Good delivery times with staggered tyres coming from different places. 1 year old from manufacturers so OK but wish all tyre companies would publish dot for customer confidence. Regardless, best price... See more
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There was little difficult pament via transfer, but the goods were sent without problems in time. The e-shop seems reliable. I am little confused about quality of tyres, but they were my choice. Chi... See more
The tires arrived in good condition. The contact and support respond within 1–2 days — it's either AI or in a foreign language, but they do reply. Delivery takes up to 10 days, and I’m satisfied.
I ordered two tires for my motorbike. Everything was perfect and fast, but I recieved two packages in two days. I would prefer delivering in one package in one day.
Company details
About Pneuleader.cz
Written by the company
Od našeho založení v roce 2016 jsme se stali předním hráčem na evropském trhu s online prodejem pneumatik. Tento úspěch je založen na důvěře mnoha profesionálů a preferencích stovek tisíc spotřebitelů. Naše pověst stojí na třech základech: přísnost, vynikající kvalita a konkurenceschopné ceny.
Naše expertní týmy se zavazují nabídnout vám výjimečný zákaznický zážitek, podpořený efektivní logistikou a optimalizovanými procesy, což zaručuje maximální spokojenost při každém nákupu.
Naše závazek? Nabízet vám neustále nejlepší ceny na trhu. Pro vaše potřeby v oblasti pneumatik si vyberte excelenci a spolehlivost tím, že si vyberete naši společnost.
Naše expertní týmy se zavazují nabídnout vám výjimečný zákaznický zážitek, podpořený efektivní logistikou a optimalizovanými procesy, což zaručuje maximální spokojenost při každém nákupu.
Naše závazek? Nabízet vám neustále nejlepší ceny na trhu. Pro vaše potřeby v oblasti pneumatik si vyberte excelenci a spolehlivost tím, že si vyberete naši společnost.
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4.2
Great
2K reviews
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Didn´t receive product in advertised…
Didn´t receive product in advertised date, customer support doesn´t exist - there is just AI.
They also false claim shipping by generating shipping number, but never handed to shipping company.
Looks like a scam.
EDIT: Company lies about delivery dates and is almost possible to get in contact with real humans. Beware, its a fraudalent business and money looks to be very hard to get back.
EDIT2: Company doesn´t refund any money, its terms is full of scam practices, beware if you are not ready for lawsuit.
December 30, 2024
Unprompted review
Reply from Pneuleader.cz
I'm sorry to hear about your experience. Please contact our service after-sales team through our instant messaging or contact form to verify the status of your delivery. We assure you that our customer support is managed by real agents who are here to assist you. If there is an issue with the shipping number, we will investigate and resolve it promptly. Thank you for bringing this to our attention.
All was good except of one crucial…
All was good except of one crucial point for Czech authorities. Type approval /typový list/ is not provided by pneuleader.cz even after specific request. I have to buy separately from another czech seller. I expect improvements from pneuleader.cz to become relevant alternative seller in Czech environment.
December 30, 2024
Reply from Pneuleader.cz
Thank you for your feedback. We understand the importance of providing the type approval document for compliance with Czech regulations. Your input is valuable, and we will review our processes to better meet the needs of our Czech customers. We appreciate your patience and hope to improve our services to become a more relevant alternative in the Czech market. If you have any further questions or require assistance, please contact our service team.
All was as expected
December 31, 2024
Quick, convenient. Thanks!
Quick, easy, a very convenient part that I liked is you can get the tires delivered right to the service of your choosing, and then just drive in to get them changed. Great 👍
December 6, 2024
Quick delivery despite parcel comming…
Quick delivery despite parcel comming from abroad (witch suprised me)
December 5, 2024
Super perfect.
December 4, 2024
Good experience, tires ordered and delivered
tires ordered and delivered within a week. Very satisfied with the price too.
November 26, 2024
overall satisfied
overall satisfied
attention, possible changes in the price of the goods in the cart
November 28, 2024
Problems with delivery
November 19, 2024
Reply from Pneuleader.cz
I'm sorry to hear about the issues you're experiencing with your delivery. Please contact our customer service team to verify the status of your delivery. They will be able to assist you further and ensure that your concerns are addressed promptly.
Delivery was reliable and fast
Delivery was reliable and fast. I received exactly what I expected. Communication with the shop was good.
November 25, 2024
Claim problem
Everything was perfect, many purchases without problems, until the first complaint. 4 tires delivered, 2 of which are deformed - it happens. Unfortunately, the seller requires me to pay the postage for sending the defective tires back. I have been dealing with them for 14 days and my customer is still waiting for the tires.
November 25, 2024
Unprompted review
Reply from Pneuleader.cz
I'm sorry to hear about the issue with the deformed tires. Our policy is to ensure that any defective products are handled promptly. Please report the defective tires to our service team if you haven't already. They will assist you with the return process. Typically, in cases of non-conformity, we cover the return shipping costs. If you have already opened a ticket, I will ensure that your request is prioritized for a swift resolution. Thank you for your patience and understanding.
Everything on time !!!
November 19, 2024
The item has not been delivered to…
The item has not been delivered to transport company after 12 days….
November 19, 2024
Reply from Pneuleader.cz
I apologize for the inconvenience you're experiencing with your delivery. Please contact our customer service to verify the status of your shipment. They will assist you in resolving this issue promptly.
great communication and fast delivery
November 19, 2024
precision and speed of delivery
October 31, 2024
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