Richard came to repair my boiler. The service he provided was brilliant and answer any questions that was asked. We would definitely recommend him.
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Richard installed our new combi gas boiler and did an excellent job. He explained everything very clearly, step by step, so we know exactly how to use it. Communication with Richard was great – very... See more
Company replied
Rich and his apprentice Josh worked really hard to replace our old boiler. It was a tricky job as it was fairly inaccessible with dated electrics to the old boiler. Rich overcame all the unexpected is... See more
Company replied
Richard and Josh are a dream team. They did the job of installing a boiler and 5 radiators within 3 days and were cheerful and polite throughout. Richard explains everything in detail, including anyth... See more
Company replied
Company details
- Gas Engineer
- also in
- Gas Installation Service
- Gasfitter
- Heating Contractor
- Plumber
- Radiator Repair Service
Written by the company
24 Hour Service No call out charge Boiler Repairs Boiler Installations Gas Safety Certificates Gas Leaks Boiler Servicing Power Flushing General Plumbing Emergency Plumbing Faulty Radiators Replacement Radiators Water Leaks
Contact info
1 sibthorpe gardens, ln4 2rl, lincoln, United Kingdom
- 01522 874096
- info@plumbgas365.co.uk
- plumbgas365.co.uk
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Richard's quick response to my call.
Richard's quick response to my call on Bank Holiday Friday Tea time regarding a water leak from my Water Cylinder. He arrived within the hour as stated and advised a new Cylinder was required after discovering where the problem was located. He advised that the cylinder be drained and a new Cylinder fitted. Next morning he called saying that he had sourced a new cylinder and should he purchase it and bring and install it. I replied yes please and he duly arrived about an hour later with his apprentice Josh who was very helpful and with a pleasant sense of humor. The Cylinder was installed and a 3 port zone valve replaced and Cylinder thermostat which was found to be faulty. The work ethic and professionalism was abundant and they were a pleasure to deal with. I would recommend Richard without hesitation.

Reply from PlumbGas365
Rich was a 10/10 in my books
Rich was a 10/10 in my books. Came out to me within half an hour of me calling and leak fixed within an hour. Great guy and will definitely be using him again!

Reply from PlumbGas365
Brilliant quick response to a potential weekend without water
Called early afternoon about broken ballcock in loft tank, he knew exactly what the issue was, turned up when he said he would and job completed in 20 minutes or so. Great couple of lads even if my dog wasn’t so keen!! Anyway totally would recommend. Thanks guys

Reply from PlumbGas365
Sorry I didn't use them sooner
We had what started out as just a leaking hot water tap and a boiler constantly firing up. After calling someone out to repair the tap we were told the boiler would keep firing up for a few days but it didn't stop. Called a different person out who told us we had a leak and it would be an expensive insurance job. Our 3rd attempt at getting someone out was PlumbGas365 and I'm sorry we didn't use them in the first place. They checked our boiler over found a small electrical issue which they fixed, and they verified that we did in fact have a leak, but it wouldn't need to be an insurance claim. They managed to successfully remove my kitchen unit and sink without any damage and dig down into the concrete. The piece of damaged pipe was replaced and everything checked over. Two days later, once the new concrete had dried, Richard and Josh came place to put my sink & unit back in place. I was at work while the big part of the job was being done, but Richard knew I was feeling anxious about the potential severity of the leak, so he kept me updated with messages and videos throughout the day. When it comes to tradesmen you get what you pay for, and I'll definitely use PlumbGas365 again.

Reply from PlumbGas365
Job well done
After a recommendation on Facebook I reached out to the company to cap off and take out a gas fire. They were able to book me in same day.
Richard and Josh were quick, efficient and did a very good job, highly recommend!
Will be using their services again in the future

Reply from PlumbGas365
Richard came out to replace a broken…
Richard came out to replace a broken tap after I had looked for a recommendation on a local FB group. Did a great job, was quick in communication and tidy whilst here. Would recommend!

Reply from PlumbGas365
Great Customer Service
Have used Richard on several occasions. He has always responded very quickly and then arranged a visit a couple of days later. The two plumbing jobs in our kitchen were sorted and as usual he kept us informed as to what was wrong and how he would fix it. Thank you

Reply from PlumbGas365
Richard was quick to answer his phone…
Richard was quick to answer his phone and identified issues I was worried about. Managed to find a very risky leak with my boiler which was just from his observation and not the reason I called him. Thankfully found the right person for the job. Being seen on the day of the emergency was a blessing!

Reply from PlumbGas365
Richard is super reliable and very…
Richard is super reliable and very thorough, really takes the time to explain everything and made sure we as clients were happy before he left. We endured several difficulties but Richard always found a solution and made sure we had a working boiler as soon as possible. I would definitely recommend!

Reply from PlumbGas365
Rich from Plumbgas366
Rich, helped us out in an emergency. Our house was flooding and he talked me through stopping the water and was at our house within the hour. The man needs a Cape!! Really nice guy. Highly recommend.

Reply from PlumbGas365
Fitted me in really quick
Fitted me in really quick, Richard and Josh were very pleasant. Capped off gas fire and removed. Will definitely use again. All round a good job, thank you.

Reply from PlumbGas365
Great service!
We had a leak under our bath. Richard came out that afternoon with no problem. The job was done in less than 30 minutes and I couldn't be happier. We've used PlumbGass365 a few times now and can always rely on Richard to do a fab job

Reply from PlumbGas365
Absolute excellence
Excellent time management, communication skills & customer service.
Richard is a man of his word & someone you can trust professionally & personally. He lay down, in words simple & easy, the future work. Richard carried out a huge renovating job in my house - changing the boiler, the hot/ cold water & gas circles, ordering new radiators and fixing all the leaks. He managed to finish the job that took 7 days ( from my previous experience ) for only 4. Some of his working days starched in the 10-hour shift!
Thank you Richard for your service, professionalism & time
Simi

Reply from PlumbGas365
Excellent Service
Enquired about a boiler service early evening and appointment was made for first thing the following morning.
Richard carried out the service efficiently and explained the process in simple terms.
Excellent service and I would highly recommend PlumbGas365 for any boiler needs.

Reply from PlumbGas365
Needed boiler moved from upstairs to…
Needed boiler moved from upstairs to downstairs. Very pleased with the work. Was given a good price. Work was completed in specified time. Work area was left tidy after work was completed.
Richard is a very friendly young man who is very knowledgeable about his field of work. He explained everything in a way I could understand and always asked if I had understood and if I had any questions. He gave some good advice and didn't make me feel pressure to accept his advice. I would recommend Richard to family and friends. Thanks for the excellent work.

Reply from PlumbGas365
Fast, informative, a non leaky happy ending
I called Richard with a leaking shower valve that I'd tried to repair myself. Needless to say I'd made things more difficult.
Richard came within a couple of hours (even though it wasn't an emergency)
Richard was calm, great at explaining the situation amd solution and cracked on and fixed the shower (which wasn't straightforward)
Relieved and happy. Thank you 😊

Reply from PlumbGas365

Reply from PlumbGas365
Problem investigated & solved
This is the 3rd time I have had work done by Richard. He always arrives on time, explains problems clearly, gives advance notice of the cost & clears up after the work.
He is a gentleman & a very good workman. Thank you, Richard.

Reply from PlumbGas365
Could not rate Rich highly enough
Could not rate Rich highly enough. He came on time, completed the job and did it quickly. Lovely person, would give more stars if we could.

Reply from PlumbGas365
Quick response and explained the costs…
Quick response and explained the costs and was very efficient. Work completely with great workmanship. Thank you

Reply from PlumbGas365
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