Borders Podiatry & Performance Clinic Reviews 

142
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and friendly approach. The service is frequently described as excellent, with many appreciating the personalized attention and effective solutions. Reviewers felt comfortable and reassured, often receiving clear explanations and helpful advice. Many customers reported significant improvement and immediate pain relief after appointments, often feeling like they were 'walking on air'. The clinic environment is consistently noted as calm, welcoming, and professional, enhancing the overall positive experience. People value the thorough assessments and clear treatment plans, which effectively resolve long-standing issues.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Service

Reviewers mention positive feedback about service, consistently describing it as excellent, first-class, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m really grateful to Anne and Dan - my son had foot pain and they arranged to see him the next day, scanned his foot and told us exactly what was wrong and what to do. Dan communicated with our GP i... See more

Rated 5 out of 5 stars

Having been suffering from foot pain for some time following a foot injury i wasn’t sure where to turn to . A friend recommended Dan and he has diagnosed the problem and I am now working through exer... See more

Rated 5 out of 5 stars

Dan is a lovely guy who took the time to show me and explain to me everything I needed to know about my injury. He reassured me and gave me the confidence to push on with my recovery. The rehab... See more

Rated 5 out of 5 stars

Following some weeks of foot pain, Dan quickly uncovered my problem. What I had thought was a simple ankle sprain was compounded by a small bone fracture. Dan recommended a program of exercises a... See more


Company details

  1. Podiatrist
  2. Foot Care
  3. Sports Medicine Clinic

Written by the company

A leading Podiatry and Lower Limb Specialist Clinic based in the Scottish Borders. Utilising modern evidence based equipment and treatments to help manage sports injuries, foot and ankle pain and all aspects of nail and skin care. The team of five can help you walk better, run better and stay injury free.


Contact info

4.9

Excellent

TrustScore 5 out of 5

142 reviews

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4.9

All reviews

(142)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Confident, knowledgeable and professional

Travelled from Yorkshire to visit. Such a great experience. Normally I'm in pain when my feet are done. Not here. One of the main things I miss from Scotland. Confident, knowledgeable, friendly and courteous. What more can you want

April 17, 2024
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Rated 5 out of 5 stars

Absolutely excellent experience

Absolutely excellent experience. Very caring, very knowledgeable and very efficient. Dan diagnosed the problem, treated it very successfully, showed me how to deal with in the short term, made recommendations and put together a plan for longer term resolution of my problem. Would highly recommend anyone with foot pain or issue that is worrying or problematic - seek advice and help from the professionals at this clinic.

March 20, 2024
Unprompted review
Rated 5 out of 5 stars

Sorted problem quickly

Got an urgent appointment with Dan as I was worried about a lump on the heel. He was reassuring and managed to sort the problem quickly. Excellent service. Thank you.

March 19, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Dan always discusses progress with me and provides advice for care. The team are all very friendly and in made v to feel welcome from Ealing in the door to leaving. Prompt to reply to phone messages too.
The efficiency of the appointments system is also excellent with a useful reminder service.

March 20, 2024
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Rated 5 out of 5 stars

i had a few treatments with Dan for the…phone app

i had a few treatments with Dan for the laser treatment last time was in was saying i had a rheumatologist phone call appointment soon and i told him that i be saying how much my feet feel better to the doctor, had my appt and near the end i was telling the doctor about this he was very interested in what i was say asked loads about it and there were some things i could not tell him, and he would like to pass on any information to help others with feet issues that would like to try a more holistic approach i will be picking leaflets up to pass on to him

March 5, 2024
Unprompted review
Rated 5 out of 5 stars

Friendly, knowledgeable & professional.

Thank you to the entire team at Borders Podiatry & Performance for the excellent service all provide at their well equipped clinic.
Visited yesterday with a knee issue & following thorough assessment which Dan clearly explains as he performs then advises on best course of action, I left the clinic reassured I can continue current exercise plan.
Previously Anne successfully treated an ingrown toe nail.
I now have regular appointments with fantastic Gemma who cuts my nails & attends to minor issues.
From the minute you step through the door & are greeted with a smile from Abbie you are in safe hands…..

March 20, 2024
Unprompted review
Rated 5 out of 5 stars

Service with a smile

I have found as I get older my legs seem to get longer and my toes further away. What a boon to find Borders Podiatry and Gemma. I now visit every six weeks to have my toe nails clipped. Every visit has been easy, convenient and comfortable. I enjoy my friendly chats with all the staff and my feet feel wonderful.

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

heel pain session

Very informative and interactive session on heel pain.
I thought I had planted fasciitis but after listening to Dan I don’t think it is. I will need to come back for a proper diagnosis .

March 12, 2024
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Rated 5 out of 5 stars

Highly recommended

I have for years been having problems with an ingrowing toenail with no real help from the NHS. Dan was most helpful and sorted out the toe and alleviated the constant pain that I was having that was affecting my walking. Dan then helped me get the offending toenail removed. His aftercare is second to none.
Dan's knowledge and help is refreshing
Dan is also helping me with my Diabetic foot care.

March 2, 2024
Unprompted review
Rated 5 out of 5 stars

Professional and friendly

This was my second visit to the clinic. I had damaged my pinky nail (on my hand) Anne confirmed it would never grow a d reattach and removed it swiftly. Very clean areas and lovely friendly staff. Highly recommend.

February 22, 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous and friendly !

Anne and Dan are just simply great at what they do. They are knowledgeable, efficient and friendly. The support staff are also excellent.
I would thoroughly recommend this practice.

February 1, 2024
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Rated 5 out of 5 stars

Very professional and friendly

Very professional and friendly. Made me feel very welcomed and comfortable from the minute I walked in the door. Gave me great advise and feel more confident about finding the right treatment.

Highly recommend.

January 31, 2024
Unprompted review
Rated 5 out of 5 stars

Friendly and helpful

Dan was so friendly and helpful and he was able to make my tired and sore feet much more comfortable and gave me great advice for the future. My feet feel so much better and are pain free during my walks now. I'll certsinly return should I need this service again and the online booking service was simple to use.

January 20, 2024
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Rated 5 out of 5 stars

First class service!

Have had a few appointments with Dan, today had first appointment with Gemma - both deliver a first class service making me and my tootsies very happy. All staff are very friendly and welcoming, each visit is a wonderful experience. They also have a fantastic range of socks etc to buy. Keep up the good work guys!

January 18, 2024
Unprompted review

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