Pleinoutlet Reviews 242

Hello, I'm in the same situation as many buyers. For over three months, the store's staff has been displaying a message that the goods have been detained at the Customs Office. I see this is becoming... See more

I Ordered a 3k leather jacket for my girlfriend 2 months ago and the UPS customs is holding the jacket due for not paid taxes in the US by Philipp Plein. Customer Service keeps telling to wait. I chec... See more

I placed two orders on pleinoutlet.com. Both items were returned using the official DHL return labels because the size information on the website was incorrect and did not match the actual p... See more

Ordered trainers for a Christmas present they arrived fine but were too small. I ordered the correct size and returned the others. The returned trainers were received into their warehouse on 28.11.25... See more

Ordered a coat with a RRP of £1600 reduced to £338. I then decided to look at the reviews on here after it was too late, this was a big mistake. After reading all the negative reviews I thought I had... See more

I received my online order in 5 days, it was delivered in 6 days from USA to Switzerland. The item and the size was correct. Delivery service via FedEx was great. I have nothing to complain on and wan... See more

I ordered a pair of sneakers and they arrived in 11 days. Placed the order on 28'th of November and it arrived on 9'th of December (shipping updates from the delivery company included). Box was in goo... See more

I recently ordered a pair of sneakers and a leather jacket from Plein Outlet, and everything worked well.

All good nothing to complain, order arrived on time .

Before many years it was my lovely brand and It's such a shame to have to deal with terrible service, delivery, and returns for the second time due to poor product quality and return processing. I've... See more

Stay away from this site. All their jackets and coats are way oversized and they don't bother to mention it. The models appearing in the pictures are wearing wrong sizes as well.. If you decided to re... See more

I ordered from them on 18-11-2025, paid by card and received confirmation. I have not received my paid order yet. I have written to them by email many times, without a response from them. I have als... See more

I ordered an item since August and till now in October the item has not been delivered. The UPS tracking code I was sent had its last update in August with no estimated delivery date. I keep contactin... See more

The t-shirt i've ordered turned up too big so I had to return it back for refund. It was delivered to their warehouse on 5th of June and three weeks later I am still waiting for refund. Unfortunately... See more

U.S.A CUSTOMERS! DO NOT PURCHASE FROM THIS WEBSITE. NO CUSTOMER CARE TO RESPOND TO INQUIRIES, NO GOOD PHONE NUMBER TO CONTACT THEM. NO RESPONSE TO EMAILS. EVERY PHONE NUMBER JUST RINGS AND RINGS ONLY.... See more

I returned a pair of shoes that cost me over 2k kronor and they haven’t paid me back! And one of the orders didn’t even show up but I got a mail that it has been delivered WTF?! No one answers their... See more

These guys rip you off on their returns. The customer phone number never answers. The email requests they never answer back. dont buy anything from this site i ordered a shirt it took a month to get... See more

Basically I got problem same as another people from July until November 2025 waiting for my parcel. i order per a jeans around 4 months ago and still stock in ups wear house in USA . I emailed Philip... See more

ordered december till now nothing. no customer service no phone no email reply nothing.Throwing 2.5k$ at this scammers.

No one answered the email! I can't believe that this is such a well-known brand and that they are not responding ! My sweater was sent exactly one month after ordering! And I really love it ! If you... See more

I ordered a pair of shoes in October 2nd. Received a wrong one and returned it. Waited till now for the correct one, with 50+ mails and now I received the new one, which are still not the same as my o... See more

Avoid. Last two orders came with an item missing. Emails remain unanswered and the phone number on website is not reachable.

I ordered a gift for Christmas, I only received the invoice but nothing after that, I sent emails and tried to contact them no answer! Worst brand to deal with! They ARE BIG SCAMMERS. DO NOT RECOM... See more

This company has serious customer service issues, and potential customers should be aware before placing an order. I have attempted to contact them multiple times through every possible cha... See more

30/11/2025 I order my item never arrived .phone they do not answer email they do not answer . My 384 euro is gone 😥what to do I do not know . Update !!!So today 13/1/26 they answer they will do me a... See more

I placed an order on Nov 11th. Up today January 4th I haven’t received the item. I sent them two complaints . No answer. Avoid purchasing at all prices

After 1 month from the date I made my order they sent me an email that they made a mistake and the product I ordered was out of stock. So I have been waiting for a refund for 15 days now.

I placed an order on Nov 25 and up to now January 16th 2026 is still being processed. They don’t reply either to my messages nor on the phone

Very unprofessional site they steal money from people never got a refund my boyfriend pay 300€ for shoes he returned them and never recive back money also there costumer service horrible

I am still waiting for a refund and it’s been more than one month they received the item,do not buy from them

Avoid this company like the plague! You won't get a refund if decide to return the item. All messages will be ignored as well.

It’s a scam , i ordered something and i never got it and neither the money . Don’t use it , i already contacted the action fraud to close it .

I ordered shoes they send me wrong size. I them back shoes and 3months im wait fór money nobody answer me they scamming peoples. Dont order from this site !!!!!!!!

Item hasnt shipped in over three weeks. You get the same crap email when you contact the by email. If you call the number you have a guy that lies to you the whole time. Its a fraudelent website.

Don’t order anyrhing from this brand(from personal experience) I was order smaller size which they send it to me after 14 days and I could not refund cause an automatic reply said refundable only fo... See more

Had a G.O.A.T. Statfire black watch and a Plein Sports watch, rated with water resistance of 5atm or 50m. The GOAT starfire stopped working after I cleaned the wristband and the Plein sport stopped wo... See more

Good day to you and good for you reading, hopefully before you make a purchase. I have spent a lot of money with this online store and have now realised the problem is if you need to return an... See more

I ordered 1 jacket 16 days ago (Jan 11th 2026). Nothing has been processed yet. No one is replying to emails or via contact form on the website. I am filing a chargeback with my bank. I hope the amoun... See more

Ordered 6 weeks ago. Item still showing as not yet shipped despite being charged

I bought shoes and paid $316.83. They sent me shoes that were one size too big. !!! So I returned the shoes and requested a refund. I waited a month for the refund without success. Since I did... See more

I ordered a t-shirt and a leather jacket from pleinoutlet.com on 14th,February 2026. I received only the t-shirt and the leather jacket was never sent to me. I filed a complaint at the Swiss State S... See more

So i ordered about 1month ago already t-shirt and hoodie, thank god i made them in seperate orders the t-shirt came quick everything good and fine, but hoodie never was shipped nothing, they dont a... See more

Don't buy anything from them! You won't get a refund if you decide to return the item .I am waiting nearly a month and nothing happens. They don't answer the phone and don't respond to messages.