Pointvoucher.com Reviews 84

TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

I have tried to get premium membership and it says that to join Prestatyn it will cost £4.99 and when I insert my details and click it says to pay £19.99 for the membership. WHY IS THIS ANAMOLY????... See more

Rated 2 out of 5 stars

I joined in July and paid for a year’s membership. The welcome bonus was fab, and I DID get all my money back and some in the way of useful vouchers, eg. Amazon, Asda and Tesco, so I can’t complain th... See more

Rated 5 out of 5 stars

The words of appraisal that I cannot exclaim enough would be phenomenal, their swift reply’s leave you in awe and it’s not just how quick they are . They’re employees competency is on another level .... See more

Rated 5 out of 5 stars

I recently joined Pointvoucher Premium after seeing an offer on my friends Instagram story to get a £10 gift card. I was sceptical at first as the membership costs under £5, but i received the gift vo... See more

Company details

  1. Software Company

Written by the company

Play free instant games and earn real-life rewards from great brands like Amazon, Starbucks, Argos and more. 500,000 have already signed up for a free account. Join now and get more from brands you love.


Contact info

2.8

Average

TrustScore 3 out of 5

84 reviews

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Rated 3 out of 5 stars

Misleading

I think its overall a fairly decent website.
However I must say, probably down to self fault, I think it is slightly misleading with the way the rewards work, you can only get the reward one time in your time with them, so when I got an Amazon voucher for 150,000 points, I was near ready for my second one, when I realised this was not possible.
Shame really. So the next 'best to thet was a £2 one for 62,000.
It definitely is good if you intend to use for a month but not longer.

July 10, 2021
Unprompted review
Pointvoucher.com logo

Reply from Pointvoucher.com

Hi,

The £10 Welcome Gift Cards are only able to be redeemed once, as stated in the T&Cs of the voucher, but for all of our other gift cards you can redeem one of each per month!

- Customer Service

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Rated 5 out of 5 stars

LOTS OF OFFERS

At first a did not trust this site as a paid £29.95 for a year, but after 8 weeks I have had my money back
and still going if you like playing games take a look they did say if I was not happy i could ask for a full refund

June 30, 2021
Unprompted review
Rated 1 out of 5 stars

£4.99 for £10 gift card is a scam - AVOID!

When a company offers you a £10 Amazon gift card for just £4.99 it is likely a scam, which Pointvoucher most certainly is.

I paid £4.99 to join the premium plan and redeemed my £10 Amazon gift card with the points I got for signing up.

I thought the site seemed interesting so I played some games and watched some ads and eventually accumulated enough points for an additional £3 Amazon gift card. So I redeemed that and waited for my two gift cards to arrive.

They never did.

I chased up with customer service and was told my account activity was “suspicious” so they put a hold on my gift cards. I of course asked for a refund and subsequent emails were completely ignored.

Personally, I think Pointvoucher just does not want to pay anything out at all. My points (that were earned honestly from playing games and watching ads) being suspicious activity is just a lame excuse to avoid actually paying out.

Moral of the story, don’t get lured into their scam by the marketing fluffs.

June 27, 2021
Unprompted review
Rated 1 out of 5 stars

Worst crap I’ve ever experienced so far

Would give this site a 0 as a rating. Been on here for a few days, and NOTHING yet (i did the $4.99 upgrade to get the $10 voucher for amazon and still have NOT received it yet). I can’t even find their customer service crap show to contact them about it. I even contacted them on Facebook AND IG, and they ignoring me. They rather post crap on their story on Facebook and IG. Waste of time

May 31, 2021
Unprompted review
Pointvoucher.com logo

Reply from Pointvoucher.com

Hi Brittany,

We are sorry for the delayed response to your inquiry, but we are closed on the weekends. Customer Service hours are Monday-Friday, 9:00-16:00 CET. The link to contact support can be accessed at the bottom of any Pointvoucher page under the heading 'Support'. The email address is support@pointvoucher.com.

As stated in the voucher text and on the My Rewards page, all gift cards are sent within 7 days of when they are redeemed.

-Customer Service

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Rated 1 out of 5 stars

40 pence per hour to enter giveaways, not worth the effort

I signed up for premium and thought it was a no brainer to pay £4.99 per month & receive at least £10 in gift vouchers by playing games you would play usually, however, once you have purchased a £10 gift card for 150,000 points (which is still only an earning maximum of 40 pence per hour, 20 times less than minimum wage) you can’t then purchase the gift card again, 1 per person? So your only option then is to purchase money off coupons that you get free online anyhow or enter prize draws for piddly prizes with a 1 in a million or so chance of winning. I shall be cancelling my subscription

May 24, 2021
Unprompted review
Pointvoucher.com logo

Reply from Pointvoucher.com

Hi,

The current promotional £10 Amazon, John Lewis, and M&S Welcome Gift Cards are one per user, but for the rest of our gift card selection you can redeem one of each per month! They renew every month on the first of the month. This means you can redeem your favourites again and again! Much of our gift card selection is currently sold out for the month of May, but we will be restocking very soon and at higher volumes than before. Our popular £3 and £5 Amazon gift cards will be back, along with options from John Lewis, Argos, Costa Coffee, B&Q and more :)

-Customer Service

Rated 1 out of 5 stars

Playing the games sometimes it gives me…

Playing the games sometimes it gives me the points but most of the time no error code just doesn't credit points onto account. It's happened several times and I've contacted them but have had no response!

If I get the communication I need and the points I have been cheated out of its a really good concept!

May 24, 2021
Unprompted review
Pointvoucher.com logo

Reply from Pointvoucher.com

Hi Nicole,

We are very sorry about the delayed response to your customer service request, but we are closed on the weekends. The tech team is currently working on resolving your issue, and we can manually add points to your account to make up for those that were lost. We thank you for giving us the time to figure out what the problem is :)

-Customer Service

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Rated 4 out of 5 stars

This is a great website for anyone who…

This is a great website for anyone who likes playing games on their phone or tablet. Points build up surprisingly quickly and in a fair and straightforward way (unlike other sites and apps that slow down the point giving as you play.)

It is well worth upgrading to Premium so that you can redeem your points against gift cards. My only criticism is that the terms and conditions aren't very clear and the FAQs don't include all the information you need (how many gift cards you can redeem, how often... Etc.) But they've said they are working on improving that.

Also I wasn't given the correct number of points when I signed up so check that if you join and chase it up if incorrect. The customer services can take a few days but they do always reply and are helpful.

The variety of games is very good. Overall would definitely recommend!

May 8, 2021
Unprompted review
Rated 2 out of 5 stars

Point Voucher ...Signing up is easy playing the games is…

Signing up is easy playing the games is ok ...not the best very repetitive but how do you bank you points?.
There is no question page and when I came out and then logged back in I had lost everything and back down to level 1 so had to start all over again .....pretty much a con I think 😡

May 7, 2021
Unprompted review
Pointvoucher.com logo

Reply from Pointvoucher.com

Hi Suzanne,

Thank you for your feedback.

After the points bar at the top of the page turns orange during your time playing, click it and it will add the points to your account.

Because many of the games we host fall under the category of hyper-casual, progress is often not saved. We do have a selection of games that you can download from the app store that have Pointvoucher integrated into the game and with these your progress will be saved. They're at the bottom of the Games page under the header 'App store games'.

We are currently working on building an FAQ page to help make the process more clear to our new users :)

-Customer Service

Rated 5 out of 5 stars

What’s not to like about Pointvoucher?

What’s not to like about Pointvoucher?! I love playing games all the time on my phone, and when a friend told me about pointvoucher with all the fantastic games you can play and actually earn rewards I was excited. So much fun whilst earning points, I love it...thankyou pointvoucher ☺️☺️☺️

May 1, 2021
Unprompted review
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Rated 5 out of 5 stars

I have found this app to be tremendous…

I have found this app to be tremendous it's explained very well and the gift cards are excellent and impressed by how quickly you reward us I really like the fact you are able to see the points you are earning I am well pleased with premium membership it's the best app by far

April 29, 2021
Unprompted review
Rated 5 out of 5 stars

Very satisfied with my premium membership

I used to play Mr. Bean and Emoji blasts and claimed a few vouchers last year. I have stopped as there weren't many games available. I'm back now with plenty of little games to choose from and have upgraded to a yearly membership for £30 which is the best value giving you free 400k worth of points which is equivalent to a £25 gift card. That's such a bargain!

April 29, 2021
Unprompted review
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Rated 5 out of 5 stars

Pointvoucher review

I'm really enjoying playing the wide variety of games on pointvoucher. It is well worth joining Premium as the rewards are really good! This month i have had Argos, B&Q, Zalando and Amazon vouchers Thanks Pointvoucher!

April 27, 2021
Unprompted review

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