Bought and supported them via Appsumo in 2021. They sold us a lifetime deal for $299. Worked fine until recently when they have changed our paid plan to a free one with limited credits which ran out a... See more
Play.ht
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See what reviewers are saying
A rip off really. They woo you in with $19 trial then aggressively pursue their precious $39 a month, which is away too much for a basic subscription for a voice cloning that's all buggy and often tak... See more
I'm a new client of Play.ht and had some real-time questions. Within my dashboard is a chat icon. Seconds after pressing it, Iram contacted me, and moments later, all my questions had been answered.... See more
Purchased a lifetime deal. They all of a sudden stopped renewing my credits and haven't responded to my support requests. I followed up with AppSumo and got this response: "We’ve reached out... See more
Company details
Written by the company
Play.ht uses the best-in-class AI voices to help users create voiceovers, audio articles, and podcasts from text and helps them embed and distribute the audio content.
Contact info
Playht, Inc. 800 West El Camino Real Suite 180 Mountain View, 94040, San Francisco, United States
- support@play.ht
- play.ht
Fast reply great service
Fast reply great service, best app , up to the top with realistic voices with emotions
Since I signed in as a new subscriber…
Since I signed in as a new subscriber less than a week ago, I have obtained advice from three different technical experts, who advised me as I learned the ropes. All friendly and efficient.
We got our 70% refund
We got our 70% refund, the company is decent.
Iram was very helpful
Iram was very helpful. Solved my problem and got me a refund fast. Great product and service.
Very good voice quality
I mainly used text-to-speech in Mandarine Chinese, very happy with the voice quality.
Yet another dodgy subscription model - beware
Well I did their free trial, but in the process questioned about billing as I want to make a months one time purchase. Their chat box popped up and it gave me false info saying I could make such a purchase, then with further questioning it lied as you had to sign up for a monthly renewal then cancel - We all know how bad that can be. I copied the Trust pilot 1 star reviews to him showing how bad this system is to owner and he slammed the door in my face. OBTW they dont accept Paypal - well we would have too much control. Ive had bad experience with billing in these subscription models. Credit cards wont cancel once you have ticked the auto renewal box. The seller has to cancel at his end. So thats my take and I wont be playing that dirty game
OBTW while testing I found it very slow - a short sentence, 11 words 57 chars 5 secs took about that much to generate the audio file - so if you had a page or 250 words that might be 1/2 minute, then you got editing etc, this might be poor productivity - maybe one of those human dictation sites send in your text for an actor to read and get an audio file back - might be more time/cost effective - and its pay as you go
The ease of use and quality of voices…
The ease of use and quality of voices was amazing
Great and fast support
Clear 1 star rating
Clear 1 star rating. I have made a lifetime deal with Appsumo, they don´t comply I got all services cancelled, they never respond neither on mails and chats, the support is simply not existing.
Keep your hands away from them, there are more reliable players around and with a better service.
Great
This app helped a lot with creating ai voices for a project I was doing!
THE BEST SOFTWARE EVER
THE BEST SOFTWARE EVER! really! I used it for a passion project, and after found the right sample everything left was really really easy.
Congrats guys!
They have a very good site and…
They have a very good site and excellent support
Loved the voice cloning feature!
Quick and Responsive Customer Service with Great AI Audio
Quick and Responsive, Customer service with clear communication for the product and services, Great Platform for Audio AI, Cloning for Content Creation, Highly Recommended!
The willingness to help me.
The willingness to help customers is awesome!
This one spanks them all!
After trying several other products and almost giving up on my project idea, I stumbled across these guys. 90% of the people out there are just repackaging AWS. And that is great if you have that level of project. I still use them for smaller things. But for larger projects this spanks all the others I have tried.
The main feature that won me over was their voice cloning. And that was just their 1.0 product. Then the 2.0 product came out and they made the awesomeness even more awesome. It's only in beta at the moment of writing this. But I have already switched to using it exclusively.
I am on their unlimited plan and it has already paid its self back a few times over. Their support is super friendly. Everything about these guys is quality and awesomeness!
An amazing (but not unexpected) uptick…
An amazing (but not unexpected) uptick in the quality of the voices from the free version to premium. Excellent service, too. Quick and solved the problem.
I had a banking problem due to my bank…
I had a banking problem due to my bank requiring extra authentication so I couldn't buy a subscription. I got in touch with their chat support and I was up and running within minutes.
Only just started and although certain…
Only just started and although certain elements could be improved, the support offered is awesome. Super exciting software and really attentive support. Thanks, Iram & Farouk 😉
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