PointsPayment Reviews 

On 12-19-23 I was contacted by Matthew Delatorre,
Customer Service for Points Payment Management in Lake Mary FL. Said he could sell my Excess Weeks with RCI that I would not use. Said it would give me "a chunk of change". I would need to pay the account fee for the 6 weeks in advance (6 x $399 = $2,394

On 12-19-23 I was contacted by Michael Delatorre with Customer Service with Points Payment Management. Said he could sell my Excess Weeks with RCI and for each week booked I would receive $1,800. Said I could make "a chunk of change" All I need to do was prepay the account fee for each week (6 wks @$399= $2,394) . They never sold even 1 week so I was out the $2,394.They contacted me apx 4 or 5 times but never booked anything. this is just a SCAM. 12/19/23

).

After not hearing from them for six months went to Florida to do a face to face. Their address 2500 W Lake Mary Blvd nice building but they are not there. Spoke to receptionist where are they and he told me he works from home. Kiss your money goodby.

Scam! Been over a year and nothing. Agree with everyone else and the State of Florida allows this dishonest company to do business in their State. Speaks volumes about the State of Florida. I have called several times, left messages and NO ONE returns my phone calls. They do not try to resolve this issue. A bunch of crooks!

Extremely disappointed and hurt. I can't believe they scammed $1200.00 out of us. Very hard to get a hold of and they never leave voicemails when the "call". We have been waiting on a deal but they never seem to have anything available. Its been almost 2 years since we signed with them. Will be filing a complaint with BBB.

SCAM All the 1 star reviews are pretty much the same. They promised to get is 1800.00 a week and we had 8 weeks. We just had to pay the fee. Guaranteed or our money back!! Recently I answered the phone to another scammer and they said I only had 2 weeks. I guess I will be checking into that.

Have waited nearly 2 months for them to actually contact me as they said they would but nothing... It confirms this was a SCAM and they only responded publicly to seem like they cared. Don't be fooled!

If I could rate zero stars I would. All of the reviews are true to form-we have had the same experience, offers that never have any availability and they have my money. We paid to "activate" weeks a year ago December 2024. And now, when we try to call, we are put on hold for 20 minutes and then suddenly are hung up on/cut off. This never happened until our contract ran out.

Don't fall for the SCAM
I paid $2600 for Points Payment to book my weeks from RCI in July 2024. I was contacted by them. They stated they could book my weeks within 45 to 90 days. I have yet to get a booking or get paid. I have been trying to contact them over the past 2 months. I have left messages and received no return call. Last week Iwas on hold for 40 minutes and then hung up on. When I called back the number was not in service. They are stealing money from people with a false promise. They should be reported to the FTC as fraud.

On November 30, 2023, I got a call from Ethan Carrigan, License# TC557701, Who said he works with Points Payment Management Co. And could sell our weeks and we would receive $9600.00 for renting them out to customers, Not once have they come through. I paid them the max amount $2396.00 with a promise that my money would be made back within 3-6 months. I only received a handful of "offers", ZERO of which had availability. I got several offers but never received any actually availability, or the clients chose not to take it. PPM has since STOPPED corresponding to me. This is a total SCAM!!!

Scam stole $10800 from me and I'm disable and needed this money for medication for my MS. TIME SHARE OWNERS BEWARE I don't know how they got my info after I purchase a time share at Westgate but was told if I gave them 6 weeks they would make me m money. No return phone calls or emails. There are enough of us who have been scammed to go after them in a Class Action Lawsuit reach me through my email eileenfwyant@gmail

This was total BS! We were to get $1800 for each week we purchased, and we got $0.00 and no response when we tried to call them several times.

After reading your reply, why hasn't anyone returned my phone calls or emails? You stated to call your customer service, which I have done numerous times, but only get them to answer, "Don't call us, we will call you," which I know you will NOT do. Read all the other reviews posted here and see the pattern. You're a scam, and I'll wait for the class action lawsuit to follow. I'm sure you'll continue to be silent. What a hole-in-the-wall company you are, with a bunch of lip service.

This company will promise to rent weeks for you after you pay an advertising fee.

- You will get 0 offers during the recision period.
- One you get offers, they will be for locations with no availability or the offers will be pulled.
- You will lose your money and waste your time.

I received 7 offers over the course of a year and 4 had no availability. For 2 I provided alternate locations nearby and for 1 there was availability. In all cases there was no progress beyond the initial request for availability.

They are a complete fraud.

Update: 1/13/25: The company is very good at replying here and making it look like they are following up... they are not. They did the same thing on BBB. I have not heard from them via email or phone and they were already well aware from my previous email communication with them that they were performing.

Update 1/16/25: The company says I missed an offer on 8/21/24. That is false. I responded to them as that the requested resort was not available. I also further researched availability and told them: "There is no availability at nearby resorts either which is not surprising since this is a holiday week. There is a 1 bedroom at these 2 resorts for the requested dates (screen shots of availability provided). I even provided availability starting 1 day later.

Why don't you call me to discuss options. If you do, and I actually get offers that result in income, I'll update here. Otherwise, my opinion is unchanged.

This program is a complete and total ripoff. They tell you that they can "easily" sell all your bonus Hilton weekends and then they do virtually nothing. Every few weeks I would receive an e mail telling me that someone was interested in purchasing a bonus week from me. Once I found out that there was space available at the location the client wanted, here's what happened. Excuse 1: "The event had been canceled." Excuse 2: "The corporation (client) still has not completed their paperwork for us." Excuse 3: "The corporation (client) decided to go with another company." The phone calls would rotate through these three excuses and the wording was the same every time (i.e. they were reading off a prepared script."

I filed a complaint with the Florida Attorney General's office, but they did nothing. PPM would respond to my multiple e mails and phone calls with BS answers, and now they don't respond at all.

My wife told me this was a ripoff before I signed up and she was right. This is a complete and total ripoff and I am not sure how the Florida AG lets them stay in business. It's that bad.

To add, last week I received an e mail from PPP asking that I edit my review and they will have their customer service people (the ones who have been ignoring me) contact me to "work with me." I am still waiting. That is my edit of the review.

Dear readers, I am still waiting for their customer service to contact me. I wish it were possible to give zero stars.

7 months later, no contact at all. They have stolen my money and have moved on to the next idiot.

I was told October 2023. That I should be able to make six transactions within 180 days, if not I can get my money refunded. It has been over a year and none of their reservations were successful. I have asked for my money back, still waiting. I have called and emailed with no success.

I recently decided to rent my points that I had with Wyndham instead of letting them roll over. It was very new to me but points payment management made it super easy to understand. It’s been a great experience so far!

In 12 months we received two offers, and never got our money back ($2400). The dates for the two offers were not available. We have been calling, and each time, someone picks up after a while of waiting, to tell us that someone will call us back (which they don't).
We wish we knew this was fraud and never put in the money. Now we hope we can warn others about this illegitimate company.

You Will never get an offer to rent your time share THIS IS A SCAM FLORIDA NEEDS TO CLOSE THEM DOWN

I started my journey with Points Management back in November 2023 and they promised me a good deal for 1800 week for each of my week rented out.
first offer/ email received was at the end of January 30th, 2024, and this after calling and asking what is going on and why I do not receive no offers.
I took action and call RCI for the location they ask me in the email to look for that week and Of course RCI did not have it available.
I called back the Points Management and told them that the period requested it is a not available.
After that i receive 1 more email February 20th, 2024, also after calling and asking why I do not receive no emails/offers.
Also, for the other email received I called RCI, and apparently, they received a lot of calls regarding this type of renting because they told me that this is a scam and to be careful.
After called back the Points Management and explain them that i call RCI and the period it is not available, they put a note in the system and wait for a next one.
My waiting time got longer and longer until in June 2024 i email and ask why i do not receive no offer anymore. Black no answer and no call.
Since then, I call every 2 weeks and ask to refund the money from the contract (100% money back guaranteed) and every time when I called, they take notes/ send notes to the person in charge to call me back and finish the process.
After 4 month nobody called. I even answer to all the spam callers just in case the number show under spam called ID.
Last email sent to pointspayment.com was on October 20th at 19.55 pm

Reply to the responses from. Point Management.

I will like to see how many offers you send to me because I have only 2 email , and the last one is in February.

I signed up in November of 2023. I paid 1800.00 out of my own pocket so that they could list 6 weeks at 1,800.00 a week. I received a few offers but nothing was available from RCI. I have gotten no offers for several weeks at a time. I just want my money back and to forget this whole thing.