I was charged 7€ from this site, I told them that the charge was unauthorized and asked to cancel the subscription. But they didn't return it to me.
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See what reviewers are saying
I was assisted by Ahlby and quickly resolve my issue. I am very thankful for understanding and taking actions on my concerns. You are very much appreciated. God bless!
I have the best experience with Kurt, he was polite and very empathic with my process and I got a really great experience with him. For those who use pleasepens I hope they have a great experience lik... See more
Actually, I thought of this as scam since I've never heard of this company before but membership all of a sudden? Well, anyways thanks.
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Imani help me resolve my issue very…
Imani help me resolve my issue very quickly … good service and prompt and excellent customer service
Very responsive customer service from Marshall
Very responsive customer service from these guys, in particular Marshall, in truth exceeding my expectations.
Escalation team in touch
The Escalation team is in touch and helping to resolve the issue.
Good service
This shop has a good service since they immediately address the issue regarding your order. They are willing to assist you as soon as possible to resolve your concerns especially Ms. Carmen from escalation team.
Actually
Actually, I thought of this as scam since I've never heard of this company before but membership all of a sudden? Well, anyways thanks.
Issue resolved
Paula was helpful as a good customer…
Paula was helpful as a good customer service representative.
Extorting people into writing 4-5 star…
Extorting people into writing 4-5 star reviews so they would issue a refund, which actually violates consumer protection and possibly the Trustpilot policies.
Shame on you.
Kindly assist with the Issue Addressed
Kindly assist with the Issue Addressed. Anticipating for a prompt response. Thanks!
Always Know That When You Want Help Go To Livechat
I like that I Got What I wanted and You have Good Service in livechat And I would like to have my refund thank you
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