Plumbing Supply Now Reviews 

98
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Had a hard time finding the part we were looking for but Plumbing Supply Now came through. They got us the part in a very timely fashion.

Rated 4 out of 5 stars

Yes, I received the unit but the internal box was badly compromised. Also, the heater came without a power cord, unlike the previous identical unit bought two years ago. Does the manufacturer no longe... See more

Rated 1 out of 5 stars

Never received a shipping confirmation of the order and some of the items were never shipped with a credit being issued for said items but no notification and explanation as to why, hey maybe items we... See more

Rated 5 out of 5 stars

Expedited shipment upon request to finish job, after first shipment was missing pieces. Responded to emails very quickly and after hours. Followed up when they said they would which is so rare for a c... See more

Company details

  1. Plumbing Supply Store

Information provided by various external sources

We are a leading supplier in the plumbing supply industry. We ship anywhere in the US and Canada. Plumbers, contractors, other professionals and homeowners love us because of our low pricing and quick shipping. We also can get you hard to find items. I...


Contact info

4.1

Great

TrustScore 4 out of 5

98 reviews

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4.1

All reviews

(98)

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Rated 4 out of 5 stars

The only reason I couldn’t give 5 stars…

The only reason I couldn’t give 5 stars is because of the price for the shipping. I needed the parts quickly, but wasn’t willing to pay that much for the shipping.

The selection is great, the ordering process was easy, and the parts look great. I would definitely order from here again.

July 8, 2021
Unprompted review
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Rated 5 out of 5 stars

Good customer service

After much research I found the oddball colored yellow toilet seat for our old house we recently moved into. I called first to verify it was actually in stock and I ordered it. After a week with no shipping info I got an email that it was on back order. I was really disappointed and replied back letting them know and asked for a refund. To my surprise I got a call from the guy I originally talked to that said it was stock and there was a mix up about it but they did have it in stock. So we agreed to keep my order and send it out. Thank you Fred! That is true customer service and what lacks nowadays in so many businesses. So thank you and I'm a happy customer because of it.

June 13, 2021
Unprompted review
Rated 4 out of 5 stars

No power cable

Yes, I received the unit but the internal box was badly compromised. Also, the heater came without a power cord, unlike the previous identical unit bought two years ago. Does the manufacturer no longer provide a power cable?

April 28, 2021
Unprompted review
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Rated 3 out of 5 stars

Parts were no longer needed

Parts were no longer needed. The return process is a joke. I wouldn’t recommend buying from them. I know parts are hard to find still but i finally found some at a local home building store. They had everything. Wish I’d never ordered from this company. Never will again. I’m out $50 of parts i can’t use at all.

April 8, 2021
Unprompted review
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