Borders Podiatry & Performance Clinic Reviews 

142
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and friendly approach. The service is frequently described as excellent, with many appreciating the personalized attention and effective solutions. Reviewers felt comfortable and reassured, often receiving clear explanations and helpful advice. Many customers reported significant improvement and immediate pain relief after appointments, often feeling like they were 'walking on air'. The clinic environment is consistently noted as calm, welcoming, and professional, enhancing the overall positive experience. People value the thorough assessments and clear treatment plans, which effectively resolve long-standing issues.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Service

Reviewers mention positive feedback about service, consistently describing it as excellent, first-class, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m really grateful to Anne and Dan - my son had foot pain and they arranged to see him the next day, scanned his foot and told us exactly what was wrong and what to do. Dan communicated with our GP i... See more

Rated 5 out of 5 stars

Having been suffering from foot pain for some time following a foot injury i wasn’t sure where to turn to . A friend recommended Dan and he has diagnosed the problem and I am now working through exer... See more

Rated 5 out of 5 stars

Dan is a lovely guy who took the time to show me and explain to me everything I needed to know about my injury. He reassured me and gave me the confidence to push on with my recovery. The rehab... See more

Rated 5 out of 5 stars

Following some weeks of foot pain, Dan quickly uncovered my problem. What I had thought was a simple ankle sprain was compounded by a small bone fracture. Dan recommended a program of exercises a... See more


Company details

  1. Podiatrist
  2. Foot Care
  3. Sports Medicine Clinic

Written by the company

A leading Podiatry and Lower Limb Specialist Clinic based in the Scottish Borders. Utilising modern evidence based equipment and treatments to help manage sports injuries, foot and ankle pain and all aspects of nail and skin care. The team of five can help you walk better, run better and stay injury free.


Contact info

4.9

Excellent

TrustScore 5 out of 5

142 reviews

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4.9

All reviews

(142)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Knee injury

I have been struggling with a knee injury for a couple months so decided to get some private physio. Ryan was great at the first appointment and assessing my knee. I will be continuing my recovery with weekly appointments with Ryan. Staff were very helpful getting me booked in at a time that was convenient to myself, and couldn’t be more helpful, great clinic to have in the Scottish Borders.

August 27, 2024
Unprompted review
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Rated 5 out of 5 stars

Helpful friendly experience

Having thick,unsightly toenails which I couldn't cut myself I made an appointment quickly and easily online.
Received both text and email reminders for appointment.
Arrived feeling a bit apprehensive was put at ease the minute I walked into the shop.
Nails were quickly filed and cut.
Was given advice on how to keep on top of them myself but looked amazing after they were done and wouldn't hesitate to go back whenever they need done again in future.
Helpful advice, lovely friendly person and would highly recommend to others.

August 27, 2024
Unprompted review
Rated 5 out of 5 stars

Good communication within clinic.

Initially seeing Ryan for an Achilles injury,after a thorough investigation he referred me to Dan for a scan of the injury. I was reassured by the professional dialogue between physio and podiatrist -it is clear they communicate in order to find the best treatment plan for clients.Following then scan, Dan advised the best way forward which was a set of rehab exercises.
Thank you, gents! Hopefully I'll be running again one day soon. Highly recommend Ryan and Dan.

July 30, 2024
Unprompted review
Rated 5 out of 5 stars

I had my 1st appointment with Dan

I had my 1st appointment with Dan. Having never been to a podiatrist before wasn't sure what to expect. But he put me at ease and sorted out my foot problem in no time at all. He is very knowledgeable about all foot related problems which helped me a lot. I would recommend this clinic to all my friends. Will definitely go back if my foot needs attention again.

July 9, 2024
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Rated 5 out of 5 stars

Excellent foot care…

An appointment at Borders Podiatry is always an enjoyable experience. All the staff are friendly and welcoming and one is given expert and professional treatment and advice. Feet are definitely in good hands at Borders Podiatry and I can confidently recommend this clinic.

June 6, 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

This was my second visit to Dan for a different running issue. It’s so interesting listening to him explain the diagnosis and why. I was given exercises that were clearly explained and demonstrated. I was also given advice on the type of trainer that would help, so unfortunately I had to buy new pair of trainers….🤪🎉. I am so pleased with the improvement I’ve experienced after just a few weeks. I would highly recommend the clinic for any foot problems. Thank you

July 1, 2024
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Rated 5 out of 5 stars

Friendly, helpful staff

Friendly, polite staff, answered all my queries, gave me great advice. I was concerned before I went in that I’d be wasting their time, however, after listening to my concerns, the podiatrist was able to reassure me and recommend small changes that have made a big difference. If like me you’re concerned about visiting a podiatrist, I can definitely recommend this practice.

June 8, 2024
Unprompted review
Rated 5 out of 5 stars

Happy Customer

I am a regular customer with Borders Podiatry & Performance Clinic. Dan is great, he is friendly and takes time to have a chat while being very professional in his job. He takes great care and time in his work and values you as a customer.

The online booking system is quick and easy to use and the service they provide is good value for money.

June 5, 2024
Unprompted review
Rated 5 out of 5 stars

Friendly and knowledgeable- great service

I booked an appointment for my 11 year old daughter with Dan to have a look at her wonky toes! Dan put her at ease, and spoke in terms my daughter was able to understand. He was clearly passionate about what he does and very skilled and knowledgeable. We have our fingers crossed that his solution will straighten her up a bit!
Abbie and Anne were in also, and are really friendly and showed a genuine interest in me and my daughter and our feet!
Thanks guys- first class. Highly recommended.

June 12, 2024
Unprompted review
Rated 5 out of 5 stars

Borders Podiatry and Performance Clinic…An outstanding practice.

Borders Podiatry and Performance Clinic is an outstanding practice. Everyone who works there is friendly, knowledgeable and efficient. They look after their clients well. They also sell gear for running and have a good range of orthotic sandals and flip flops.
I am so thankful that I have Dan and Anne to look after my feet. I actually look forward to my appointments. 😃

May 23, 2024
Unprompted review
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Rated 5 out of 5 stars

First Class Service

Can’t thank Anne enough for fitting me in to deal with my painful ingrown toenail. What a service.
Highly recommend.

May 30, 2024
Unprompted review
Rated 5 out of 5 stars

Positive feet

I recommend. Very professional and friendly and sorted out my foot problem - thanks

May 18, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Brilliant service from Dan put me to ease straight a way and explained in depth what was wrong.

April 29, 2024
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Rated 5 out of 5 stars

Very friendly

Very friendly, knowledgeable and skilled podiatrist, and helpful, cheerful receptionist. The treatment on the day was pain-free and Dan's recommendations on supportive footwear mean that I am less likely to have foot problems in future.

April 29, 2024
Unprompted review
Rated 5 out of 5 stars

Borders podiatry great service

I have been experiencing heel pain for the last year or so, i am a returning runner hoping to develop it further but I was having issues with this due to the pain, I had never seen a podiatrist before but I knew they dealt with foot issues, when I went to my appointment I was a bit anxious as I have struggled with long term injuries in the past, both Anne who I initially spoke with on the phone Abby and Dan made me feel at ease and were all were very professional and friendly, they made me feel relaxed straight away, I got my assessment a scan, Dan was very knowledgeable and explained and educated me on my heel issue and was able to give me a prompt diagnosis, he also provided up to date clinical treatments and rehab that helped a lot and got me running again, he also supported me with a further injury which was a godsend in these difficult times of just accessing a GP appointments, if I need further support in the future I would go back and would highly recommend going there if you have foot and ankle issues thank you for your great support

April 20, 2024
Unprompted review
Rated 5 out of 5 stars

An excellent service all round

An excellent service all round. Really friendly welcome by the receptionist, a sense that you are not just another anonymous customer but important to the team. Very thorough examination by the podiatrist who clearly has a lot of experience and knowledge. Good follow up care. No sense that further appointments or treatments were recommended where they weren't necessary and for me a successful outcome from the prescribed treatments!

April 30, 2024
Unprompted review

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