While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

I waited a very long time for a celing light which was also faulty and costed me money. I am wanting to return the item and get a refund. Their website clearly states they accept no refunds or no re... See more

Rated 5 out of 5 stars

Purchased some bedding from here and im very happy with the quality and speed of delivery. I changed my mind after ordering and decided i wanted a different design so i used the customer help me... See more

Rated 1 out of 5 stars

Goods came after long time waiting.Poor communication.l wrote numerous emails requesting update.Never again will l buy anything from them

Rated 1 out of 5 stars

Overpriced and nothing like what is shown in the picture .. a cheaply produced replica on vinyl .. unfortunately we could not return as the flimsy frame got lost during our house move..

Company details

  1. Home Goods Store

Written by the company

Welcome to PlushVivo, your dedicated companion in making your house truly feel like home, where your style, your space, and your unique story effortlessly merge. We get that interior design challenges can be puzzling, and that's why we're here to lend a helping hand. Our thoughtfully curated collection of home decor and accent pieces isn't just about opulence; it's about addressing your individual needs and bringing warmth to your spaces. Let us guide you in transforming your living areas, carefully selecting pieces that add elegance and sophistication, all to create a home that resonates with your personal style and stories.


Contact info

3.1

Average

TrustScore 3 out of 5

28 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great website, the whole buying process from start to finish was amazing.

I was really happy with the customer service too, super responsive and kept me updated throughout the whole process.

The cushions and ornaments I ordered were also very high quality, definitely coming back again!

October 20, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

I like my lights they are the right…

I like my lights they are the right size for what I need not got them up yet but I’m very impressed

October 8, 2023
Plushvivo logo

Reply from Plushvivo

Hi Andrea. Thank you for your review, we really appreciate it and are glad that you had a positive experience when shopping with us!

Rated 5 out of 5 stars

Happy with my purchase and the…

Happy with my purchase and the communication with the customer service team who responded quickly and effectively. Will look to use again, very fairly priced.

October 12, 2023
Unprompted review
Plushvivo logo

Reply from Plushvivo

Hi Kazim. Thank you for your review, we really appreciate it and are glad that you had a positive experience when shopping with us!

Rated 4 out of 5 stars

Beautiful and as described

The product, a lamp was unique and met expectations from the photos published. I do wish they had a larger version too.

The tracking info was good, as it did take longer than most of my online shopping suppliers, UK based.

September 21, 2023
Plushvivo logo

Reply from Plushvivo

Hi, Thank you for your review, we really appreciate it. We are working on improving our delivery times. We are glad you was happy with the product and hope you shop with us again soon :).

Advertisement
Rated 5 out of 5 stars

Product better than expected

Product better than expected, super fast delivery too, 10/10

September 15, 2023
Unprompted review
Plushvivo logo

Reply from Plushvivo

Hi Matt. Thank you for your review, we really appreciate it and are glad that you had a positive experience when shopping with us!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look