Plexe (Aust only) Reviews 

Plexe has some of the worst customer service for a financial company. You cannot get ahold of someone directly. There is no customer service number and the main way to contact them is through their chap on the website which can take them hours to respond.

It is somewhat "easy" to get funds but you do not get actual statements or reports on your loans which can be difficult when it comes to bookkeeping.

The user interface on their website is easy and difficult to use at the same time. You can easily see how much of a loan you can get and take the money but if you need to make changes to your account, it is impossible. My account has been set up with the wrong bank account as the primary one and I cannot change it myself and have asked to have it changed but it has not been yet.

I made a deal with plexe that I pay them back $12,000. And we avoid litigation. After paying them back $12,000 they took out of my account $904. . This shows you this company simply does not keep its word but is trying to rip me off .

We found this company great to deal with during the sales process and the initial stages of our facility. There is a lack of transparency and willingness to engage once your facility is operational. This type of finance facility assisted our business greatly when it was needed but I would not recommend Plexe. Our facility has been finalised and we are still trying to receive back all our funds and reconcile accounts, but cannot get them to engage via email or phone which creates a great deal of distrust when in a financial relationship.

Michael has great experience; I've had the opportunity to talk with him for a while know. He is really, kind and helpful. I would recommend Plexe without a doubt.
Thank you, Michael for your great customer service. It truly is one of a kind.

Javier

I have expanded my business
And I needed extra working capital liquidity for adding new customers. So I just called Plexe and did all the formalities and within 24 hours I was approved a working capital limit. This is amazing for small businesses especially in the thought times of Pandemic

Ive been dealing with Ryan and the Plexe Customer team for over two years and their support and service is second to none. Working with Plexe has allowed my business to continually expand. I have no hesitation in recommending them to anyone looking for an easy finance solution for their business.

Ryan was absolutely a pleasure to work with. He was very accommodating in understanding our needs and business wants while also explaining how he could assist.

Ryan was an absolute pleasure to deal with. He was on the phone the second there was any update. He has really made me feel confident in dealing with Plexe and along with their easy to use platform and upfront no hidden fees I have chosen to use them over other offers that were available to me

I was dealing with Ryan Raymond of plexe , and found him very good to deal with. In regards to any matter that i was interested or concerned about .Would always make sure that i was was up to speed with every thing going on .

Easygoing and helpful solutions.

Thanks Ryan and team at plex. Service was easy to understand and made my life less stressful. Highly recommend to others.

It's one thing to go through the motions of applying for a business loan that could be the building factor of your business but it's another thing all together when you speak to someone that actually listens and sounds like they care. Regardless, Ryan and the team at Plexe are great, easy to deal with, and very prompt with a super fast turn around. Ryan seems to get back to you no matter what the time.

Great Help! Thanks Guys!

I can’t speak highly enough of Ryan and the team from Plexe. They have an absolutely incredible solution, and were able to quickly help our business access the capital we need to grow. Ryan took the time to thoroughly understand our business, and showed genuine interest in our growth story. Plexe was then able to provide us with a funding offer tailored perfectly to our needs. If you are a small to medium size business owner looking for a funding partner, then look no further than Plexe.

Very Helpful and simple process. Straight forward and clear funding options.

Great platform easy to use Ryan is very helpful and always there to help day/night.

The whole experience was really helpful and easy, it was such a relief to find a company that actually cares to help!

Would highly recommend talking to Ryan at Plexe, he went above and beyond to help us and made the whole process very simple.
His service and advice were perfect!
Very quick, easy, and great rates.

Thanks Ryan!

I needed some quick access to cashflow, as I got some larger orders than usual from customers. My bank told me overdraft application time to actually access funds would be 6 weeks. And they needed a mountain of paperwork to boot. Plexe sorted me out quickly and at a reasonable cost for the cashflow finance.

Great service, very helpful advise

Seamless fast service from the point of submitting the application to approval.
The customer service experience provided by Ryan Raymond was efficient and helpful. He took the time to understand our business and provided the options that would suit our stage of operations.
Happy with the experience and result from the process