Plenti Reviews 

2,347
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 277 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the professionalism and efficiency of the staff. Many people appreciate the quick response times and streamlined user experience, making the loan application process easy and fast. Reviewers frequently mention that the company delivers on its promises, providing a stress-free and positive experience. However, some customers also noted issues with the application process, specifically regarding requests for documents they did not possess, such as Centrelink statements for self-funded retirees or rental statements for non-renters. A few other people also felt that the company's technology was clunky and inflexible, and some were dissatisfied with the customer service, citing slow replies or a lack of clear reasons for loan rejections.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently praising its efficiency and ease of use, with... See more

User experience

Consumers find the user experience to be positive, with many describing the application process as easy,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Response time

Customers had positive experiences with response times, frequently praising the speed and efficiency of the... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful, efficient, and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shirley, JUST WOW! You do as you say. At 56yo I have NEVER experience such professionalism & no manipulation! JUST WOW. WE ARE FOREVER YOURS! Give that beautiful lady a pay rise 🙏 Sooo easy. 1... See more

Rated 5 out of 5 stars

As a broker who writes loans across a dozen different lenders, I spread my business wide to get the best deals for clients. Plenti's just one in the mix—solid rates and quick approvals, nothing ground... See more

Rated 5 out of 5 stars

One of my recent brokers Joesph based in SA recently completed his first Plenti consumer deal. With the support Bridie his BDM he was able to have the deal submitted, approved and drawn down in the sa... See more

Rated 5 out of 5 stars

Plenti certainly offers an excellent service when you require a fast loan approval. The process was easy and met our lending criteria. We had our loan approved, beit a small one, within 2 hrs. Amazi... See more


Company details

  1. Non-Bank Financial Service
  2. Financial Institution
  3. Investment Company

Written by the company

When it comes to your big ideas, there's never been a better time than now to make it happen. That's where we come in. Plenti is building a faster, fairer approach to lending — one that helps you get where you want to be sooner.

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 65% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(2,347)

272 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent company

Excellent company. Great to deal with. Hassle free. All done online. I have been borrowing off Plenti for many years now and have not had 1 problem with them. You borrow money and repay on time you will have no problems. The best thing I like about them is you are not penalised for paying early. You can pay any extra amounts you like each month.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to access website, great rates

Easy to access website and super helpful customer support team.
I also got competitive rates for my loan.
Documents uploaded in the morning and loan amount was disbursed into my account by sun down.
The account portal is also minimalist and easy to navigate. I was easily able to update my repayments dates to align with my monthly pay.
Would highly recommend Plenti

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Purchase of batteries

The sales man was very detailed in his explanations indicating he had indebted knowledge of the product and able to put our mind at ease. He assisted us with the completion of forms and very helpful. He showed us the different options based on our last 2 electric bills. Throughout the process, the sales man was polite, professional and very attentive.

Prior to the appointment I was contacted by Plenti reminding me of the appointment.

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

The application process is easy

The application process is easy, and the review is exremely timely; a very short turn around once the application is finalised. I have had a couple of Plenti loans and I find their services excellent.

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Quick loan service

Plenti certainly offers an excellent service when you require a fast loan approval. The process was easy and met our lending criteria. We had our loan approved, beit a small one, within 2 hrs. Amazing service. On a Saturday as well.

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

From start to finish, very easy process. Communication was excellent. Could not ask for an easier experience. Rates are very reasonable.

January 22, 2026
Unprompted review

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