Pointvoucher.com Reviews 84

TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I have tried to get premium membership and it says that to join Prestatyn it will cost £4.99 and when I insert my details and click it says to pay £19.99 for the membership. WHY IS THIS ANAMOLY????... See more

Rated 2 out of 5 stars

I joined in July and paid for a year’s membership. The welcome bonus was fab, and I DID get all my money back and some in the way of useful vouchers, eg. Amazon, Asda and Tesco, so I can’t complain th... See more

Rated 5 out of 5 stars

The words of appraisal that I cannot exclaim enough would be phenomenal, their swift reply’s leave you in awe and it’s not just how quick they are . They’re employees competency is on another level .... See more

Rated 5 out of 5 stars

I recently joined Pointvoucher Premium after seeing an offer on my friends Instagram story to get a £10 gift card. I was sceptical at first as the membership costs under £5, but i received the gift vo... See more

Company details

  1. Software Company

Written by the company

Play free instant games and earn real-life rewards from great brands like Amazon, Starbucks, Argos and more. 500,000 have already signed up for a free account. Join now and get more from brands you love.


Contact info

2.8

Average

TrustScore 3 out of 5

84 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 3 out of 5 stars

Annual membership seems to be a waste…

Annual membership seems to be a waste of money. All gift cards have been removed (aside from the welcome ones which I can't claim any more of!) and I don't want to enter giveaways for metal straws.

It started out great but now it's dwindled and I find that I have to force myself to log on.

October 18, 2021
Unprompted review
Rated 3 out of 5 stars

Think!

This is a good site for playing games and collecting rewards but!!! and there is a but, its a shame the points can only be collected to enter draws, and only vouchers can be gotten if you pay an amount.... So not as good as you first may think 🤔

October 14, 2021
Advertisement
Rated 1 out of 5 stars

Don't bother

Started out fine - play games and you get points to exchange for rewards. Except now there aren't any awards, just draws you have to buy entries for with your points. There used to be vouchers from Tesco, Amazon, Argos, all useful. Now there's nothing. I was paying for premium membership. I'll be cancelling that if it doesn't improve. I'm effectively paying to enter prize draws, which is gambling and needs a licence. Not happy at all

October 8, 2021
Rated 1 out of 5 stars

I joined Pointvoucher and opted for…

I joined Pointvoucher and opted for annual membership after trying for one month. Initially there were lots of gift cards for premium member and you also get point for watching short video.
Now there are no video to earn points and no gift card. I am really disappointed with the service. They just made me to signup for premium membership and now no use if I can't get the gift card.
Very frustrated!!

October 6, 2021
Unprompted review
Advertisement
Rated 1 out of 5 stars

When 1st started was great app and fair…

When 1st started was great app and fair enough put cost of gift cards up as was too cheap. Then put cost of cards up again which is bit annoying but fair enough. Now I cant even get any gift cards apart from waitrose which is miles away spoke to the team to see if getting more cards next month but reply was similar to this month which to me wont be good enough for me to pay for another subscription which is next month

October 5, 2021
Rated 1 out of 5 stars

Who's really earning??

Okay so I do like some of the games pointvoucher has, but if your paying a site to make money you're fooling yourself.
You're really only "earning" points in exchange for the fee you pay every month. And your still watching all the ads they get paid for so you're not getting paid for anything. Make sure you read through carefully how it works before signing up.

September 24, 2021
Unprompted review
Pointvoucher.com logo

Reply from Pointvoucher.com

Hi,

Thank you for your feedback. The points you earn playing games can be used to redeem gift cards in our Rewards Shop. Some players are getting back +£20 per month! It really depends on how much you play. We understand that our Premium level is not for everyone, but we're glad that you enjoyed some of our games!

-Customer Service

Advertisement
Rated 2 out of 5 stars

You only get the gift card once, not everytime you join

So the first time i signed up for premium i did get what i was promised however my membership ran out. I decided to rejoin & it said when i do i will get 150,000 points. Nowhere does it mention that this only applies to first-time members only. So i spent £5 and the only thing i get is to collect more points, its a waste & scam

August 20, 2021
Unprompted review
Pointvoucher.com logo

Reply from Pointvoucher.com

Hi Ernest,

We're sorry to hear that you're dissatisfied with Pointvoucher, but it does say on the Premium page "Offer not available to users who already tried Premium" in regards to the 150,000 point sign-up bonus for a £10 Welcome Gift Card. By playing any of our 500+ games you will earn points that you can then use to redeem more gift cards :)

-Customer Service

Rated 1 out of 5 stars

Charged me £27.99 instead of £2.99

Joined with a special offer for £2.99 for a month through ohmydosh.co.uk.
This offer was even repeated to me on the sign up page when I clicked through and signed up.
Today £27.99 has been taken from my account

August 12, 2021
Unprompted review
Pointvoucher.com logo

Reply from Pointvoucher.com

Hi Caz,

We're very sorry that happened! Please contact us at support@pointvoucher.com, so we can adjust your subscription and issue a refund.

-Customer Service

Rated 5 out of 5 stars

Employee of the month goes to liv

The words of appraisal that I cannot exclaim enough would be phenomenal, their swift reply’s leave you in awe and it’s not just how quick they are . They’re employees competency is on another level . A hospitable member of the team , liv madsen was the most altruistic person I have ever emailed . Her munificent and magnanimous nature would surely leave anyone content for approximately a week . Pointvoucher itself proved more than amiable with a direct manifestation ; liv. Thank you liv your mellow heart has cracked through someone as miserly as me 😊

July 26, 2021
Unprompted review
Advertisement
Rated 4 out of 5 stars

Previous review removed as it turns out…

Previous review removed as it turns out the issues I was experiencing were caused by me. A big thank you to Lizzie from customer services for helping me get the issues resolved, I should have familiarized myself with the terms and conditions. Responses from customers services are swift and issues are resolved quickly. Games are easy to play and you can earn coins fairly quickly to redeem against gift cards.

July 14, 2021
Unprompted review
Rated 1 out of 5 stars

This company is a fraud

This company is a fraud, I signed up for a premium membership and first month I got all my vouchers, this month I have redeemed my point for more vouchers, and now they have put my account on hold saying I am doing suspicious activities, which is I am using a automatic system to gain points. I have never done any of that and have asked for evidence, lets see what evidence they send me or maybe they wont reply to my email anymore. I am furious about this, spent so much time and effort to gain my points. it look likes they take your £30 and ONLY PAY FOR THE 1ST MONTH AND THEN BLOCK YOUR ACCOUNT SAYING YOUR ARE DOING SOMETHING SUSPICIOUS

July 13, 2021
Unprompted review
Pointvoucher.com logo

Reply from Pointvoucher.com

Hi Ruhel,

When we see unusual point earning behavior it gets flagged by the system, which is what has happened here. We are in contact with you directly and will of course remove the hold on your account if we somehow have misjudged the case, but the issue is still under review. We apologise for the inconvenience.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look