Plenti Reviews 

2,354
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 285 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting fast loan approvals and quick processing times. Many appreciate the professional, friendly, and helpful staff who make the user experience easy and efficient. The streamlined application process and responsive customer support are frequently mentioned as key positives, making interactions pleasant and straightforward. However, some customers were dissatisfied with aspects of the application process, specifically mentioning issues with requests for irrelevant documents or a lack of upfront clarity on required details. A few other people also felt that customer service was unhelpful when applications were declined, noting a lack of explanation for rejections and general unresponsiveness.

What people talk about most

Service

Consumers find service to be positive, with many reviewers highlighting the quick and easy processes for loan... See more

User experience

People report positive experiences with user experience, highlighting the ease, speed, and efficiency of the... See more

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, professionalism, and... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the quick replies and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shirley, JUST WOW! You do as you say. At 56yo I have NEVER experience such professionalism & no manipulation! JUST WOW. WE ARE FOREVER YOURS! Give that beautiful lady a pay rise 🙏 Sooo easy. 1... See more

Rated 5 out of 5 stars

One of my recent brokers Joesph based in SA recently completed his first Plenti consumer deal. With the support Bridie his BDM he was able to have the deal submitted, approved and drawn down in the sa... See more

Rated 5 out of 5 stars

Plenti certainly offers an excellent service when you require a fast loan approval. The process was easy and met our lending criteria. We had our loan approved, beit a small one, within 2 hrs. Amazi... See more

Rated 5 out of 5 stars

We have been a customer of plenti for a few years now, on a couple of occasions. The process is very streamlined, easy and quick. This time we had to have a little help over the phone due to a mis... See more


Company details

  1. Non-Bank Financial Service
  2. Financial Institution
  3. Investment Company

Written by the company

When it comes to your big ideas, there's never been a better time than now to make it happen. That's where we come in. Plenti is building a faster, fairer approach to lending — one that helps you get where you want to be sooner.

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 65% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(2,354)

281 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The application process is easy

The application process is easy, and the review is exremely timely; a very short turn around once the application is finalised. I have had a couple of Plenti loans and I find their services excellent.

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Quick loan service

Plenti certainly offers an excellent service when you require a fast loan approval. The process was easy and met our lending criteria. We had our loan approved, beit a small one, within 2 hrs. Amazing service. On a Saturday as well.

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

From start to finish, very easy process. Communication was excellent. Could not ask for an easier experience. Rates are very reasonable.

January 22, 2026
Unprompted review
Rated 4 out of 5 stars

Preface the Loan Applications with a list of requirements

This was an application for the WA state govt interest free loan for solar battery/panels, so I'm assuming some of the hurdles I had to jump were a by-product of the restrictions placed on Plenti by the govt. (I get that.) However, I'm not use to using computers and would have preferred a detailed list of the specific details that would be needed UP FRONT, ie before attempting to fill in the application would have saved so much hassle. It figuratively took me over 4 hours to complete the application. I had occasion to speak to one of Plenti staff about another matter and she was extremely helpful and understanding.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Return customer

We have been dealing with Plenti for a few years now. First for our solar panels and now we are hoping to use them again for a battery. The interest free loans are incredibly helpful particularly with the rising cost of living. We would highly recommend them.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Efficient

Simple and straight forward but required tax documents needs clarification

January 10, 2026
Unprompted review
Rated 5 out of 5 stars

Super easy

Super easy, minimum paperwork, efficient communication! Cannot fault. Glad I told the other mob to forget it. Thanks

January 9, 2026
Unprompted review

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