PlasticPlace.com Reviews 233

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and perfect fit for various needs. Many people highlight the exceptional customer service, describing the staff as helpful, responsive, and professional. The quick response times and the personalized attention received are frequently mentioned as key strengths, making interactions pleasant and efficient. Some people also felt that the products were not as thick as expected or that the sizing information was misleading, leading to issues with fit. A few other people also felt that the company's policies, such as restocking fees, were unclear or that their orders were incorrect.

What people talk about most

Product

People report positive experiences with product quality and selection. Customers consistently praise the... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the team's... See more

Response time

Reviewers mention positive feedback about response times. Customers frequently praise the prompt and timely... See more

Customer service

Consumers consistently report positive experiences with customer service. Many customers praise the... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality and durability of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Plasticplace has the best prices and they are FAIR. Their inventory is huge and I can always get what I need. Their customer service is excellent, truly helpful in a day and age where this is rarely t... See more

Rated 5 out of 5 stars

I'm allergic to chemical scents that are now being applied to so many plastic products. It has become impossible to purchase products locally that don't cause allergic reactions. The "scents" cling... See more

Rated 5 out of 5 stars

Michelle , understood my need and sent a sample bag for me to inspect. Once received I reached back out to Michelle and immediately I received a response. This type of customer service is what's mis... See more

Rated 5 out of 5 stars

Very helpful. I realized after I completed my purchase that the shipping address was incorrect. I did change it under my account, but needed to reply to the order confirmation email regarding that cha... See more


4.8

Excellent

TrustScore 5 out of 5

233 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I want to thank you for the prompt…

I want to thank you for the prompt service of trash bags.
I have tried several brands and none fit my 45 gallon cart. Most brands tell me to purchase 55 gal bags but the circumference was incorrect and I had to clip three edges in order for the bag to not fall through.
Thank you for advertising the correct dimensions needed for.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Delighted to have found this lifetime vendor

I have been using PlasticPlace for several years now. For me, it was being able to find bags sized for Simple Human trash cans. Such a better price, better bulk buy packaging, and a good quality bag. I'll be a PlasticPlace customer for as long as I am putting bags in trash cans.
:-)

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Hazel,

Hazel,

was great got back to me on my questions very fast. Resolved my issue and was a pleasure to work with.

January 26, 2026
Unprompted review
Rated 2 out of 5 stars

I have ordered two times from the…

I have ordered two times from the website plasticplace.com. and paid through shop.com. Both times I received an order confirmation for the item I ordered with an additional item that I did not order. The first time I ordered, I contacted them through e-mail and they said they would need to cancel the order then I could do a reorder for the item I wanted. The second time I received another notice that my order was confirmed and it showed that the order was correct. Not sure what the problem is with their system or it could be shop.com. As a result, I will not order directly from them as I found out I could order their products from Amazon who I trust.

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

I placed an order yesterday

I placed an order yesterday. I made an error in items needed. I e mailed the company. They responded this morning, corrected issue immediately. Great on spot service.

January 11, 2026
Unprompted review
Rated 1 out of 5 stars

The thickness of the bags divide by 2

Before I found this brand, I had used the other brand with a thickness of 0.69 mil.
At Plastic Place, I confidently placed a large order for my business totaling over $300, including bags of similar thickness and even a bit thicker at 0.7 mil.

When I received the order, I still had my old trash bags, so it couldn’t be my imagination, but even without that, you can definitely tell that PlasticPlace bags are A LOT thinner!
I don’t believe the other brand I used would state that its thickness is less than it actually is. But I have a lot of questions about the Plastic Place's honesty with the customers.
Of course, who would actually check that? It’s almost impossible.

Moreover, when I called them, I didn’t hear any explanation about that.
In addition, they offered to return it at my own expense, + a restocking fee.
When I asked what exactly “restocking fee” is, the manager couldn’t answer that either.
So for returning this huge order they want to charge me almost $70.
Just be careful

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

Trash bags that don't make me sick. Yay!

I'm allergic to chemical scents that are now being applied to so many plastic products. It has become impossible to purchase products locally that don't cause allergic reactions. The "scents" cling to everything, much like cigarette smoke. Today I received my first order from PlasticPlace.com, trashbags, and I am thrilled that they don't reek of chemical scents, polluting my home and causing health issues. I really appreciate it.

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

We have been using your product since 2019

We have been using your product since 2019 and find them to be what we expect at keeping our city provide garbage can clean. The 100 count last us 2 years for our weekly pickups. We will continue to use them.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Needed box trash bags

just needed them to know I had not heard from them in 6 months or so , and I was a regular customer. I didNOT ask for lower price, in case they think that .
i just couldn't remember this company's name to order more from them from my email list , so I used search engine for non- fragrant kitchen trash can trash bags . So I am purchasing my order today 12/30/2025 . There are only my husband and me and we don't acquire more than 3 or 4 trash bags a week so .i only wanted to order 1 box.

December 30, 2025
Unprompted review

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