Just had some double glazed sealed units replaced through the house that were stained and damaged due to wear and tear. Had called a number of local glaziers, most didn't have the decency to reply o... See more
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Review summary
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Brilliant place to find and buy plastic products to refurnish the outside of your house when required. Superb selection of available items to find a perfect match. Great service and prices, with fast... See more
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Visited the Cramlington branch today 16th September 2025. The manager D J gave us product advice and talked us through the kit we needed to fix our gutter problems. What a star!! 10/10 for customer... See more
Company replied
I searched almost everywhere to get a replacement 19" round steel inspection cover. Your plastic cover was perfect, will fit when the weather improves, there are 2 more that will also need replacin... See more
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Company details
Written by the company
With over 5,000 products in stock, The Plastic Centre is your go-to supplier for rainwater systems, underground drainage, fascias, soffits, cladding, decking, doors, windows, and more. Find trade-quality products at trade prices, backed by expert advice and fast, reliable service.
Contact info
664-652 Warwick Road, B11 2HJ, Birmingham, United Kingdom
- 0121 227 5093
- online@plasticcentre.co.uk
- plasticcentre.co.uk
4.3
Excellent
541 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Placed my order and straight after…
Placed my order and straight after realised that I ordered the wrong colour trims emailed them straight away which they replied saying don’t worry they changed the colour on my order and they would be dispatched tomorrow my order has turned up now with the wrong colour trims I emailed them to explain this but now they won’t reply to my emails avoid this company
April 16, 2026
Unprompted review
No invoice was sent to me when goods…
No invoice was sent to me when goods were shipped. Phoned 10 times to try and speak to someone to get an invoice but no one picked up.
Emailed and then you sent one
April 20, 2026
I have not received my package it not…
I have not received my package it not been delivered yet to 4 church lane, Cricklade Wiltshire sn6 6ad
Incorrect delivery pipes instead of
The Plastic Centre. How would
Aquacel 9mm x 150mm Fascia Board 4 .2m
April 18, 2026
Supportive, friendly and flexible service
Supportive, friendly and flexible service. Jeet and Joe at the Plastics Centre were brilliant. As a novice ordering shower panels and trims, they were patient and gave me good advice. Delivery was on time and left in my safe place with images to support. When I asked questions online they responded immediately. I couldn't ask for more. Thank you.
April 10, 2026
The right product at the right price…
The right product at the right price and a quick delivery
April 17, 2026
Good price and delivery
April 16, 2026
Good quality product
Good quality product. I need to cap my 20 years old wooden fence. I used brown square down pipe cut into half along the length on a table saw with excellent results.
Delivery was on time as well. Good service all together.
April 15, 2026
Reply from The Plastic Centre
Hi Subhash,
Thanks for taking the time to leave a review. It’s great to hear the product worked so well for your fence project, sounds like a clever solution! We’re also pleased everything arrived on time and that you were happy with the overall service.
We really appreciate your feedback.
Kind regards,
Lily
Easy to order .
April 7, 2026
Reply from The Plastic Centre
Hi Steven,
Thanks for your review. We’re glad to hear you found the ordering process easy. We appreciate you taking the time to leave feedback!
Kind regards,
Lily
technical support and timely delivery.
April 2, 2026
Reply from The Plastic Centre
Hi John,
Thanks for your review. We’re really pleased to hear you were happy with the technical support and that your order arrived on time. We appreciate you taking the time to share your feedback.
Kind regards,
Lily
Reply from The Plastic Centre
Hi John,
Thanks for your review. We’re really glad to hear you found the ordering process easy and that your delivery arrived promptly. We appreciate you taking the time to share your feedback.
Kind regards,
Lily
The order was acknowledged immediately
The order was acknowledged immediately. I contracterd the firm regarding non-delivery of the items which I had ordered on Friday 10th April 2026 by e-mail which was answered promptly. The order was delivered about 1 hour later. I have ordered further items and I trust they will be delivered promptly
March 28, 2026
Reply from The Plastic Centre
Hi Alec,
Thanks for taking the time to leave a review. We’re really pleased we could get things sorted quickly for you once we were made aware of the delivery issue, and that everything arrived shortly after.
We appreciate your continued orders and will do our best to make sure your future deliveries are just as prompt.
Kind regards,
Lily
Reply from The Plastic Centre
Hi Antony,
Thanks for the great review. We’re really pleased to hear you were happy with the service and that your order arrived quickly. We appreciate you taking the time to share your feedback.
Kind regards,
Lily
Satisfied customer
I ordered some lengths of soffit, fascia and guttering along with the hardware to fit it all. It all arrived well packaged within a few days.
I am very pleased with the end result too..
March 27, 2026
Reply from The Plastic Centre
Hi Trev,
Thanks for taking the time to leave a review. We’re really pleased to hear everything arrived well packaged and on time, and even better that you’re happy with the finished result. That’s great to hear!
We really appreciate your feedback.
Kind regards,
Lily
Didn’t send full order as I didn’t…
Didn’t send full order as I didn’t receive the brackets I ordered along with the guttering
April 1, 2026
Reply from The Plastic Centre
Hi there,
Thanks for your feedback, and we’re sorry again for the inconvenience caused by the missing brackets in your order.
We’ve since been in touch and issued a refund for the brackets, as you had to source replacements elsewhere. We appreciate you bringing this to our attention and allowing us to resolve it for you.
Kind regards,
Lily
Reply from The Plastic Centre
Hi Philippe,
Thanks very much for your kind review. We’re really pleased to hear you were happy with the product and found us reliable — that means a lot to us.
We appreciate your feedback.
Kind regards,
Lily
Reply from The Plastic Centre
Hi Graham,
Thanks for the great review. We’re really pleased to hear you were happy with the service, communication, and speedy delivery, that’s exactly what we aim for!
We really appreciate your feedback.
Kind regards,
Lily
Reply from The Plastic Centre
Hi David,
Thanks for taking the time to leave a review. We’re really pleased to hear you found the ordering process easy, the price great, and that our team looked after you well — we really appreciate your feedback.
Kind regards,
Lily
Reply from The Plastic Centre
Hi Geoffrey,
Thank you for your review. We're really glad to hear you found exactly what you were looking for, that's always our goal!
We appreciate you taking the time to leave your feedback and hope to serve you again in the future.
Best regards,
Lily
The product was good
The product was good, the delivery was on time and the website was easy to negotiate
March 24, 2026
Reply from The Plastic Centre
Hi Martin,
Thanks so much for your kind review. We’re really pleased to hear you were happy with the product, that your delivery arrived on time, and that you found the website easy to navigate — that’s exactly the experience we aim to provide.
We really appreciate you taking the time to share your feedback and hope to see you again soon.
Best regards,
Lily
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