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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers reported issues with refunds and claims, often finding the process difficult and unsatisfactory. There were also consistent complaints about customer service, with many people experiencing unhelpful responses or a complete lack of communication. Some people were dissatisfied with the payment process, encountering complications when trying to withdraw funds, particularly when using bank accounts. Additionally, some reviewers noted that response times from customer support were often slow or non-existent, leading to frustration and unresolved issues.

What people talk about most

Payment

Consumers find payment to be ambiguous, with many reporting issues with withdrawals and withheld funds.... See more

Refund

Reviewers highlight negative aspects of refund. Many customers report issues with refund eligibility, with... See more

Claim

Customers consistently note negative experiences with claim processes. Many reviewers report that their... See more

Customer service

People report negative experiences with customer service. Many customers express dissatisfaction with... See more

Response time

Reviewers mention ambiguous feedback about response times. While some customers express gratitude for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am happy to trade from Pocketoption platform. I have a piece of advice to those who are complaining that you need to respect the rules of Pocketoption. For I have received my money after few minutes... See more

Company replied

Rated 2 out of 5 stars

Dear PO Trade Team, Thank you for responding to my review. However, I would like to clarify several important points regarding your state... See more

Company replied


Company details

  1. Investment Service
  2. Alternative Financial Service
  3. Cryptocurrency Service
  4. Finance Broker
  5. Investment Company
  6. Non-Bank Financial Service

Written by the company

PO Trade is designed to ensure a smooth and comfortable trading experience for traders of all levels. It’s achieved through years of experience and continuous innovation, which are driving factors that define our trading services. We offer complete freedom of choice, with numerous instruments, multiple trading modes, and versatile financing opportunities. Gain access to more than 100 assets and three different trading modes available on our proprietary trading platform. Each mode has a demo account option to elevate your trading experience and ensure a smooth transition into a live account. Here, traders can find what they are looking for to trade how they want, and we are here to support them every step of the way. Join the community of traders with PO Trade today to gain even more opportunities.


Contact info

3.6

Average

TrustScore 3.5 out of 5

905 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 70% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 3 out of 5 stars

4 months Newbie review

I have been using pocket option for 3 months now I made deposits and I made withdrawals I lost and gained money so it's working perfectly fine with me so far

Why I gave 3 stars is because I am still new and far off from giving 5 stars I have to be fair

the platform work smoothly. the cs doing great with replying to most of my questions.

But I shall recommend to all newbies who sees this review start first with the demo account don't start of the pat with real money

July 20, 2024
Unprompted review
Rated 5 out of 5 stars

My experience with Pocket Option is…

My experience with Pocket Option is great. I started with 10 dollars in my deposit and I was able to make over 700 dollars. Best binary trading platform ever. Using this platform you must have a focus mindset and good risk management to perform trades.

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

Very good platform - Lots of learning required.

At first i made $1000 in few minutes, then lost it all, mainly because i didnt know enough about trading, indicators and reading the charts.

I followed others, learned on each trade then slowly making money now, still got a lot to learn.

I withdrawn money twice and no issues

July 17, 2024
Unprompted review
Rated 4 out of 5 stars

Smooth as for now

Still a nice platform, started with couple dollars and was able to gain a lot of profit, my first withdrawal went smoothly, i will come back here to edit my review if anything goes wrong, but as for now, Great platform!

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

The Best of All Brokers

I came to know about Pocket Option via ads. And listened from a few traders that this site is a scam like they don't give withdrawls blah blah. So, I decided to give it a try. I deposited money and started trading and I was so amazed that first of all their support is extra good, they reach out to you as soon as they can and secondly, here the market doesn't manipulate and gives a good payout. I really like this platform since it has many cool features like halal account for Muslims, copy trading and yes they also have a trading signal bot which is great. Thank you so much for this platform. 100 on 100, recommended 👌

July 11, 2024
Unprompted review
Rated 5 out of 5 stars

Pocket Option trading platform quickly…

Pocket Option trading platform quickly gained popularity and recognition among customers around the world without leaving indifferent other companies. In this regard, many competitors have deployed numerous anti-campaigns to disseminate negative reviews and black PR.

It is important to restore justice and create a real review about Pocket Option! You can leave your genuine opinion about the Company, which is making the trading process as comfortable and profitable for you as possible on a daily basis. For example:

"Pocket Option is good. I received my money within 30 minutes, making the trading experience efficient and reliable."

July 5, 2024
Unprompted review
Rated 3 out of 5 stars

Error Widthrawal

I am new here in platform and tried to widthraw $10 they said and history completed but I didn't not received any funds in my gcash account can you check it

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

Ligit Pocket Option

I've been trading in this platform for a couple of weeks already and I have an amazing result as always whenever I trade with Pocket Option. Super ligit I never have had any problem in withdrawing my profits in fact I receive profits within a FEW MINUTES, NOT IN FEW WORKING DAYS🤣👍👍👍😍

June 9, 2024
Unprompted review
Rated 5 out of 5 stars

Impressive Platform



Impressive Platform I've had a positive experience with the Pocket Option platform:

Quick deposits using mobile money apps.
Swift withdrawal of profits using the same method. Appreciate the reliable platform "Pocket Option"

June 24, 2024
Unprompted review
Rated 5 out of 5 stars

Starting is hard but don’t give up

First time is started binary trading on pocket option it wasn’t profitable for me because I lacked the needed knowledge about the market, indicators and risk management. I was very skeptical but trading but after trading on my demo account for a few months I finally gained my confidence back and started trading with real money. ( I also read a lot of books and watchef videos )
I never had issues with the Support Team, withdrawal requests or the Pocket Option Company in general.
They are super friendly and provide help when needed within a short period of time.
I can only advise my friends to trade binary or in general to add a little bit of money to their montly salary.

June 23, 2024
Unprompted review

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