pleesecakes.com Reviews 86

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

What a bump! Purchased Pleesecake Double Chocolate tub - was basically just a tub of cheap soft chocolate ice cream that looked like something my cat left in his litter box. How this is described as ‘... See more

Rated 1 out of 5 stars

Appalling customer service. Despite reaching out on several platforms for help I’ve had no response from Pleese and still haven’t received my order from weeks ago. Royal Mail tracking says I refused t... See more

Rated 1 out of 5 stars

So disappointed. My order didn’t arrive. Had dhl delivery notice saying it was in their warehouse. Well frozen cheesecakes won’t survive that surely. I never did receive it!!!!!! My celebration won... See more

Rated 5 out of 5 stars

Ordered the Christmas selection and they are gorgeous. The festive flavours were subtle enough to add to the underlying yummy taste rather than overpower them. Delivered in packaging that means they... See more

Company details

  1. Bakery

Written by the company

Pleesecakes Wholesale Ltd is a dessert company like no other. Founded in early 2017, by painter-decorator Joe Moruzzi, turned cheesecake connoisseur, who is building an empire on the much loved dessert. Pleesecakes is a young, honest and passionate brand with a big voice. We like to ensure that we are heard in all realms ensuring that boundaries are pushed whilst creating disruption. We are encouraging ‘the cheesecake movement’ through our brand. This being the development of personality and innovation to the current dessert sector and bringing it into the modern, evolving world. Our products are instantly recognisable through their quality, quirkiness and ability to keep up with current trends to create an experience for our consumers like no other. #pleesecakesnotcheesecakes


Contact info

1.8

Poor

TrustScore 2 out of 5

86 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Gorgeous!

Gorgeous. Well packed, quick delivery (shame about using DHL, would prefer DPD). Would also like more flavours so I can buy more!

May 2, 2022
Rated 3 out of 5 stars

Courier issues

Unfortunately my experience wasn’t great although the produce is good quality.
DHL delayed delivery so although ordered on 25/3 didn’t get my order until 8/4!
Missed a family dinner. Very disappointed.

April 14, 2022
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Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Thank you so much to Emily who replaced an order following an issue with the delivery thanks to DHL!!
I can’t rate the freezecakes though as they were a birthday gift but I’ve heard they were devine.

April 5, 2022
Rated 5 out of 5 stars

Really good service

Really good service. Needed to adjust my order and they got back to me the same day. Can't wait for my order to arrive.

March 30, 2022
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Rated 5 out of 5 stars

Full 5 Stars

The whole pleesecakes experience was superb! The taste insane. We will definitely be ordering again!

March 21, 2022
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Rated 5 out of 5 stars

Ordered for my sons birthday

Ordered for my sons birthday, liked that you are able to pick a specific delivery date. Haven’t actually got to try them personally but they look fantastic and he says they are really good. Hopefully will receive some for my birthday 😜

March 13, 2022
Rated 3 out of 5 stars

The cakes arrived late and partially…

The cakes arrived late and partially defrosted and soft. The cheesecakes were fairly average in flavour and texture but the chuffed were good

February 18, 2022
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Reply from pleesecakes.com

Hi April,
We're really sorry to hear that you've had an unsatisfactory experience. Please feel free to email us and a member of staff will look into the matter
Thanks

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