PLATINUM Pet Food & Care Ltd Reviews 

504
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 302 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently report their pets eagerly finish every meal, loving the taste. Many highlight the high quality of ingredients and significant meat content, linking it to improved health benefits like shinier coats, increased energy, and better digestion. People also appreciate the food's pleasant smell, often comparing it to human-grade meals, and commend the easy ordering process with fast delivery. However, some customers noted an unpleasant smell for humans and felt portion sizes were smaller or less filling. Additionally, a few reviewers reported their pets experienced digestive issues like increased wind, looser stools, or upset stomachs.

What people talk about most

Product

Customers consistently note positive experiences with product, praising its good quality and high meat... See more

Quality

Users describe positive interactions with quality, consistently praising the high quality of the food and... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency, with many... See more

Order

Consumers find the ordering process to be positive, highlighting its simplicity and ease of use, with many... See more

Service

Customers had positive experiences with service, often highlighting its efficiency and promptness. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently received this dog food as a product test, and I’m so glad I did! My dog absolutely loves it—he finishes every bowl without hesitation. Not only does it seem delicious to him, but I’ve a... See more

Rated 5 out of 5 stars

We received this as part of a trial from TRND. Normally dubious about swapping food brands as our dog can suffer from an upset tummy easily, however, this transition was a breeze! Our working spaniel... See more

Rated 5 out of 5 stars

Received a sample of the wet food in chicken and also Duck and Turkey. Having a fussy Cockapoo, I didn't expect him to eat the food I'm pleasantly surprised to say that he devours both flavours. This... See more

Rated 5 out of 5 stars

I received the Platinum Wet dog Food sample as part of a project and was keen to see if my cocker spaniel was keen as I usually feed her dry dog food. I was impressed by the meatiness and when I chopp... See more


Company details

  1. Pet Store

Written by the company

Get to know our dry and wet food for dogs and cats on a par with human food in the PLATINUM online shop. Dog food prepared with Fleischsaftgarung (FSG) and cat food from the Freshmeatdryer are a grat combination of high fresh meat content and a unique preparation method. Just give it a try - your best friend will certainly love it!


Contact info

4.8

Excellent

TrustScore 5 out of 5

504 reviews

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No recent history of asking for reviews

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4.8

All reviews

(504)

288 reviews in the last 12 months

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Rated 5 out of 5 stars

My dog enjoyed his food so much

My dog really enjoyed his food he was so excited when I served it to him he really wnjoy3d every mouthful hes a happy bouncy dog and im happt he enjoyed food that is good for him

September 12, 2025
Unprompted review
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Rated 4 out of 5 stars

Kibble

Can’t get him to eat it on its own but mixed with wet food he will eat it. Prefer not to give him chicken but he doesn’t seem to be reacting to it like he has in the past (itchy skin). Stomach isn’t too great but it’s early days

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

Top quality food.

I tried this product for free as part of a trnd project. My dogs seemed to really enjoy it and leave empty bowls. They seemed to like it with or without wet food as well and were always happy to "snack " on some during the day away from meal times. These are also the right size to use as treats or training nibbles.

September 18, 2025
Unprompted review
Rated 4 out of 5 stars

Pup loves the taste

Got to test Platinum wet food as a complimentary sample, so the review is very honest. My lab pup, who is only over 4 months loved Platinum so much that the bowl was empty every time after I mixed it with his kibble. Unfortunately, as the sample I received is for an adult dog and he's still a baby it is probably to rich for him amd he started having very runny poos. I had to stop Platinum for couple of days amd gave it another try. Again, same happened. I have decided to wait some time and try again when he's a bit older as the use by date is quite long. Hopefully next try will be lucky as I can say even now he just loved the taste of Platinum. On top of everything it's 80% meat content, so it's amazing and it smells lovely too.

September 18, 2025
Unprompted review
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Rated 5 out of 5 stars

Recommend this!

Received these free samples of wet dog food. My dog enjoys his food mealtime, so I can’t honestly say he prefers this food! From my point of view , I do like the carton packaging. On opening the food is surrounded by jelly, which makes it great to mix with his dry food. It smells rather nice too! I have noticed his 💩 is more solid , and a lot easier to pick up.

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

Highly quality dog food

I received this dry dog food as a product test for an honest review
My dog has been eating it for 2 weeks and in that time has finished every bowl, she not only enjoys it but her coat is looking shiny and has less wind so it’s easier on her digestive system, she is full of energy and very happy. I highly recommend and will definitely continue with it

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing, works really well and my dog loves it would highly recommend to anyone

September 17, 2025
Unprompted review
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Rated 5 out of 5 stars

Happy dog

As soon as i opened the bag of dry kibble my dog was there sniffing away trying to get into the bag! He absolutely loves this food. His bowl is empty everytime. You dont have to transition your dog over on this food just give it to them straightaway which is great. It really is a high quality food and comes in several flavours. Even though he needs less of this brand than his usual he is still a happy boy so I definitely recommend this food. Im sure he also loves the different shape of this kibble compared to the round shape of his usual food.

September 1, 2025
Unprompted review
Rated 4 out of 5 stars

Very good quality dog food

I was given a sample of this dog food by TRND UK to product test, and I wasn't disappointed (neither were my two dogs).

The food looks good and smells good (70% meat), and my dogs clearly enjoyed eating it (no food left after each helping).

Platinum use a new cooking method which obviously works and helps the food to keep it's flavour and great texture.

Additionally, it isn't tested on animals and has no pollutants.

It's a great complete dog food that obviously (to me), gives my dogs everything they need.

The only problem for me is that I don't think it's that affordable for me although it is worth the money, so I would definitely recommend it.

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality and my dog loves it

Complimentary sample tried for an honest review. This pet food is of excellent quality. I have tried two different meat variant pouches and both contained over 80% in real meat and the rest of the ingredients was all good stuff. The pouches are really full and easy to get into and my dog absolutely loved them, which was great as she is a really fussy eater. She also has a sensitive tummy but these foods didn't upset her in any way. I will definitely be looking at the Platinum foods further going forward

September 17, 2025
Unprompted review
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Rated 5 out of 5 stars

Impressed!

This food has been a hit in our home! My dog loves it, gets excited for mealtimes, eats it all up every time and thoroughly enjoys it, wagging her tail and looking for more! The food smells good, I liked the sealable bag it came in, which helps to keep it fresh and my dog is fit and healthy and seems very happy, and adapted to this food straight away.

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

I started feeding my dog PLATINUM a little while ago after hearing good things about it, and I have to say the difference has been really noticeable. From the very first meal, he took to it straight away – usually, he’s a bit fussy with kibble, but this he eats enthusiastically and finishes every time. The food itself looks and smells much fresher than many other dry foods we’ve tried, which instantly gave me more confidence in the quality.

One of the biggest changes I’ve seen is in his coat – it’s looking shinier, softer, and generally healthier. Friends and family have even commented on how good he looks. His energy levels also seem steadier; he’s more playful on walks but also settles nicely at home without seeming restless. Digestion-wise, things are much improved too: his stools are more consistent, and there’s far less tummy upset than before.

I also really appreciate that PLATINUM focuses on natural, high-quality ingredients rather than fillers. It feels reassuring to know I’m giving him something that’s not just tasty for him, but genuinely good for his health and wellbeing.

Overall, I’m really pleased with the switch to PLATINUM. It’s been a positive experience all round, and I’d happily recommend it to other dog owners who want a food that combines quality, taste, and visible results in their pup’s health.

September 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Fantastic

This is the only food that my dog will eat now 😀 he turns his nose up at any other food. I will be requiring more.

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Really good

Really good, quality food. My dog absolutely loved it. Great nutrients and ingredients. Great easy to use and store packaging.

September 16, 2025
Unprompted review

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