Playit Reviews 142

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its exceptional utility, convenience, and immediate readiness for use. Many highlight the intuitive user interface, making it easy to set up and manage various servers, particularly for games like Minecraft. The pricing is frequently mentioned as incredibly reasonable and offering excellent value for money, especially when compared to alternative hosting solutions. People appreciate the stability and reliability of the service, noting its effectiveness for port tunneling without needing complex technical knowledge or port forwarding. However, some customers also noted occasional issues with the service not working as expected, particularly after a UI redesign, which led to difficulties for some users. A few reviewers mentioned that the service sometimes requires bypassing router firewalls, which might be challenging for less technical users. Additionally, some users experienced connection throttling, leading to disconnects and lag, while others reported that free users lost access to certain TCP and UDP tunnels.

What people talk about most

Service

Reviewers mention positive feedback about the service. Many customers describe it as an incredible and great... See more

User experience

People report positive experiences with user experience. Many reviewers praise the intuitive user interface,... See more

Technology

Users describe positive interactions with technology, praising its ability to simplify server hosting by... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight the affordability,... See more

Value for money

Clients share positive opinions on value for money. Many reviewers highlight the incredibly affordable... See more

Application

Reviewers highlight positive aspects of the app, praising its utility for hosting various applications,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been using for years. Recently started paying for premium and have had no issues. The ability to port forward games like Minecraft and Factorio when my ISP uses CG-NAT is legendary. Sadly, people h... See more

Rated 5 out of 5 stars

afte using premium for almost 1 years, it was a worth 3$ per month, even water bottles cost 4$ in us these days... for just 3$ i can host my minecraft server + geyser + voicehcat + vote site with ease... See more

Rated 5 out of 5 stars

Playit.gg is absolutely spectacular: incredibly useful, super convenient, and instantly ready to use. I've been using it for months now, everything works immediately, and the user interface is so intu... See more

Rated 5 out of 5 stars

Been using for years. Recently started paying for premium and have had no issues best utility for the price. The ability to port forward games like Minecraft, ark, factorial, palworld etc when my IS... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

142 reviews

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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Easy to use service

Was having issues with port forwarding my server because of my ISP and playit came in clutch with a solution that took less than 5 minutes to get working with my modded minecraft server.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

An amazing way to secure your network without compromise

This service is amazing. It allows me to host servers for my friends, and their friends, without having to expose my own network and open ports! I run this client directly to my game server, which has each individual game in a docker container. It's phenomenal and adds minimal latency. Some reviewers are giving it a poor review because they had to change the free tier due to abuse, and I don't think that's fair to them.

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Useful, Intuitive, Safe

Very good software, helped me run a public Minecraft server without everyone knowing where I live. The man behind this is a great guy, putting tons of effort into this project.

June 1, 2025
Unprompted review
Rated 3 out of 5 stars

incosistant

works decently well, but connections are very heavily throtlled for some users causing alot of disconnects and lag. sometimes up to 1 minute of desync (cant test more because of disconnects beyond that point)
occurs only with server to user connection.

December 22, 2025
Unprompted review
Rated 1 out of 5 stars

Now sucks

They made everything but the one you dont need premium

December 22, 2025
Unprompted review
Playit logo

Reply from Playit

Minecraft Java, Minecraft Bedrock, Terraria, and any UDP only based service is still available in the free tier. We limited TCP based service due to people violating our terms of service and making malicious services public.

I am working to add more protections to provide more games to the free tier. This entire company still only has one dev (myself) so it will take time before the particular game you'd like to make public might be available again on our free tier.

Rated 2 out of 5 stars

Once good.

Once good.
Sadly it's not possible anymore to host more than 4 UDP ports for free. That's why I can't host my Arma 3 server for friends anymore. Guess it's time for hamachi again

December 20, 2025
Unprompted review
Rated 1 out of 5 stars

custom domains are paid...

August 20, 2025
Unprompted review
Playit logo

Reply from Playit

Come on, this isn't a fair review. Paid services allow the service to exist and offer such a generous free tier. It's $1/month or $6/year for a custom domain.

Rated 5 out of 5 stars

INCREDIBLE, USE IT

I was testing out a minecraft server just to check out some stuff, and i saw about playit and tested it, and OH MY GOD THIS IS INCREDIBLE, it works FLAWLESSLY and i had ZERO issue, and it doesn't require port forwarding AT ALL
I'd give it 6 or more stars if i could.

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

Super

Super, Playit allows me to make a game server that is running on my PC and share with the public without leaking my IP. Its safe and secure and mainly its free. Thank you so much :)

July 8, 2025
Unprompted review
Rated 3 out of 5 stars

The good and the bad.

I’ve been using Playit.gg for a while, and while the actual tunneling service works fine, the way the team handles feedback and differing viewpoints is seriously unprofessional.

I brought up a fair and respectful concern: why does Pride Month get full platform support (logo changes, public announcements), while there’s no mention ever of Black History Month, Indigenous causes, Asian heritage, or any other awareness month? I wasn’t being hateful I was pointing out the inconsistency.

Instead of a real discussion, Patrick the owner behind Playit told me to “be gone.” Then, to make it worse, he made a public thread in the Discord aimed at shaming me and rallying others to dogpile. That’s not community leadership that’s targeted hostility against someone raising a valid point.

If you’re okay with selective activism, performative inclusivity, and a team that attacks users instead of engaging them, then sure use Playit. But don’t expect professionalism or respect if you challenge the status quo, even politely. This is not hate. This is critiqu and critique is part of healthy dialogue, especially when you’re calling out inconsistency.

And no. I don’t want a refund. You earned that. I supported Playit because I believed in what you were building. This was never about money lol it was about principle. Acting like the refund offer means something just misses the point entirely.

Update to my review:
After further interaction, I was disappointed to see Playit.gg's representative, Patrick, clearly picking sides during discussions around important social topics. When asked about support for Men's Mental Health Month, the question was ignored while Pride Month received full promotional focus. But yeah im the bad guy Pat! Go back to — 6/9/25, 1:26 PM in general chat and youll see for yourself.

June 1, 2025
Unprompted review
Playit logo

Reply from Playit

For people who are concerned and want context: https://discord.com/channels/686968015715172423/1379213206790209669

Rated 5 out of 5 stars

Considerably the best game-proxy service ever.

I have a dad who is paranoid of the internet. All the new articles about hackers, exploits & malware have created this view of his where exposing anything to the outside internet is dangerous. A bit annoying for an IT student like me with passions to explore the world of servers and hosting.

I wanted to host a minecraft server for my friends, just to find online that you had to open port 25565... Yeah that won't happen with my dad. I looked online for ages trying to find solutions to this problem which didn't significantly decrease my servers connection/performance, and then I found playit.gg.

The website was very inviting, giving a good summary of it's functions. I signed up, created an agent, installed the docker image on my proxmox server, created a tunnel and just like that I already had access to my Minecraft server outside my home network.

Since I also have my own domain/website, I decided I wanted to pay the $3 dollars a month to use a custom external domain. Just so you know, game proxy servers cost tens to hundreds of dollars if you just look up "game proxy server"!

I now have, for a measly 3 dollars a month, my Minecraft server (and the ability to add a LOT more servers too!) online and public, with my home-IP hidden by the proxy, and a custom domain linking to my server!

There are no other words for the single man who created this project then a legend. Not just creating the entire setup, but also allowing free users to use proxy's to publish & protect their servers!

May 26, 2025
Unprompted review
Rated 1 out of 5 stars

Doesn't work for very specific people, zero documentation about the issue

Every time I try to join my friend's minecraft server, which runs through playit.gg, I am met with the error message [connection timed out: no further information], and am entirely unable to join the server, despite it being visible on server checking websites and even being playable for other people.

And what makes it stranger? When I apply a change to my router's firewall settings, for a short window, I am temporarily able to connect to the server. How or why this works I have no clue, but it simply does.

However, it is not exactly exemplary when your service only works by bypassing your router's firewall, which less technical users wouldn't be able to do, or want to do at all.

But if it (kind of) works, then why the 1 star review?

Well, when you go onto their website to find a fix for their issue, you find nothing. At least, nothing useful. There are several people with the same / a similar issue… Who have gotten zero replies. And the one person who did get a reply? Well, the solution there (updating your DNS) simply didn't work.

With a service that only works for some people, and has an issue that prevents the other people from joining (myself included), with zero documentation on how to fix the issue, I cannot in good faith give this service anything other than one star until this issue is fixed.

May 17, 2025
Unprompted review
Playit logo

Reply from Playit

Please recognize you’re utilizing a free service built and run by one person (myself). It sounds like your router or firewall is blocking access to your friend’s server which is using playit.gg. Some of our free IPs are on lists that people use to block network traffic. There isn’t much we can do. I’m not aware of our premium IPs being on block lists. It sounds like you’ve had some success unblocking the IP. If you’re stuck in the free tier I recommend you figure out how to stop blocking your traffic to our IP.

Rated 5 out of 5 stars

Happy customer

I used it for Minecraft servers, its working fine for me, i upgraded it to Premium and its still working fine all these months so here's a 5 star review, its affordable too (although the dedicated IPs are a bit mo expensive but still a very good service). Keep it up!

May 8, 2025
Unprompted review

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