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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and understanding, creating a safe and supportive environment. Many people highlight the platform's user-friendliness, making it easy to find a suitable therapist, schedule sessions, and navigate the overall experience. The service is frequently described as effective, with consumers appreciating the personalized approach and the positive impact on their well-being. Reviewers are particularly impressed with the convenience of online access to psychological support and the detailed information provided about therapists, including video introductions and qualifications. The customer service is also noted for its exceptional support and responsiveness.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the therapists for being kind,... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers found the platform... See more

Service

Reviewers express high satisfaction with the service, highlighting its convenience and effectiveness.... See more

Website

Reviewers highlight positive aspects of the website, expressing satisfaction with its intuitive and... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the exceptional support,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve had three sessions so far and I can honestly say this has been such a positive experience. My therapist is amazing kind, understanding, and very easy to talk to. Each session feels safe and prod... See more

Company replied

Rated 5 out of 5 stars

I’ve had only three sessions so far, and even in such a short time I’ve felt a huge sense of relief and emotional clarity. During each session, I feel completely safe and supported, which makes it eas... See more

Company replied

Rated 5 out of 5 stars

This is my first time doing therapy and from the beginning, my therapist understood everything I went through and not one second though of judging me. For me was so hard starting this process, but w... See more

Company replied

Rated 5 out of 5 stars

It's a first time I tried a platform for therapy, and I'm really happy with it! First of all, it's very easy to find a therapist and see his/her qualifications and watch video presentation. The best p... See more

Company replied


Company details

  1. Mental Health Clinic
  2. Mental Health Service
  3. Psychoanalyst
  4. Psychologist
  5. Psychotherapist

Written by the company

pleso therapy is a mental health platform that matches a customer with the best suited therapist. We use a self-developed matching algorithm to ensure the best results, and our video-interviews and other features will make your experience comfortable and pleasant


Contact info

4.8

Excellent

TrustScore 5 out of 5

459 reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Gratitude to the support team

I want to dedicate my review to the professional Pleso support team. Because their support is really exceptional! It is fast, responsive, and they genuinely care about finding a solution to your problem. So I'm truly grateful for their support:)

September 1, 2025
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Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

Experience with Pleso

Pleso is a very convenient and easy-to-use platform. The interface is intuitive, and it takes just a few clicks to schedule and join sessions. I really appreciate the smooth video quality and how reliable the service is. It saves me time and makes the whole process much more comfortable.

August 30, 2025
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Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

My first experience

It's a first time I tried a platform for therapy, and I'm really happy with it! First of all, it's very easy to find a therapist and see his/her qualifications and watch video presentation. The best part is the easy way setting up an apointment which you can change (same if you want to try another therapist), if needed, without uncomfortable personal contact with a therapist, system does everything without strings attached. Also there is a possibility to save if you buy more sessions in advance. Highly recomment to try this platform.

August 20, 2025
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

Best of my experiences

I was choosing a psychotherapist for a while and currently I am thankful for the experience I’ve received via pleso.me. After a long while of negative experiences - it's the best place to me. You can find a specialist with the conditions you would love you, including age and type of the needed therapy and you have an opportunity with the other person in case if you feel it. Thanks for that!

June 16, 2025
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

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Rated 5 out of 5 stars

I like the pleso platform

I was always thinking of starting therapy and the pleso platform really made that easy for me. Whenever I have an issue or something that is heavy on my heart and I talk about it with my therapist I always feel calmer and better about the situation afterwards. I have truly been feeling better mentally even after only a few sessions.

August 17, 2025
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

I love the platform

I love the platform. It’s help you to choose the therapist and shows you what’s wrong about you with the quiz. I choose the best person, even i had doubs and i had 2 times when i wanted to give up. I recomand to care about your mental health

August 11, 2025
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

The importance of therapy

Even from the first session with my therapist, I became feeling more understood and more seen, and it felt like I should’ve started it even sooner. I’ve had three sessions so far and my therapist Beatrice Craciun is such a wholesome person. I’m really glad I started this changing journey. This platform is an excellent choice if you want to get into the process of bettering your mental health.

July 30, 2025
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

Very easy to use

Very easy to use and book appointments. Good prices and well trained therapists.

July 29, 2025
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

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Rated 5 out of 5 stars

I’ve had a great experience with Pleso…

I’ve had a great experience with Pleso so far. The sessions helped me better understand myself and deal with things that were bothering me. The therapists are professional and kind. Highly recommend for anyone looking to take care of their mental health.

July 23, 2025
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

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Rated 5 out of 5 stars

Convenient and efficient

I like that you can choose therapist by reading about them or taking quizz to see who can fit you if you aren't sure what do you need. Platform is a good tool of finding right match. The process of scheduling is easy and quick, it's very convenient to see all available time of your therapist. I'm glad about therapist I've been matched to.

July 16, 2025
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

Great experience

I’ve had a very positive experience with this therapy platform. The process of finding a therapist was quick and easy. The sessions are professional and comfortable.

July 2, 2025
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

Nice platform

Nice platform. All the therapists on the platform share a lot of details about themselves, so you can choose someone based on relevant info. I have been using it for a month but it is easy and comfortable, to be doing it from my home.

June 24, 2025
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

The therapist I worked with made me…

The therapist I worked with made me feel understood and supported from the very first sessions. Communication was open and empathetic, and the sessions took place in a safe and comfortable environment, even though they were held online.

June 21, 2025
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

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Rated 5 out of 5 stars

An amazing therapy platform

This is my first therapy experience and it's been amazing so far. It was really easy to find a good therapist for myself, and I really enjoy the opportunity to book my appointments anytime i want.

June 6, 2025
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

Highly recommend Pleso to anyone who needs help

After some unpleasant experience, I had been quite skeptical about psychotherapists and their work until I had to use their advice again.
I have been working with a Pleso psychotherapist recently, and he managed to provide a completely different kind of therapy: patient, gradual, relaxing and effective. After three sessions I feel free of my problems and much happier in general. The platform works perfectly well, with due support and respect to their clients. Thanks to all involved, and I would highly recommend platform Pleso to anyone who needs help.

May 29, 2025
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

Incredibly good platform, highly recommended.

I've already had a few sessions through Pleso and can't recommend this platform enough. Registering was easy and after submitting the test I was presented with three therapiest recommendations which match my therapy needs best (one of them was actually the person recommended by a friend, so that was a big plus). Booking sessions is very easy and I like the fact that I can join them via the email links, which is very convenient. I will be recommending Pleso to my friends and family, making appointments and attending therapies couldn't be easier, which is very important if someone struggles and needs help.

May 20, 2025
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

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