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Rated 1 out of 5 stars

The company is good at selling, but when it comes to support, that’s where it ends. You get stuck in an AI-driven support loop with no real help. The plugins themselves are mediocre and the code is... See more

Rated 1 out of 5 stars

I have a simple bug with the GUI of an Unfiltered Audio plugin. All the other plugins from this developer work. I am supposed to go through Plugin Alliance for support. I made a ticket in February 202... See more

Rated 1 out of 5 stars

I fell joy when I buy use absolutly legal plugins. I not want use piracy. but my account and my licenses was deleted because I'm from Russia. dosen't matter than I Hate this war, my mother from Ukrai... See more

Rated 5 out of 5 stars

Been using Plugin Alliance for the past 5 years, or so. Of course, no company is perfect. But they are trying their best for their customers. Out of the 5 subscription models I used daily, their... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Plugin Alliance is a new “Über-standard”, supporting all major plugin formats and uniting some of the best-known international audio companies under one virtual roof.


Contact info

2.0

Poor

TrustScore 2 out of 5

152 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Constant emails, Installer APP that stays on PC

Cannot unsubscribe from their constant daily spam. I have unsubbed and still getting multiple emails a day.

They require an installer app that stays installed on your computer.

We have too many VST apps as there is we dont need another.

Just an annoying company altogether

July 13, 2022
Unprompted review
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Rated 1 out of 5 stars

Paying for something you'll NEVER going to own

I bought the STD-1 Stereo Tapped Delay for a bargain price with a one time fee.

Was going to by another plugin but found out that it is only by subscription which totally suck.

I've never liked the idea of paying for something that I will NEVER own !

Great plugins but not everyone like subscriptions to use plugins.

Plugin Alliance's Subscription Plans simply SUCK !

Look elsewhere for VST plugins !

July 12, 2022
Unprompted review
Rated 1 out of 5 stars

Dirk and Plugin Alliance just simply stol our money and trust

I fell joy when I buy use absolutly legal plugins. I not want use piracy. but my account and my licenses was deleted because I'm from Russia. dosen't matter than I Hate this war, my mother from Ukraine, my brothers and sister and them children live in Ukraine and I love my brotherhood. actually Dirk and Plugin Alliance just simply stol our money and trust

July 10, 2022
Unprompted review
Rated 1 out of 5 stars

Beware time limited offers

Wasted my time choosing a plugin from their time limited offer. At checkout I was out of time because I was in the wrong time zone, even though from my perspective I was well in the allotted time.

This is done to extract your details when you have to register and any complaints are fobbed off.

June 29, 2022
Unprompted review
Rated 3 out of 5 stars

Frustrating purchase experience and money loss!

I bought 3 * Plugin Alliance Bundles, but I received only 1.

I opened a support sale ticket, but shortly after, they closed it without any response.

I leave them 3 stars because I liked their plugins and had no problems with any other orders I made from them. However, The way they sometimes treat their customers is ignorant, which is frustrating and wrong.

June 21, 2022
Unprompted review
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Rated 5 out of 5 stars

Stellar experience

Been using Plugin Alliance for the past 5 years, or so.
Of course, no company is perfect.
But they are trying their best for their customers. Out of the 5 subscription models I used daily, their's is the most stable. Each year, I can purchase any plugin I want. They basically cover every mixing ground you need to cover.
Not perfect. Not for everyone.
But definitely far from some other companies philosophy.

May 30, 2022
Unprompted review
Rated 1 out of 5 stars

Support is non-existent.

Support is non-existent.

Tried to get help with a purchase. Submitted multiple requests and never ever heard anthing from them. What company has a support system but doesn't answer support requests??? They'll gladly take your money, though. Beware!

May 12, 2022
Unprompted review
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Rated 1 out of 5 stars

Spam, unsubscribe doesn't work

After purchasing one item, Plugin Alliance have started sending me daily marketing spam, unsolicited.

I tried unsubscribing, 3 times, as well as contacting support, and they continue to spam me.

Avoid.

April 26, 2022
Unprompted review
Rated 1 out of 5 stars

Hype-ish marketers!

This company ruins all professional lives for music producers from Russia and Belarus!
I ask every Russian and Belarus music producer to go and write some comments about this PA hype marketers on Reddit!
People from the whole world must know who are they buying from! These people must be publicly punished! Shame on Plugin Alliance!

April 23, 2022
Unprompted review
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Rated 1 out of 5 stars

This company is a scammer.

Attention! This company may remove your account with all plugins you payed with your hard owned money if they do not like something about your GOVERNMENT! Can you imagine that?

I payed for the plugins and supported this company earlier but they have simply removed my account!

Well I will switch to waves.com or plugin-boutique.com

April 13, 2022
Unprompted review
Rated 1 out of 5 stars

Careful, will steal money from your account without notice!

I too have been stung by Plugin Alliance. I have just been billed for a yearly bundle despite having turned off my auto-renewal previously. They took money ($120) out of my PayPal account without any prior warning whatsoever and are now refusing to refund, avoid at all costs!!

April 4, 2022
Unprompted review
Rated 1 out of 5 stars

Shame on you

I spent a lot of money on the licenses of this company so that at one moment they decided that since I am a sound engineer and musician from Russia, then I am a fascist and I kill people, and therefore need to take away all the licenses from me and close my account. If you think you're good at politics, close your business and go into politics. I myself am against wars, I am against killing people, but I am also against the restriction of freedoms and rights of honest citizens. Shame on you!

April 4, 2022
Unprompted review
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