best stable connection for all around the world I have used it for many countries and I didn't have a problem.
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Excellent and easy Arrived in Cuba to be ripped off by O2 for 24 hours after paying extra for a bolt on that should have lasted 7 days not 24 hours. Googled esims and PocketeSIM came top Chose th... See more
Company replied
It is great in terms of value for money! Besides when you have technical issues, you can easily reach customer service through whatsapp and they solve your problem quickly!
Company replied
I bought the biggest data package and I was told that I would be provided with a local number but unfortunately this was not provided since this is not a service that eSIM provide. This was not made c... See more
Company replied
Company details
Written by the company
Pocket eSIM is on a mission to transform the way travelers stay connected, recognizing the vital role seamless communication plays in modern travel experiences. Born from a passion for travel and technology, our journey began in 2021 as a mobile wifi solutions company under PWT Teknoloji A.S. In 2023, we expanded our horizons to focus on e-SIM solutions, driven by a vision to make travel communication worry-free and connected. With Pocket eSIM, travelers can enjoy uninterrupted connectivity on their adventures, freeing them from the constraints of traditional SIM cards and roaming charges. Our innovative eSIM solutions promise to redefine travel connectivity, empowering adventurers to stay seamlessly connected wherever their journeys take them.
Contact info
Caddebostan mah. Caddebostan iskele sk. no:16-18B Kadikoy Istanbul, 34728, Istanbul, Turkey
- support@pocketesim.com
- pocketesim.com
4.5
Excellent
160 reviews
Replied to 72% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
best stable connection for all around…
best stable connection for all around the world I have used it for many countries and I didn't have a problem.
March 27, 2026
Unprompted review
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It's very easy to set up and use
It's very easy to set up and use. I don't need to buy a SIM card anymore. The signal strength and prices are excellent too.
March 26, 2026
Unprompted review
Mamnoon ali
March 22, 2026
Unprompted review
Yes this company is do well and helping…
Yes this company is do well and helping people
March 18, 2026
Unprompted review
Reply from Pocket eSIM
Hello Ebrima,
Thank you for your valuable feedback. We're glad to hear that you're satisfied with our service. We remain committed to providing seamless and reliable digital connectivity solutions.
We’d love to be part of your next journey as well. Wishing you great travels! ✈️💙
Best regards,
Pocket eSIM Team
Reply from Pocket eSIM
Dear customer,
We are very sad to hear that you are not satisfied with our service. Please text us on WhatsApp so that we can guide you and solve the issue. We will be looking forward to hear back from you.
support@pocketesim.com
+1 (732) 964-4082
Have a great day,
Pocket eSIM Support Team
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Its good oportunity to communicate…
Its good oportunity to communicate globally by using this way because it's safest and fastest eSIM.
February 20, 2026
Unprompted review
Reply from Pocket eSIM
Hello Elias,
Thank you for your valuable feedback. We're glad to hear that you're satisfied with our service. We remain committed to providing seamless and reliable digital connectivity solutions.
We’d love to be part of your next journey as well. Wishing you great travels! ✈️💙
Best regards,
Pocket eSIM Team
Budget&user friendly!
It is great in terms of value for money! Besides when you have technical issues, you can easily reach customer service through whatsapp and they solve your problem quickly!
January 5, 2026
Unprompted review
Reply from Pocket eSIM
Dear Eren,
Thank you for your valuable feedback. We're glad to hear that you're satisfied with our service. We remain committed to providing seamless and reliable digital connectivity solutions.
We’d love to be part of your next journey as well. Wishing you great travels! ✈️💙
Best regards,
Pocket eSIM Team
Reply from Pocket eSIM
Hello,
Thank you for your valuable feedback. We're glad to hear that you're satisfied with our service. We remain committed to providing seamless and reliable digital connectivity solutions.
We’d love to be part of your next journey as well. Wishing you great travels! ✈️💙
Best regards,
Pocket eSIM Team
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By providing a testimony about how you…
By providing a testimony about how you may access YouTube without internet connection I did it
January 28, 2025
Unprompted review
Reply from Pocket eSIM
Dear Ommy,
We are truly very sorry to hear about your experience.
Customer satisfaction is always our top priority, and it genuinely upsets us to know that we did not meet your expectations this time. Please know that we take comments like yours seriously and use them to improve our service.
We would really appreciate the opportunity to make things right for you. Could you please contact us directly via WhatsApp so we can look into your case in detail and offer a proper solution? Once we review the situation, we will do our very best to provide a fair resolution and restore your confidence in our service.
Thank you for bringing this to our attention, and we truly hope to hear from you soon so we can assist you personally.
+905316945007
I’m very happy with this eSIM
I’m very happy with this eSIM! I activated it in South America and it worked perfectly from the start, with excellent signal and fast internet. Very easy to use and extremely useful while traveling. Highly recommended!
January 27, 2026
Unprompted review
Reply from Pocket eSIM
Hello Georgiana,
Thank you for your valuable feedback. We're glad to hear that you're satisfied with our service. We remain committed to providing seamless and reliable digital connectivity solutions.
We’d love to be part of your next journey as well. Wishing you great travels! ✈️💙
Best regards,
Pocket eSIM Team
Plz sim open kro
January 22, 2026
Unprompted review
Reply from Pocket eSIM
Hello Muzmal,
Thank you for your valuable feedback. We're glad to hear that you're satisfied with our service. We remain committed to providing seamless and reliable digital connectivity solutions.
We’d love to be part of your next journey as well. Wishing you great travels! ✈️💙
Best regards,
Pocket eSIM Team
Very nice app have good price
Very nice app have good price
They have also very good costumer service very helpfull
January 17, 2026
Unprompted review
Reply from Pocket eSIM
Dear Izaura,
Thank you for your valuable feedback. We're glad to hear that you're satisfied with our service. We remain committed to providing seamless and reliable digital connectivity solutions.
We’d love to be part of your next journey as well. Wishing you great travels! ✈️💙
Best regards,
Pocket eSIM Team
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Good enjoy happy VPN free internet
I'm interested in getting fileto start my VPN
January 15, 2026
Unprompted review
Reply from Pocket eSIM
Hello Nomore,
Thank you for your valuable feedback. We're glad to hear that you're satisfied with our service. We remain committed to providing seamless and reliable digital connectivity solutions.
We’d love to be part of your next journey as well. Wishing you great travels! ✈️💙
Best regards,
Pocket eSIM Team
Terrible customer service. Unwilling to refund!
I bought the biggest data package and I was told that I would be provided with a local number but unfortunately this was not provided since this is not a service that eSIM provide. This was not made clear and the fact that I was told the opposite is disappointing and not truthful. I asked for a full refund and was denied. I asked for a partial refund since I have only used 1.75% of the package I purchased but was refused. Very unhelpful and uncooperative.
January 6, 2026
Unprompted review
Reply from Pocket eSIM
Dear Peter,
eSIM allows you to use mobile data during your travels. Please note that we do not provide a phone number with the eSIM. As per our sales policy, a full refund is not possible. Unfortunately, we are unable to offer refunds or exchanges once a package has been activated.
As a gesture of goodwill, we have added Pocket Money to your account for use on your next trip.
Thank you for choosing us, and we wish you a great day.
Pocket eSIM Support Team
Free minute 1 GB data
November 26, 2025
Unprompted review
Reply from Pocket eSIM
Hello Hariom,
Thank you for your valuable feedback. We're glad to hear that you're satisfied with our service. We remain committed to providing seamless and reliable digital connectivity solutions.
We’d love to be part of your next journey as well. Wishing you great travels! ✈️💙
Best regards,
Pocket eSIM Team
It was very easy to apply it.Buy it and…
It was very easy to apply it.Buy it and use it.
Price is so reasonable.
November 19, 2025
Unprompted review
Reply from Pocket eSIM
Dear Müjde,
Thank you for your valuable feedback. We're glad to hear that you're satisfied with our service. We remain committed to providing seamless and reliable digital connectivity solutions.
We’d love to be part of your next journey as well. Wishing you great travels! ✈️💙
Best regards,
Pocket eSIM Team
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First time I m going to abroad and easy…
First time I m going to abroad and easy way to used gb with pocket eSIm . Everybody my friendss family used this app and they told them to me :)
November 15, 2025
Unprompted review
Reply from Pocket eSIM
Hello Zübeyde,
Thank you for your valuable feedback. We're glad to hear that you're satisfied with our service. We remain committed to providing seamless and reliable digital connectivity solutions.
We’d love to be part of your next journey as well. Wishing you great travels! ✈️💙
Best regards,
Pocket eSIM Team
Easy to use
Excellent and easy
Arrived in Cuba to be ripped off by O2 for 24 hours after paying extra for a bolt on that should have lasted 7 days not 24 hours. Googled esims and PocketeSIM came top
Chose the unlimited package as I had to work while away. Seamless download in the hotel. Easily activated. Excellent connectivity
Very happy customer 😀
Will use again when we travel.
November 3, 2025
Unprompted review
Reply from Pocket eSIM
Dear Tanya,
Thank you for your valuable feedback. We're glad to hear that you're satisfied with our service. We remain committed to providing seamless and reliable digital connectivity solutions.
We’d love to be part of your next journey as well. Wishing you great travels! ✈️💙
Best regards,
Pocket eSIM Team
promotional code that didnt work
I had a promotional code that didn’t work ! It took the 24/7 WhatsApp number exactly 3:20 min to answer
November 1, 2025
Unprompted review
Reply from Pocket eSIM
Dear Omar,
We have contacted you on WhatsApp, yet haven't received a response. Please contact us back if the promotion code that we provided does not work. We are looking forward to hear back from you.
Thanks for choosing us,
Pocket eSIM Customer Support Team
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