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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and understanding, creating a safe and supportive environment. Many people highlight the platform's user-friendliness, making it easy to find a suitable therapist, schedule sessions, and navigate the overall experience. The service is frequently described as effective, with consumers appreciating the personalized approach and the positive impact on their well-being. Reviewers are particularly impressed with the convenience of online access to psychological support and the detailed information provided about therapists, including video introductions and qualifications. The customer service is also noted for its exceptional support and responsiveness.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the therapists for being kind,... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers found the platform... See more

Service

Reviewers express high satisfaction with the service, highlighting its convenience and effectiveness.... See more

Website

Reviewers highlight positive aspects of the website, expressing satisfaction with its intuitive and... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the exceptional support,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve had three sessions so far and I can honestly say this has been such a positive experience. My therapist is amazing kind, understanding, and very easy to talk to. Each session feels safe and prod... See more

Company replied

Rated 5 out of 5 stars

I’ve had only three sessions so far, and even in such a short time I’ve felt a huge sense of relief and emotional clarity. During each session, I feel completely safe and supported, which makes it eas... See more

Company replied

Rated 5 out of 5 stars

This is my first time doing therapy and from the beginning, my therapist understood everything I went through and not one second though of judging me. For me was so hard starting this process, but w... See more

Company replied

Rated 5 out of 5 stars

It's a first time I tried a platform for therapy, and I'm really happy with it! First of all, it's very easy to find a therapist and see his/her qualifications and watch video presentation. The best p... See more

Company replied


Company details

  1. Mental Health Clinic
  2. Mental Health Service
  3. Psychoanalyst
  4. Psychologist
  5. Psychotherapist

Written by the company

pleso therapy is a mental health platform that matches a customer with the best suited therapist. We use a self-developed matching algorithm to ensure the best results, and our video-interviews and other features will make your experience comfortable and pleasant


Contact info

4.8

Excellent

TrustScore 5 out of 5

459 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

User friendly, detailed background information for each therapist, very nice platform to use and trustworthy

I wanted to start therapy but from my previous experience I knew it is so important to can connect with the person you choose. I find the platform so easy to use, user friendly. I found quite a lot of therapists here that I am sure I could connect. I really love this platform and my therapy is now going very well.

January 10, 2026
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

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Rated 5 out of 5 stars

I have finally found a competent expert…

I have finally found a competent expert that understands my feelings, emotions and problems. First, I took the quick questionnaire about my situation, then I got recommended several therapists based on their experience with the topics I need to work on. I've scheduled a call and after first session I immediately felt such relief and support. I'm a very happy client. 10/10 I recommend you to try pleso.

December 12, 2025
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

Pleso - Kellie High

After using Pleso, I was connected with Kellie High, a warm, easy to talk to therapist who I will be using weekly for the foreseeable. She through the session made it very clear she was there to listen and talk through all problems, supporting tears, questions and the experiences I have dealt with, I can’t recommend her enough, if you are going through a tough time or new life experiences she is absolutely the person to guide.

November 26, 2025
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

Therapy Sessions

I have been attending three sessions with my psychotherapist, and the progress I’ve made has exceeded my expectations. The therapist provides a safe and supportive environment where I feel truly heard. Their guidance has helped me understand my emotions, manage stress more effectively, and develop practical coping strategies. Each session feels meaningful, and I always leave with valuable insights. I’m genuinely grateful for the support and highly recommend their services.

November 18, 2025
Unprompted review
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Reply from pleso therapy

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Rated 5 out of 5 stars

first experience

It was my first experience working with a psychotherapist. The platform is very convenient to use. With the help of a short questionnaire, it selects a specialist who works with your specific requests and who will be comfortable for you. I’ve had only three sessions with my therapist, Anna, but I can already see a positive effect. So I will definitely continue.

November 15, 2025
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Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

First time doing this therapy thing…

First time doing this therapy thing which was really helpful and my therapist was a very kind and she listened to everything I have had in mind that was so hard to speak to someone else about and she was able to talk me through everything and help me with ideas that was really helpful

November 10, 2025
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

People help the people

This is my first time doing therapy and from the beginning, my therapist understood everything I went through and not one second though of judging me.
For me was so hard starting this process, but when I found out about Pleso from Irina Claudia who is one of few influencers who speaks about mental health, I knew immediately that right now is the time to make some changes for me and I regret nothing.
Thank you Pleso for all the people that want to help other people.

November 3, 2025
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

Excellent service

I’ve had only three sessions so far, and even in such a short time I’ve felt a huge sense of relief and emotional clarity. During each session, I feel completely safe and supported, which makes it easy for me to open up and talk honestly about what’s on my mind. My therapist listens with genuine care and helps me see things from new perspectives. I already notice positive changes in the way I handle my thoughts and emotions. I’m truly grateful for this experience and highly recommend this service to anyone who’s thinking about starting therapy, it’s absolutely worth it.

October 28, 2025
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

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Rated 5 out of 5 stars

Pleso - is my first experience working with Psychotherapy

It was my first experience working with psychotherapy. I was searching the most comfortable service to work with and wanted to find "my specialist". Detailed description and video introduction of the psychotherapist helped me a lot to find the most required profile. It was 4 meetings already and I've already booked fifth) Services in Pleso are comfortable and easy understandable how to work with. Many thanks to them for changing my life

October 30, 2025
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

It was very easy to start therapy using…

It was very easy to start therapy using pleso.me. I just answered a short questionnaire with my problems and goals that was used to suggest me the right psychotherapist for me. I also appreciate that the psychotherapists are carefully selected and you can see their degrees and further qualifications on the platform. So far I’m very happy with the psychotherapist suggested to me and with pleso.me.

September 9, 2025
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

I’ve had three sessions so far and I…

I’ve had three sessions so far and I can honestly say this has been such a positive experience. My therapist is amazing kind, understanding, and very easy to talk to. Each session feels safe and productive, and I’m already starting to notice real changes in how I think and handle things. The platform itself is easy to use and makes scheduling super convenient. I’m really grateful I decided to start therapy here!

October 17, 2025
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

Respectful attitude and real progress

I’ve been using Pleso for two weeks and had a couple of sessions. My psychologist listens very respectfully and attentively, and I already feel my problems are starting to get resolved. The platform is easy to use and it’s super convenient to pay for sessions from anywhere in the world. Highly recommend!

October 10, 2025
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

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Rated 5 out of 5 stars

tough period in my life

I went through a tough period in my life when problems seemed to pile up one after another. Around that time, I started therapy, and it really helped me. Now I'm working on understanding myself better and learning how to navigate this modern world.
Several of my friends recommended the Pleso platform to me, and I’m really glad they did. It’s very convenient to have access to psychological support online at any time. The platform is intuitive and easy to use.

September 19, 2025
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

Using the platform is quite easy

Using the platform is quite easy, and I also liked that I had the opportunity to watch the therapists’ video introductions and choose a specialist who gave me a good first impression.
The booking process is very convenient, and I appreciate that the event is automatically added to the calendar.
So far, I have a positive impression of using the platform and communicating with the specialist. I will continue!

October 1, 2025
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

On this platform

On this platform, I discovered a very dedicated and empathetic psychotherapist who is helping me manage my traumas and anxiety. I highly recommend it — it’s very easy to use, and what I especially like is that you can do therapy online without having to go to a physical office.

September 22, 2025
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

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Rated 5 out of 5 stars

Stongly recommend

Great platform, easy to work with, plenty of professionals to choose. Fast customer service interractions.

September 21, 2025
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

It was my first experience with such a…

It was my first experience with such a platform and it is positive so far. I like the flexibility in scheduling sessions with therapists. And I see positive changes. Thé website is easy to navigate

September 13, 2025
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

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