THE ACTUAL PARTS ARE WORTH) and it’s been 2 weeks and I still haven’t received the parts! They do not pick up the phone when you call them and also don’t send you a confirmation email after you order probably the worst customer service ever!
April 16, 2026
Initial delivery issues, but excellent resolution
Despite some delivery and damage issues, I am very impressed with how this company handles problems. They provided a significant partial refund quickly once the issue was explained. Would use them again knowing they stand by their service.
April 15, 2026
Unprompted review
Placed my order and straight after…
Placed my order and straight after realised that I ordered the wrong colour trims emailed them straight away which they replied saying don’t worry they changed the colour on my order and they would be dispatched tomorrow my order has turned up now with the wrong colour trims I emailed them to explain this but now they won’t reply to my emails avoid this company
April 16, 2026
Unprompted review
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